Topic: BTC, LTC, ETH, LSK, XRP, Dash Exchange BitBay.net. USD/PLN/EUR - page 3. (Read 5696 times)

Hello Forum Users,

we are very happy to announce that Ethereum and our ETH exchange have been featured on CoinTelegraph! Here you can find the link to the article: http://cointelegraph.com/news/bitbay-brings-ethereum-to-poland.

Best regards,
BitBay Team

Hi,

we have recently received many requests from our users to add ETH currency to our exchange. Ethereum project is gaining ground, as well as trading ETH is becoming more and more popular. Because of this…. we decided to finally add Ethereum to BitBay platform!  

From today ETH trading is available at bitbay.net, including following currency pairs:
- ETH/BTC
- ETH/EUR
- ETH/USD
- ETH/PLN

We wish you a profitable trading and remember that we are always open to your suggestions.

All best,
BitBay team  

Hello,

we would like to present you the latest updates on our platform

Since yesterday you can follow Bitcoin and Litecoin exchange rate using our new, professional graphs.

Furthermore, from now on your can pay every bill without having to log into the banking system or standing in line at the post office. No matter if you keep funds in PLN or BTC. To pay your bills click on "Pay bills" from the left-hand menu. Bills are proceed 2 times a day on weekdays. After making a transfer, the payment confirmation will be available for download from "Pay bills" tab. Read more about paying bills from BitBay account at our FAQ page: https://bitbay.freshdesk.com/solution/articles/5000697526-how-to-pay-bills-from-bitbay-account-

We hope that you will enjoy these innovations. We invite you to test and share your suggestions.
Best regards
BitBay team

Hello,
Our web collection of Bitcoins for the Great Orchestra of Christmas Charity came to an end. Thanks to you we were able to raise 1.86345367 BTC ( 3 400.80 PLN). Thank you for your donations for buying medical equipment for pediatric wards and providing decent medical care for seniors.

Best Regards
BitBay team

Hi

We are happy to announce that this year BitBay has become an authorized Collection Center of the 24th Grand Finale of the Great Orchestra of Christmas Charity at BitBay. We collect Bitcoins for buying medical equipment for pediatric wards and providing decent medical care for seniors. I invite you to visit our donations website https://bitbay.net/WOSP2016-info.

The Great Orchestra of Christmas Charity http://en.wosp.org.pl/ is one of the biggest charity event in Poland, the Grand Finale enjoys the most public trust. Every year, it is supported by 120 000 volunteers who register and run around 1500 Finale Centers all over Poland and abroad. It is the 24th time the Great Orchestra of Christmas Charity will be holding the Grand Finale fundraising. This year the collection will be devoted to pediatrics and geriatrics - for buying medical equipment for pediatric wards and providing decent medical care for seniors. During 23 Grand Finales the foundation has raised over 650 milion Polish Złotys. 

We invite you and your friends to support our charity event!
Best regards,
BitBay Team

Hello,
We would like to inform you all that due to the system maintenance, our website will not be available December 7, between 5:00 am.- 5:30 am (CET). We apologize for the inconvenience.

Best regards,
BitBay Team

Instant PLN withdrawals return on BitBay.net

Now you can make an express withdrawal up to 5 000 PLN at one time (fee 10 PLN), up to 20 000 PLN per day. Payouts are made every 30 minutes, Monday – Friday, 8 am to 10 pm CET. The service is also available for unverified users.

At the same time we would like to remind you that:
- verification is required after exceeding the annual limit of 15 000 EUR,
- deposits via wire bank transfers are recorded every 30 minutes, Monday - Friday 8 am - 4 pm CET ,
- withdrawals from ATMs are also available for unverified users. Withdrawals from ATMs are available daily from 8:00 am – 10:00 pm. Maximum waiting time is 30 minutes.

Also, pleased be notified that form November 3, our exchange platform no longer supports deposits  / withdrawals via OKPAY.

Best regards,
BitBay team

Hi Forum Users,
Today we would like to present you something completely new. We are probably the first Bitcoin exchange that allows user to make a fast, in cash withdrawal from ATMs. Available withdrawal amounts are: 100, 200, 300, 500, 1000 and 2000 PLN.

To ensure a high level of security, payments have a two-stage verification process.
Up to half an hour after your withdrawal request you will receive an email with a PIN number and SMS with a code. Go to the nearest ATM (the list availble here http://www.halcash.pl/pl/znajdz-bankomat/index.html). On an ATM's desktop select "Withdraw cash without a card." Enter your phone number, PIN from the email and a SMS code. Pick up cash from an ATM machine.

Withdrawals from ATMs are available daily from 8:00 am – 10:00 pm.  The cost of withdrawals is 10 PLN (for amounts 100 - 1000 PLN), or 20 PLN (for 2000 PLN).

More information about a new service available at our FAQ page:
https://bitbay.freshdesk.com/solution/articles/5000678452

We invite you to try the new service.
Best Regards
BitBay team

Please be informed that due to the mBank maintenance break:
https://www.mbank.pl/aktualnosci/post,6602,19-pazdziernika-serwis-mbanku-zastapi-serwis-d-multibanku.html
between 11:00 pm on 16.10 (Friday) and 6:00 am on 19.10 (Monday) (CEST) fiat deposits and withdrawals won't be processed. We sincerely apologize for the inconvenience and ask for your understanding.

Regards,
BitBay Team

Hello,

we are pleased to announce that we have established cooperation with InPost Finance, which enables us to introduce a new service.
For now on, all users who live in Poland, can request PLN withdrawals via fast cash transfers with home delivery. Transfers are ordered on weekdays until 16:00. The maximum time of delivering the cash transfer to the recipient is 3 working days. A payment in accordance with a table of charges.

Best regards,
BitBay team

 To improve the comfort of using BitBay.net we are now adding PLN deposits every 30 minutes!
Check out the latest offers at PLN/BTC market.

Hello Dear Forum Users !

We would like to warmly invite you to our simple and beneficial Affiliate Program.
You can get 20% commission from transactions from each user that will register using your affiliate link.

For more info, please go to https://bitbay.net/Storage/Affiliate/about_en.pdf

If you have any questions you can always contact us via online live chat, email or hotline.

All best,
BitBay team.

Once again we would like to thank you for your understanding in regard to the last BitBay downtime. With your help, our exchange quickly returned back to normality. We would like to remind you that now all our users can trade on BitBay without commission fee.

We invite you to visit bitbay.net.

Regards,
BitBay team

Due to the platform downtime, which took place on last Wednesday, we would like to inform you that the fee for transactions will be disabled. The 0% transaction fee will be available for all our customers from 6th till 20th of July. Additionally, the users whose accounts were blocked will have the 0% transaction free for 3 months, starting from 3rd of July.

The reason for the downtime was hackers attack. Attackers made a fake deposit via payment operator and entered money without the real coverage. There were two errors inside our procedure. First, the problem was the system structure of entering data into the system. The second one, was the human factor, the acceptance of the transfer. The system structure has not been affected in any way. Furthermore, there was no break-in to any of our servers. A person who has these fake founds, bought BTC at a very high exchange rate (using instant transactions). Our system detected the irregularity in sums on accounts and activated a "red alert", immediately blocking some accounts. After analysis, we concluded that it would be the safest to block the platform for one day and manually check everything. Thanks to our basic principle, 100% of our users funds are held on cold wallets, were able to protect the funds of our customers against the actions of hackers and to avoid BTC removal.

While designing the system we took care of organizing the procedures for such situations. We did not perform the rollback for all accounts, only for those who participated (also unintentionally) in transactions with fraud accounts. The majority of these accounts had been already unlocked and their balance have been restored to the state before the fraud transactions.

The whole situation has been analyzed by our team in detail. On this basis, the additional safety solutions will be implemented. However, we assure you that these solutions will not influence the comfort of using our platform.

At the same time we would like to thank you for your trust. Almost immediately the exchange came back to life.  We are very grateful for that. We promise not to disappoint your trust in the future.

Kind regards,
BitBay team

We are very sorry for the yesterday's downtime of our platform. Thanks to our safety solutions and our quick decision to disable the platform we were able to protect the funds of our users against the actions of hackers and to avoid BTC removal. In particular, we apologize these customers whose accounts remain blocked  for the explanation - due to their unintentional involvement in transactions with fraud users. We ask for your patience and understanding. We are working to clarify the situation and your accounts we will be unblocked soon.

Regards,
BitBay team

We are happy to inform you that our platform is working again. Express PLN withdrawals will be available around 9 pm.

Thanks to our security solutions (including the fact that 100% of funds of our customers is being stored in encrypted cold wallets) the funds of our customers had not been not affected. The reasoning for the maintenance can be found below.

Due the automatically detected abnormalities in the database structure of our platform, the system had been automatically blocked. The structure of the system was intact. The problem concerned the external payment system that had generated a large balance without the real coverage.

At the moment, all of the funds of users who did not participate in illegal transactions are unlocked. Accounts that had generated and participated in fraud transactions remain blocked and redirected to the security department.

Best regards,
BitBay team

The maintenance of our platform will last until late evening. We are doing our best to update our website as soon as possible.
At the same time, we would like to assure you that all your funds are safe.

Thank you for your understanding
BitBay team

Dear Forum Users,

There is an ongoing maintenance of our platform. We are doing our best to implement the necessary updates as soon as possible.
We are very sorry for the inconvenience and would appreciate your understanding. We will keep you informed about the work progress.

Regards,
BitBay team.

Dear Forum Users,

Unfortunately, we were forced to disable accelerated and express PLN (Polish Zloty) deposit via CashBill. The situation has been widely described by CryptoCoinNews and CoinDesk. Please, have a look at links attached below:

• http://www.coindesk.com/polish-exchanges-lose-payment-processors-in-bitcoin-crackdown/
• https://www.cryptocoinsnews.com/breaking-polish-banks-clamp-cryptocurrency-exchanges/

At the same time, we would like to assure you that all other deposit and withdraw methods are working without problems. Just to remind you:

Deposit options:
- BTC / LTC
- PLN/USD/EUR by wire bank transfer - 0 PLN / 0 USD / 0 EUR
- USD/EUR by OKpay - 0 USD/0 EUR

Withdraw options:
- 0.0002 BTC / 0.005 LTC
- PLN by wire bank transfer - 1 PLN
- PLN by express transfer up to 5 000 PLN - 10 PLN
- USD/EUR by OKpay  - 4 USD/4 EUR
- SEPA EUR - 1.15 EUR

Dear @TradeFortress,

This topic refers to BitBay.net - Bitcoin and Litecoin exchange based in Poland. We facilitate fast and secure Bitcoin and Litecoin transactions for USD, PLN and EUR since 2014. We have nothing to do with the scam you'd mentioned as well as we have been never accused for scam practices. The convergence of names is absolutely coincidental.

Please, check out our website bitbay.net as well as our twitter account @BitBayPL

Kind regards,
BitBay.net team.