BTCJam.com problems - page 2. | Bitcointalksearch.org

Xtra7973

newbie

Activity: 47

Merit: 0

Quote from: fanBitcoin on October 07, 2014, 03:14:40 AM

And this is my official statement about this situation posted on my active loan: listings/21993

Quote

Hello everyone who invested here and those that read these words.This is my official statement in front of btacjam,lenders that invested on this loan or/and any legal authorities that may take an action against me.

"On 2 october i realised i cannot use my account on full capacity. Actually all what i can use is to navigate and using "like" button. I decided to inform lenders of this loan about issue that i encounter and i maded another account "users/50230". I didn't intended to use this account for anything else just to keep in touch with my investors and inform them about my situation but guess what? BTCJam blacklisted my second account to stop me keep in touch with my investors. Of course i make another one since you don't need a real email adress to can create account on this platform.

After 5 days of continous emails sendings and posting on bitcoin talk . org topic ( https :// bitcointalk. org /index. php?topic=807200.0 ) i see they still ignoring me. Not even tell why they do this to me.. This is scamming behavior.

Unfortuantely this action taken by BTCJam team against me lead me to impossibility to pay my active debt to you. Of course you can all investors send me personal adresses to send everyone the required amount but terms of service denies lenders and borrowers get in touch out of platform. So logically if i cannot full acces my account i cannot pay my debt.

This was all what i would to say and i'm very sorry for your loss. Is not my fault i have loss too my reputation here. I always paid my loans, i invested alot..most of my positive feedbacks are as investor. That is all.

Thank you for understanding."

Hello fanBitcoin, thank you so much for posting that info on your listing on BTCjam. I am one of your investors on your last loan. I, as one of your investors, will stand up for you if any legal action is taken against you as this is all absolutely no fault of your own doing. My name on BTCjam is ChuckB. Right before I made this post I removed all money from my account on BTCjam as im not sure why they are black listing users so erroneously. If there is anything I can do to help you please let me know. I suggest anyone who has any money in BTCjam right now might want to think about pulling it. The site seems to be full of scammers. Im well in the red as an investor on that platform. Once again fanBitcoin let me know if there is anything I can do. At least know I have your back if and when any legal action may come against you, im sure as an investor in you id have a little weight in swaying whatever legal recourse they try to take against you. ChuckB

fanBitcoin

newbie

Activity: 25

Merit: 0

And this is my official statement about this situation posted on my active loan: listings/21993

Quote

Hello everyone who invested here and those that read these words.This is my official statement in front of btacjam,lenders that invested on this loan or/and any legal authorities that may take an action against me.

"On 2 october i realised i cannot use my account on full capacity. Actually all what i can use is to navigate and using "like" button. I decided to inform lenders of this loan about issue that i encounter and i maded another account "users/50230". I didn't intended to use this account for anything else just to keep in touch with my investors and inform them about my situation but guess what? BTCJam blacklisted my second account to stop me keep in touch with my investors. Of course i make another one since you don't need a real email adress to can create account on this platform.

After 5 days of continous emails sendings and posting on bitcoin talk . org topic ( https :// bitcointalk. org /index. php?topic=807200.0 ) i see they still ignoring me. Not even tell why they do this to me.. This is scamming behavior.

Unfortuantely this action taken by BTCJam team against me lead me to impossibility to pay my active debt to you. Of course you can all investors send me personal adresses to send everyone the required amount but terms of service denies lenders and borrowers get in touch out of platform. So logically if i cannot full acces my account i cannot pay my debt.

This was all what i would to say and i'm very sorry for your loss. Is not my fault i have loss too my reputation here. I always paid my loans, i invested alot..most of my positive feedbacks are as investor. That is all.

Thank you for understanding."

fanBitcoin

newbie

Activity: 25

Merit: 0

I didn't see in my life such and ignorant,pathetic and weak prepared team support. We can see very clear how users post here their problems and "btcjamads" which is supposed to quick answer to any request of any user is still drunk/doped after the weekend beach party sponsored from money taken from me,you and other naive people. My account is blacklisted for 5 days stopped me to invest in their platform,reducing me the chance to pay my active debt now being BTCJam debt since i dont have any control of account. More than that they fucking blocked my money too there. I sent over 10 email to [email protected] and [email protected] but they don't answer.
But no problem. My experience on your platform will be known by every man on this earth that use an internet connection including bitcoin talk,redd it, face book and any social platform. Trust me. I don't have nothing to do anyway.

mucegoide

newbie

Activity: 4

Merit: 0

https://btcjam.com/users/14056

I'm having trouble blacklist
always been a great borrower, not understand what I this happening
I can no longer make loan application even though (A)
I made a request for loan yesterday, today I turn and says that aspired even missing 12 days
Please RELEASE my account

fanBitcoin

newbie

Activity: 25

Merit: 0

I just sent my 5th email to recover my blocked account. I don't know what to do anymore..

btcjamads

member

Activity: 72

Merit: 10

Hey Guys

We are working hard to prevent scammers from scamming investors for more money. Occasionally we make a mistake flagging an honest user, and if that has happened to you, I am terribly sorry.

You can email either me [email protected] or [email protected] with the email that is the same as your btcjam user and we will certainly take a good look on what is going on and unblock you if it is an error on our part.

Also to clarify, BTCJam is no way inferior to our competitors, in fact we believe it's much better

- no fake reputation loans that can't be withdrawn
- repayment and volume are thus more realistic on BTCJam
- We are upfront about our investor returns: https://btcjam.com/stats
- BTCJam still much bigger than any competitor, with more investors, more borrowers and thus better diversification and more capital available to get funded.
- we purposely don't allow investors to get borrower's private contact detail information to protect borrowers and not give an unfair advantage to those borrowers who are willing to share contact data (such as business people) vs those who are in dire need for money and don't want everyone to know about their situation (like when you need pay rent or such)
- we have a heavily used commenting system where our community carefully monitors for fraudulent behavior, we have a report abuse system that our investors are using - all this on top of our verification system.

If you have any problems with BTCJam, ideas or suggestions please feel free to email me at [email protected] and I will respond to any legitimate email.

wct296

newbie

Activity: 35

Merit: 0

Just get them to unblacklist your account - the moment its not blacklisted you can withdraw

Davidoff

newbie

Activity: 5

Merit: 0

Well.. is passed 3 days since btcjam locked my account with 130 $ on it. I have no debt, no overdue,nothing. i'm just an investor and i received same answer from support team. All what they say is i violated terms of services and nothing more.

i see a interesting post from Bitlendingclub and i want to move on their platform because btcjam seems to be scam and illegal. But first i need to recover my money from btcjam.

One question i have for who can help me.

How can i recover my money? What action i can take against BTC jam to give my money back?

s1lverbox

legendary

Activity: 2324

Merit: 1039

Quote from: BitLendingClub on October 04, 2014, 04:24:36 AM

Quote from: s1lverbox on October 03, 2014, 03:38:23 AM

Are you actually active lender? because "..i heard scam rate is much lower...." is not enough to be sure it is and to drive people there. don't get me wrong scams can go anywhere but what they doing differently that others so i suposed to trust THEM?

Hi s1lverbox,
There are a number of things which differentiate BitLendingClub from BTCJam. I would say that the 3 major ones are (in order):

BitLendingClub does not charge a transaction fee at loan closing. The fees are taken from the loan repayments, which means that if the lender doesn't get paid then we don't get our fee. This has resulted in a 96% average loan repayment rate, compared to BTCJam's 90% loan repayment rate.
The transaction fee is effectively 1/2 of that of BTCJam. BTCJam charges 4% for all loans up until 5 BTC, and then 1% after that. We charge 2% across the board and with 99% of the loans being under 5BTC, that results in 1/2 of the BTC fee for nearly everybody.
Interest rates are set by the free market. The investors compete to offer lower interest rates, by participating in a dutch-auction style bidding to offer the lowest interest rate.

There are many other reasons and benefits:

BitLendingClub is the fastest growing Bitcoin P2P lending platform. Our website processes more than 35% of the lending volume and is growing about 3x faster than BTCJam.
Our system is extremely transparent: we don't censor people, we don't delete comments or remove links. Of course, if somebody is doing something illegal, then we'll take action, but we don't generally step in unless there is something bad happening or somebody is attempting to scam people.
We have a forum where we actively investigate potentially fraudulent activity: http://forum.bitlendingclub.com/index.php?forums/fraud-prevention/
The customer service we provide is always stellar! You can read more about the reasons why people keep joining BitLendingClub directly from our customers: http://forum.bitlendingclub.com/index.php?threads/what-are-your-reasons-for-joining-bitlendingclub.55/
Here is a detailed review of our service: http://p2plendingexpert.com/bitlending-club-where-the-players-in-bitcoin-lend-and-borrow/

When we are building the platform, we always keep our user's needs in mind. Of course, we have to feed our families too, so revenue is important, but we've taken every step to align our interest with the lenders. This means that we do everything within our power to attract good borrowers and to filter out bad players. It's not always easy, but we work closely with the community to identify any issues.
Best Regards,
Kiril Gantchev
CEO of BitLendingClub
http://bitlendingclub.com

Thanks for quick response. i might give it a shot.

BitLendingClub

full member

Activity: 378

Merit: 101

Quote from: s1lverbox on October 03, 2014, 03:38:23 AM

Are you actually active lender? because "..i heard scam rate is much lower...." is not enough to be sure it is and to drive people there. don't get me wrong scams can go anywhere but what they doing differently that others so i suposed to trust THEM?

Hi s1lverbox,
There are a number of things which differentiate BitLendingClub from BTCJam. I would say that the 3 major ones are (in order):

BitLendingClub does not charge a transaction fee at loan closing. The fees are taken from the loan repayments, which means that if the lender doesn't get paid then we don't get our fee. This has resulted in a 96% average loan repayment rate, compared to BTCJam's 90% loan repayment rate.
The transaction fee is effectively 1/2 of that of BTCJam. BTCJam charges 4% for all loans up until 5 BTC, and then 1% after that. We charge 2% across the board and with 99% of the loans being under 5BTC, that results in 1/2 of the BTC fee for nearly everybody.
Interest rates are set by the free market. The investors compete to offer lower interest rates, by participating in a dutch-auction style bidding to offer the lowest interest rate.

There are many other reasons and benefits:

BitLendingClub is the fastest growing Bitcoin P2P lending platform. Our website processes more than 35% of the lending volume in the P2P Bitcoin lending ecosystem and is growing about 3x faster than BTCJam.
Our system is extremely transparent: we don't censor people, we don't delete comments or remove links. Of course, if somebody is doing something illegal, then we'll take action, but we don't generally step in unless there is something bad happening or somebody is attempting to scam people.
We have a forum where we actively investigate potentially fraudulent activity: http://forum.bitlendingclub.com/index.php?forums/fraud-prevention/
The customer service we provide is always stellar! You can read more about the reasons why people keep joining BitLendingClub directly from our customers: http://forum.bitlendingclub.com/index.php?threads/what-are-your-reasons-for-joining-bitlendingclub.55/
Here is a detailed review of our service: http://p2plendingexpert.com/bitlending-club-where-the-players-in-bitcoin-lend-and-borrow/

When we are building the platform, we always keep our user's needs in mind. Of course, we have to feed our families too, so revenue is important, but we've taken every step to align our interest with the lenders. This means that we do everything within our power to attract good borrowers and to filter out bad players. It's not always easy, but we work closely with the community to identify any issues.
Best Regards,
Kiril Gantchev
CEO of BitLendingClub
http://bitlendingclub.com

fanBitcoin

newbie

Activity: 25

Merit: 0

My account is locked for about 3 days and my money are locked on account. All what i got in 3 days of sending support tickets is "Your account has been blacklisted as there has been a violation of our terms of service. See here: https://btcjam.com/legal/tos" .
I'm not the first and even not the last victim of their "mistakes" and i put on quotes because is not a mistake. They intentionally do this to rob money from users. I'm just curious how btcjam will deal with investors that invested in my loan. But what i'm talking here?... They have enough money to pay my debt from robbed "blacklisted" accounts. I'm still waiting an answer from them until monday but i doubt will come. Anyone can guide me how can i act them in court? What i need to do?

wct296

newbie

Activity: 35

Merit: 0

Quote from: BTCJamSupport on October 03, 2014, 04:03:40 PM

wct296, as stated in our e-mails, your account was blacklisted because our system detected it to be associated with an overdue account. We have removed you from the blacklist, but you will not be able to create any loans. If you are still experiencing troubles withdrawing, please contact support.

yes thats fine - but what if I wanted to do a loan? You wouldnt let me though a fault that I have no idea (and you wont declare information about) about and through NO FAULT OF MY OWN...

Am I being punished for someone else's actions?

FRigging stupid - how can I be part of the community if I cannot borrow? I've made it to A rating though doing the things that make btcjam money and now they are punishing me for it..

In short - screw you! Thats not how you foster a "lending community"

ahs23

newbie

Activity: 10

Merit: 1

Add me to the list of people who have been unexpectedly "flagged" for a violation of the TOS without explanation or avenue for recourse...

In my case, I'm an A+ member (https://btcjam.com/users/35966)

After I contacted them about my account not entirely working (and waited all day for a response):

"Your account has been flagged by our system due to a violation of our TOS: https://btcjam.com/legal/tos. You are not able to create any new listings but you may continue to use your account."

This type of customer service is certain to put them out of business, which is sad, because I like the concept. It seems they are missing the fact the their "system" needs manual human oversight to maintain accuracy and thereby avoid off-putting legitimate customers.

If they keep it up, I think their new stats page (https://btcjam.com/stats) will end up showcasing their downfall instead of their rise.

BTCJamSupport

full member

Activity: 135

Merit: 100

Support for the global P2P lending platform:BTCJam

wct296, as stated in our e-mails, your account was blacklisted because our system detected it to be associated with an overdue account. We have removed you from the blacklist, but you will not be able to create any loans. If you are still experiencing troubles withdrawing, please contact support.

wct296

newbie

Activity: 35

Merit: 0

yeh its a bit lame - I think I'll bail from it slowly (as loans come in)

fanBitcoin

newbie

Activity: 25

Merit: 0

s1lverbox i'm not. I am lender but on btcjam.

I finally got an response too.

"Your account has been blacklisted as there has been a violation of our terms of service. See here: https://btcjam.com/legal/tos"

You facking kidding me? You blacklisted my account with 0.5 BTC deposit,1.5 BTC pending receivables and 1.58 BTC active debt and all what i got is an extremly short and nosense answer from support? omg...

s1lverbox

legendary

Activity: 2324

Merit: 1039

Quote from: fanBitcoin on October 02, 2014, 03:07:48 PM

s1lverbox i heared scam rate is much lower on bitcoinlending than on btcjam.
I have no answer from none about my account blacklisted.

Are you actually active lender? because "..i heard scam rate is much lower...." is not enough to be sure it is and to drive people there. don't get me wrong scams can go anywhere but what they doing differently that others so i suposed to trust THEM?

wct296

newbie

Activity: 35

Merit: 0

As a side note - it seems that if you are blacklisted - you cannot withdraw - the moment they took away the dodgy blacklist I could withdraw again

Way to go with the descriptive errors BTCJam

wct296

newbie

Activity: 35

Merit: 0

I FINALLY got a response back about my blacklist

***************
Our system has detected that your account has been associated with another that is overdue. We have removed you from the blacklist, but you are not able to any new loans on BTCJam.

Best,
Alexis - BTCJam Support

***************

Where the heck did they get their information? I've never borrowed BTC on any site, ever (I'm an investor) - what a load of crap that I have been associated with another thats overdue? Whats the association? A referral? Perhaps someone I left positive feedback for before has defaulted and I'm getting punished?? Stupid BTCJam - thats not the way you treat customers if you want them to hang around - we have other options!

wct296

newbie

Activity: 35

Merit: 0

They are starting to respond to some clients on twitter - but all they say is they need to lodge a support ticket... good luck getting the ticket answered/responded to in a timely fashion Sad

Topic: BTCJam.com problems - page 2. (Read 7190 times)