I deposited 2 BTC a week ago and nothing changed in my balance.
No reply from their support.
This message appeared in their support zone:
From administrator
Sent on April 22nd 2014
Today we have some exciting news that will have a great impact on the overall future of BTC-Arbs as well as all of our arbitrage investors. Over the past few months, BTC-Arbs has grown to become the most prominent and successful Bitcoin arbitrage investment in the Bitcoin community. During this time, we have seen a great deal of interest from venture capitalists, as well as other investors. While the previous buy-out offers that we've received haven't reached the value that we feel that company is worth, we have just negotiated a deal that we believe is fair for all parties.
Effective immediately, BTC-Arbs will be owned and operated by the Global Capital Alliance. The Global Capital Alliance is a venture capital firm that has dove in head first to the Bitcoin industry, and has made a number of strategic investments to position itself for what they believe is the upcoming mass adoption of Bitcoin. With a portfolio of other services such as Bitcoin wallets and cold storage solutions, as well as Bitcoin related retailers, the Global Capital Alliance is the perfect group to take over management of BTC-Arbs and drive it "to the moon".
As a member of BTC-Arbs, you're likely wondering how this will impact the day to day operations of the website, as well as the ability for the site to provide long term earnings. Rather than speak about this myself, I will allow Ron James, the CEO of The Global Capital Alliance to share his thoughts and vision for the future of BTC-Arbs. Please find Ron's introductory note below.
Dear BTC Arbs Members,
It is a pleasure to be part of the team that has recently acquired BTC-Arbs. With offices around the globe, and institutional investors banging at the door, we feel that the time is now for Bitcoin to make a huge splash in the global investment and financial industries. We plan on taking BTC-Arbs from its current form of an unregulated Bitcoin "fund" and transforming it into an institutional investment powerhouse that will serve worldwide investors for years to come. As part of this process, we will be restructuring numerous aspects of the program, evaluating the fund's current assets, and creating a strategy for long term growth. I have outlined the basic steps that we will be immediately taking.
1. All current balances will be reviewed to ensure that everything is correct. It is believed that some user balances are incorrect due to the Heartbleed Bug that impacted the website at the beginning of April.
2. Current Bitcoin Balances will be relocated within your account and placed in a balance known as the "Legacy Fund."
3. The daily arbitrage earnings will apply only to the new Bitcoin balance and will not be calculated on the Legacy Fund.
4. Funds in the Legacy Fund will be moved to the current Bitcoin balance as we successfully transfer the funds from the previous owners exchange accounts into our new corporate accounts. Furthermore, prior to being transferred, Legacy Funds will be reviewed for accuracy.
5. The regular fund will continue to earn as usual. New deposits will be accepted and withdrawals will be processed in the normal time frame.
6. USD Deposits will no longer be accepted. USD Balances are currently being paid out directly to USD users as we speak. If you have a USD Balance, you will soon (if not already) receive a message from our new team with instructions on how to either convert your USD balance to Bitcoin, or withdraw it entirely. Some users have already been sent the value of their accounts to their respective e-currency account.
7. New Bitcoins deposits will go into the regular Bitcoin balance and will continue earning each day.
The above steps may seem somewhat
If you have any questions about the acquisition of BTC-Arbs, please submit a message in the "Support Zone".
Sincerely,
Ron James
Global Capital Alliance"
As part of the acquisition, I (Adam) will not be continuing on. I am confident that everyone is in good hands with Ron and everyone from GCA.
Adam
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If anybody has some new information please let us know.
Thanks