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Topic: Blockchain.info giving me "Chain Head Not Found" Message? (Read 4195 times)

legendary
Activity: 2618
Merit: 1181
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I am facing this same error at blockchain.info at the moment.

Nods, me too: red message says CHain Head not found. I just sent a support ticket.
so i know it is not only me who get "Chain head not found" notification from blockchain. when refresh page many times, sometime it back to normal but is that safe if we transfer money when this problem happen ?    
legendary
Activity: 2828
Merit: 1222
Just looking for peace
Got same sometimes but it's working fine!

But still have 2 tx from 21st unconfirmed :/

I wonder how long
legendary
Activity: 1022
Merit: 1000
Bump
I am facing this same error at blockchain.info at the moment.

Nods, me too: red message says CHain Head not found. I just sent a support ticket.
newbie
Activity: 17
Merit: 0
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I am facing this same error at blockchain.info at the moment.
newbie
Activity: 7
Merit: 0
Avoid using blockchain.info they are full of shit now days, just creating problems, poor service.

Says the piece of shit with a scam site as your profile. You make me sick you fucking faggot.
full member
Activity: 168
Merit: 100
Avoid using blockchain.info they are full of shit now days, just creating problems, poor service.
legendary
Activity: 2828
Merit: 1222
Just looking for peace
Blockchain ‏
@blockchain  2 hours ago
Thanks for your patience. Our services have now been restored & we will keep monitoring the situation closely. User funds are safe.


It's UP Smiley
legendary
Activity: 3556
Merit: 9709
#1 VIP Crypto Casino
Update -

Blockchain
Blockchain – Verified account ‏@blockchain
Our engineers are continuing to investigate a persistent database issue and we are working to resolve it as soon as possible.
12:59 pm - 7 Jun 2015
hero member
Activity: 910
Merit: 530
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Yeah I read more of the thread and edited my above post afterwards, that was my bad. I should have read more of the thread originally before commenting, I just didn't have the time, I have to get off here soon. I agree that pushing a buggy update that led to weak private keys being compromised is a pretty bad & negligent flaw. Kudos to the "Good Samaritan" in that thread returning some of the BTC to bc.info and to blockchain for trying to return it to users.
hero member
Activity: 910
Merit: 530
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...

coinableS, M.Z. and snarlpill

While I do have faith in the trustworthiness of blockchain.info -- they paid me back BTC I had transferred out from my wallet there (but they do not hold my private keys, so, ahh, ahh...), I have noticed that they DO have problems on a pretty regular basis.  

"Buggy"

What this tells me is how important it is to have the bulk of your BTC in cold storage.

My latest purchase using BTC was directly from my Trezor.

I definitely agree with you on holding the bulk in cold storage. You should never have all of your wealth or spending money in a service dependent on outside factors (down time, maintenance, hacks, etc.). Trezors or similar or just securely generated paper wallets or multi-sig, Bip-38, etc.
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
What do you mean by that?

Blockchain.info has pushed buggy codes earlier and there was also a few security problems but they compensated all people who lost money due to it.

Example: https://bitcointalksearch.org/topic/reused-r-values-again-581411 - If the Bitcoins went to a wrong hand, I don't think these money would be returned.

I checked out your link and it seems everybody that lost Bitcoins had used CounterParty's CounterWallet and their private keys were exposed due to a bug in their code. I saw someone that had a blockchain.info wallet lost like 12 BTC, but they said they had used CounterWallet from CounterParty and their private key had been stolen through a bug in that wallet. So it doesn't seem to be blockchain's fault in that case, but I admit I definitely did not read that whole thread. I believe you could find more examples though, but I haven't personally had any bad experiences with blockchain.info.

You didn't read the whole thread, did you? No problem! A few links you should look:

https://bitcointalksearch.org/topic/m.9777714
https://bitcointalksearch.org/topic/m.9780061
https://bitcointalksearch.org/topic/m.9780205
https://bitcointalksearch.org/topic/m.9780361
https://bitcointalksearch.org/topic/m.9783724
https://bitcointalksearch.org/topic/m.9791998
legendary
Activity: 2940
Merit: 1865
...

coinableS, M.Z. and snarlpill

While I do have faith in the trustworthiness of blockchain.info -- they paid me back BTC I had transferred out from my wallet there (but they do not hold my private keys, so, ahh, ahh...), I have noticed that they DO have problems on a pretty regular basis.  

"Buggy"

What this tells me is how important it is to have the bulk of your BTC in cold storage.

My latest purchase using BTC was directly from my Trezor.
hero member
Activity: 910
Merit: 530
$5 24k Gold FREE 4 sign-up! Mene.com/invite/h5ZRRP
What do you mean by that?

Blockchain.info has pushed buggy codes earlier and there was also a few security problems but they compensated all people who lost money due to it.

Example: https://bitcointalksearch.org/topic/reused-r-values-again-581411 - If the Bitcoins went to a wrong hand, I don't think these money would be returned.

I checked out your link and it seems everybody that lost Bitcoins had used CounterParty's CounterWallet and their private keys were exposed due to a bug in their code. I saw someone that had a blockchain.info wallet lost like 12 BTC, but they said they had used CounterWallet from CounterParty and their private key had been stolen through a bug in that wallet. So it doesn't seem to be blockchain's fault in that case, but I admit I definitely did not read that whole thread. I believe you could find more examples though, but I haven't personally had any bad experiences with blockchain.info.

Edit- I did see a link to Reddit in that thread where bc.info admitted they had pushed a buggy update that did not fully generate private keys securely. They did say they tried to reach out to users who were affected and that it was less than 0.0002% of their user base. Nevertheless a bad mistake though, I agree.
legendary
Activity: 1442
Merit: 1186
BC.info appears to be down again. API is not working neither is their websocket :/ Very bad PR for blockchain.info lately.

They tweeted 30 minutes ago:

Blockchain ‏@blockchain 33m33 minutes ago
We're activating maintenance mode again to investigate a database issue. All funds and wallets are secure.
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
What do you mean by that?

Blockchain.info has pushed buggy codes earlier and there was also a few security problems but they compensated all people who lost money due to it.

Example: https://bitcointalksearch.org/topic/reused-r-values-again-581411 - If the Bitcoins went to a wrong hand, I don't think these money would be returned.
hero member
Activity: 910
Merit: 530
$5 24k Gold FREE 4 sign-up! Mene.com/invite/h5ZRRP
What do you mean by that?

EDIT: And by me saying I trust them, that is just my personal opinion, I'm not telling everybody to trust them. I am not BTC rich anyways and always keep bigger amounts on paper wallets to save, but I have held BTC with them for a little while now, no problems.
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
@HelpMySituation-
You need to try and relax a little bit man...  Lol I hope most of your posts in this thread weren't actually serious.


I'm getting the maintenance message when I try as well. They've updated their Twitter with this:

"We're activating maintenance mode again to investigate a database issue. All funds and wallets are secure."

As I said earlier in this thread, I trust their security. They've had many BTC experts work for them and look at their systems including Andreas Ant.

If you look at previous things, you won't trust Blockchain.info's security but people's* trustworthiness.

P.S. * I mean people behind Blockchain.info.
hero member
Activity: 910
Merit: 530
$5 24k Gold FREE 4 sign-up! Mene.com/invite/h5ZRRP
@HelpMySituation-
You need to try and relax a little bit man...  Lol I hope most of your posts in this thread weren't actually serious.


I'm getting the maintenance message when I try as well. They've updated their Twitter with this:

"We're activating maintenance mode again to investigate a database issue. All funds and wallets are secure."

As I said earlier in this thread, I trust their security. They've had many BTC experts work for them and look at their systems including Andreas Ant. & others. I'm sure they will have it back up ASAP.
legendary
Activity: 2828
Merit: 1222
Just looking for peace
It is showing same error like last night again!
Is it for everyone ? There is no update on their twitter as of yet!

Now the site is showing it is under maintenance. They are working on it. In the meantime, try https://www.blocktrail.com/.

I actually needed to send/receive some money!
hope it comes up ASAP
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
It is showing same error like last night again!
Is it for everyone ? There is no update on their twitter as of yet!

Now the site is showing it is under maintenance. They are working on it. In the meantime, try https://www.blocktrail.com/.
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