There are online casinos that have a blog where their clients or potential clients can turn, to read gambling related articles without leaving the website. There are also online casino websites that have its own forum for their clients like a community interaction.
In addition, there are the ones that do not have any of these features. While some of us may just want to sign up and start playing immediately, it is not so for others. Do you by chance consider these features when assessing and selecting which casinos to join and play on?
Yup they are a factor if there is at least a live community that have discussions about the gambling website.
The existence and presence of forums, social platforms, and discussions are factors that strengthen the legitimacy of a gambling website. The fact that an online gambling platform created a designated thread/community in order to discuss any kind of improvement or at least have a community for socialization are green flags. It also implies that the casino values having discussions that can strengthen the community as a whole.
A gambling platform is nothing without a community. This is also the reason on why this forum, sometimes, serves as the community of these online gambling websites due to the presence of several ANN threads of gambling websites here.
Though this may be the case, this really depends on the online gambling platform if they have this kind of service or not. I do think that having an active ANN thread in this forum satisfies that requirement of having a community, without a need of implementing a separate community on their website.