But fail to answer the ones who have registered and used the promotional full-value of the amount given.
What is up with this?
If you answer those customers, then you will receive a better review from them and have more people, including myself, to actually try out your site using this promotional offer as this is what their intentions are, are they not?
Unless you are "way too big" in the gambling market to even care about these small time gamblers here.
I'll be positive thinking first, maybe they missed my post so they do not answer it. Seems that they are more focusing on update and news about their site in this thread. I'll try to ask them through support ticket, I'll update it here once I get an answer about this case.
Yes the free play is designed to be a free chance to make money. If you make a wager and lose you have only lost the freeplay. If you win you keep all the proceeds of the wager. I hope this helps to clear up any confusion