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Topic: btc-e swallow my 2500 ltcs (Read 1781 times)

legendary
Activity: 2492
Merit: 1491
LEALANA Bitcoin Grim Reaper
April 01, 2014, 07:37:21 PM
#24
This is the second time I met this kind of problem. The first time, they solve it in one day. But the second time, it takes 50 days....

Anyway, my problem is solved

What was the problem? Did they say anything on why the long delay?

newbie
Activity: 29
Merit: 0
April 01, 2014, 11:20:05 AM
#23
This is the second time I met this kind of problem. The first time, they solve it in one day. But the second time, it takes 50 days....

Anyway, my problem is solved
legendary
Activity: 1372
Merit: 1014
April 01, 2014, 10:59:43 AM
#22
what happened? is there anything people can do to avoid such problems (except withdrawing smaller amounts)?
newbie
Activity: 29
Merit: 0
April 01, 2014, 10:44:51 AM
#21
Hello, we have responded to your ticket. Check out the information.

Thank you so much!!!!! Smiley Smiley Smiley Smiley Smiley
My coins are back finally!!!
legendary
Activity: 1694
Merit: 1002
April 01, 2014, 10:03:56 AM
#20
Hello, we have responded to your ticket. Check out the information.
newbie
Activity: 29
Merit: 0
March 31, 2014, 11:39:53 AM
#19
Hello, please send us the ticket number which you say.

The missing 2500 ltc

Ticket #GRO-777-70730
Ticket #SJP-682-93550

I'm not sure if this ticket exists because my btc-e support account is disabled. I was a major trader on btc-e platform. But since then I have stopped trading on btc-e for 50 days. Everyday my main work is to post new ticket and ask support A2 to deal with my swallowed 2500 ltc.
legendary
Activity: 1694
Merit: 1002
March 31, 2014, 10:51:47 AM
#18
Hello, please send us the ticket number which you say.
legendary
Activity: 924
Merit: 1000
March 31, 2014, 10:41:57 AM
#17
The support who is assigned to my issue is support A2.  In the past 50 days, I post new ticket almost everyday. However, it seems this support never want to deal with it
I will update it everyday here. Let's see how long btc-e will solve the issure Angry Angry Angry Angry Angry
Three month, Six month, or one year?Huh

you have to be extremely persistent with them. I had a problem similar to yours with bitcoin instead of litecoin. I had to bother them in other ways besides their support tickets but eventually they resolved it after about 7-8 days
newbie
Activity: 29
Merit: 0
March 31, 2014, 10:17:33 AM
#16
The support who is assigned to my issue is support A2.  In the past 50 days, I post new ticket almost everyday. However, it seems this support never want to deal with it
I will update it everyday here. Let's see how long btc-e will solve the issure Angry Angry Angry Angry Angry
Three month, Six month, or one year?Huh
newbie
Activity: 29
Merit: 0
March 31, 2014, 10:13:06 AM
#15
It is rediculous!!!

50 days now. Btc-e still do not resend my 2500 ltc. It looks like they totally won't return my coins.

What's more, My btc-e support account is disabled. They forbid me to post new ticket!!!!
newbie
Activity: 29
Merit: 0
February 17, 2014, 01:06:28 AM
#14
10 days now

hit the russian chat box, quote ticket #, try and speak with admin

I can not write in russian. Let me have a try in English, thank you for suggestion
legendary
Activity: 1330
Merit: 1000
February 16, 2014, 11:54:53 PM
#13
10 days now

hit the russian chat box, quote ticket #, try and speak with admin
legendary
Activity: 1330
Merit: 1000
February 16, 2014, 11:53:47 PM
#12

ive withdrawn 4 times in last 2 days so yeah
legendary
Activity: 2492
Merit: 1491
LEALANA Bitcoin Grim Reaper
February 16, 2014, 10:59:24 PM
#11
Are withdrawals working with BTC-e yet?

I have nothing there so I don't want to send anything there if I can't do withdraw.
newbie
Activity: 29
Merit: 0
February 16, 2014, 10:46:36 PM
#10
10 days now
newbie
Activity: 29
Merit: 0
February 16, 2014, 11:33:45 AM
#9
I know it is a stupid question but do you verify transaction with mail?  Smiley

Yes, certainly I verified it
newbie
Activity: 29
Merit: 0
February 16, 2014, 11:27:18 AM
#8

does the 2500 ltc show in your transaction history ?

Yes, it shows in my btc-e transaction history, I sent the transaction id to btc-e support already. But this transaction does not exist in block-explorer. Btc-e support do not answer me either. It has been 9 days.
sr. member
Activity: 558
Merit: 251
February 16, 2014, 11:25:02 AM
#7
I know it is a stupid question but do you verify transaction with mail?  Smiley
newbie
Activity: 29
Merit: 0
February 16, 2014, 11:20:24 AM
#6
Not for LTC, but a bunch of us are missing BTC since the 10th.

https://bitcointalksearch.org/topic/btc-e-withdrawal-issues-459464

It looks my situation is unique. I do hope the missing coins are btc so I can join your team. However, they are 2500 ltc...
legendary
Activity: 1330
Merit: 1000
February 16, 2014, 11:13:26 AM
#5

does the 2500 ltc show in your transaction history ?
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