Topic: BTC-e ACCOUNT Suspended and IP Banned (Read 4504 times)
yeah i know, he was impersonating btc-e but I just dont know how he was able to ban my ip and suspend my account. Anyways, I guess the only option is to involve authorities and provide them with as much info about him as possible. If anyone knows anything else about him or whats the best way to go about it, let me know.
If you search on google then you can see he is a somewhat known scammer in some areas.
He is selling runescape gold... Thats like a big "scammer" tatooted on his nose.
He is selling runescape gold... Thats like a big "scammer" tatooted on his nose.
So apparently i've been talking to btc-e.support on skype but the real one is supposed to be support.btc-e??? OR am i wrong. Someone help
BTCe has no skype support anymore. Only their ticket system, twitter, and account here on the forums. Be very careful connecting to people via skype for any Bitcoin related business.
His name is arcus isidar and he runs arcusgold.com . I think hes from ontario. I guess my best option is to contact FBI at this point.
beware the member above named "serotin" stole all of my money pretending to be btc-e support. Wouldnt have fell for it if he wasnt able to ban and suspend my account somehow.
still can't get over the fact that he was able to ban and suspend my account after i got it back through their ticket system. So then i provided all info like screens of my wallet. Goddamn crooks, stealing money. Have fun with all the coins i worked for, karma will get you.
if someone ask for btc, most likely is a scammer. if they asked you to send a wire to your btc-e account to verify by way of their official helpdesk site, it could be legit. but for now the most important thing, is : did you format your computer and reinstall everything, and changed your mails password and setup 2FA?
Lost all hope. The person on skype contacted me today asking to deposit 50% of the amount I had in the account to verify I am the owner (he told me the amount that there was in the account so its not verifying anything). He has the account and just wants more money from me. I provided him with all kinds of info so in the end he got the account back from btc-e. Well played mate, stole all of my money and now im just a broke college student...Lets see what karma has in store for us...
None of them is real now, if they were to be then u could found them on their support page. There was but not anymore. There was this guy who tried to scam me, not knowing i have a background in pentesting, i exposed him here. And posted all my convo here. So submit a ticket is the safest way.
But again i have same problem they banned my account (since i myself is a victim of phishing site) they dont reply. If they want there site to be succsesful they need to improve their support system.
Also submit ticket in russian
But again i have same problem they banned my account (since i myself is a victim of phishing site) they dont reply. If they want there site to be succsesful they need to improve their support system.
Also submit ticket in russian
So apparently i've been talking to btc-e.support on skype but the real one is supposed to be support.btc-e??? OR am i wrong. Someone help
awas, do you have any news about your btc-e account already?
I have similar problem from 27th january, I've got only 2 messages from them after I reported hacker attack.
First one that my account is blocked, and after 2hours second one that "Withdrawal has been confirmed with your mail" ;/, which means probably hacker stole all my money.
Unbelievable how this "support" work's, this is far away from normal standards. I sent several tickets, without any answer, they just clean all this tickets and put it to the one ticket...I have no idea how long I have to wait or, do they do anything with my problem...
so my email was changed, should I worry about that at all? Or just sit around and wait. I just don't know if I will get my money back, they wanted me to wait a certain amount of days. I feel like whoever is controlling the account will just wait till the lock is removed from the account and then withdraw..ugh
I guess we will wait and see. I will keep everyone updated. I trust them to get it back to me but not 100%. I have to wait an X amount of days for security measures.
I have a lot more respect for BTC-e after skimming this. Seems to me that they did pretty much everything right, and I'm sure that support was tearing their hair out dealing with someone so clueless. Been there, done that, but thankfully it was a loooong time ago.
Yeah i guess im clueless after reading a few threads were someone on skype with the same username would ask for people's emails AND passwords...
Sounded to me like the support guy wanted to set up a quick throw-away e-mail account. The advantage of this would be that if your real e-mail account was compromised (highly likely) then the attacker would have some work to intercept messages sent through the new one.
Just like the actions of a heart surgeon are similar in principle to those of a slasher I suppose.
I have a lot more respect for BTC-e after skimming this. Seems to me that they did pretty much everything right, and I'm sure that support was tearing their hair out dealing with someone so clueless. Been there, done that, but thankfully it was a loooong time ago.
Yeah i guess im clueless after reading a few threads were someone on skype with the same username would ask for people's emails AND passwords...
Sounded to me like the support guy wanted to set up a quick throw-away e-mail account. The advantage of this would be that if your real e-mail account was compromised (highly likely) then the attacker would have some work to intercept messages sent through the new one.
I have a lot more respect for BTC-e after skimming this. Seems to me that they did pretty much everything right, and I'm sure that support was tearing their hair out dealing with someone so clueless. Been there, done that, but thankfully it was a loooong time ago.
Yeah i guess im clueless after reading a few threads were someone on skype with the same username would ask for people's emails AND passwords...
Sounded to me like the support guy wanted to set up a quick throw-away e-mail account. The advantage of this would be that if your real e-mail account was compromised (highly likely) then the attacker would have some work to intercept messages sent through the new one.
I have a lot more respect for BTC-e after skimming this. Seems to me that they did pretty much everything right, and I'm sure that support was tearing their hair out dealing with someone so clueless. Been there, done that, but thankfully it was a loooong time ago.
Yeah i guess im clueless after reading a few threads were someone on skype with the same username would ask for people's emails AND passwords...
I will keep posting so people can see how btc-e handles this situation in the future. I confirmed I am the original owner and btc-e.support on skype said my account will be back after some days
I have a lot more respect for BTC-e after skimming this. Seems to me that they did pretty much everything right, and I'm sure that support was tearing their hair out dealing with someone so clueless. Been there, done that, but thankfully it was a loooong time ago.
I've been talking to btc-e.support on skype. I thought he was a scammer but he said he was going to ban me and suspend my account if I didnt do what he wanted and he did do it so that makes me believe hes not a scammer. I was contacted by nikola through their skype, he said he will help me resolve it and get my account back. I still have some hope to get it back.
You should ask him for the guy who banned you's info and you should tell him to tell heir boss to investigate that guy.
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