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Topic: BTCrow.com Escrow Service Fraud - page 2. (Read 6029 times)

full member
Activity: 364
Merit: 101
November 26, 2015, 09:38:24 AM
#10
Why you don't try to resolve this problem more faster if you say you are not a scam user?
This will affect your business very bad because this thread is read by to many time
Anyway,I will follow this thread until the end.
sr. member
Activity: 243
Merit: 250
BTCrow.com
November 26, 2015, 03:35:11 AM
#9

1 time is one too many. Your attitude seems very nonchalant about the whole matter.

You don't seem to be offering up any information as to what could have possibly happened.  If he initiated the escrow and entered in his address, it should have been locked in correct?  Can the receiving address be changed at any point by a malicious party?  Or once an address is placed in, it can't be changed?

I would like to hear what kind of scam would allow an escrow transaction already in motion, to be redirected to a new address?

Also you don't send an email confirming the address used in the escrow once initiated?  That doesn't make sense.  When a user initiates the escrow an email should be sent stating their correct deposit address. If not, how can we verify you aren't selectively scamming people?

About your final insinuations, this never happened before, since 2011 never. All "problems" that can be found about us are occasional delays during network problems with the stress test or malleability.

Scammers have tried numerous types of fraud with spoofed emails and phishing addresses, all alerts on our website have a reason for being there are 4 or 5 attempts of scam every week. I already requested all our emails with respective headers to try to find out what happened. But in my opinion this time seems more likely that somehow the customer entered a wrong address copied from somewhere.

Probably is necessary to verify the address before release payment to avoid these situations (we work on it), but this was not something predictable, in four years has never happened.

We have all logs and everything has a demonstrable record, and we have informed to the customer that we can cooperate with any investigation by the authorities of his country and provide them all the data that require. I think we are providing all possible help, and I'm sorry if you do not feel the same.


Regards,

BTCROW
newbie
Activity: 31
Merit: 0
November 25, 2015, 10:41:30 AM
#8
This seems highly suspect on BTCRows part.  Are you saying you just send money to an address without ever sending an email to the person to verify the address is correct or their address to begin with?  

How do we know BTCrow isn't directing funds to their own addresses?

This is exactly their protocol. Absolute nonsense. BTCrow, I created this topic and alerted you so that you may help others...care to do so?

In each transaction the user sets and confirms the payment address when confirming the transaction and email, at the beginning of each transaction.  When the payment is released is sent to that address without further confirmations because it was confirmed at the beginning.

Many users use our platform every month, even with larger transactions and is the first time something like this happens. I do not know if it is an error copying the wrong address or you have been the victim of some kind of scam but we have only done our part and paid to the address listed on the transaction.


Regards,

BTCROW.

1 time is one too many. Your attitude seems very nonchalant about the whole matter.

You don't seem to be offering up any information as to what could have possibly happened.  If he initiated the escrow and entered in his address, it should have been locked in correct?  Can the receiving address be changed at any point by a malicious party?  Or once an address is placed in, it can't be changed?

I would like to hear what kind of scam would allow an escrow transaction already in motion, to be redirected to a new address?

Also you don't send an email confirming the address used in the escrow once initiated?  That doesn't make sense.  When a user initiates the escrow an email should be sent stating their correct deposit address. If not, how can we verify you aren't selectively scamming people?
sr. member
Activity: 243
Merit: 250
BTCrow.com
November 24, 2015, 09:13:53 PM
#7
This seems highly suspect on BTCRows part.  Are you saying you just send money to an address without ever sending an email to the person to verify the address is correct or their address to begin with? 

How do we know BTCrow isn't directing funds to their own addresses?

This is exactly their protocol. Absolute nonsense. BTCrow, I created this topic and alerted you so that you may help others...care to do so?

In each transaction the user sets and confirms the payment address when confirming the transaction and email, at the beginning of each transaction.  When the payment is released is sent to that address without further confirmations because it was confirmed at the beginning.

Many users use our platform every month, even with larger transactions and is the first time something like this happens. I do not know if it is an error copying the wrong address or you have been the victim of some kind of scam but we have only done our part and paid to the address listed on the transaction.


Regards,

BTCROW.
newbie
Activity: 14
Merit: 0
November 24, 2015, 04:37:52 PM
#6
This seems highly suspect on BTCRows part.  Are you saying you just send money to an address without ever sending an email to the person to verify the address is correct or their address to begin with? 

How do we know BTCrow isn't directing funds to their own addresses?

This is exactly their protocol. Absolute nonsense. BTCrow, I created this topic and alerted you so that you may help others...care to do so?
newbie
Activity: 31
Merit: 0
November 24, 2015, 01:32:24 PM
#5
This seems highly suspect on BTCRows part.  Are you saying you just send money to an address without ever sending an email to the person to verify the address is correct or their address to begin with? 

How do we know BTCrow isn't directing funds to their own addresses?
newbie
Activity: 14
Merit: 0
November 23, 2015, 08:34:24 PM
#4
Dear customer,
You contacted us twice last week and knew that the payment would automatically be released after that time.

Regards,

BTCROW
How exactly did I know that the payment would automatically be released to a fraudulent address? Never once did you or btcrow.com offer up the specific address details to confirm with me. Folks should know that the info disappears & is concealed and/or encrypted on your side after submission via btcrow early on within the process...only to be noticed if/when it's too late.
Fyi, zero spuffed emails are within my inbox.
newbie
Activity: 14
Merit: 0
November 23, 2015, 06:15:42 PM
#3
Thank you BTCrow for responding in public and your further courtesy and understanding so far in private. Would you mind offering a rational for concealing the receiver BTC address throughout the escrow process? Perhaps during the inspection period the seller may wish to be reminded of the btc address expected to receive a $20k+ payment?
The IP address provided by BTCrow claims the fraudulent wallet address originates from a European address? 87.226.2.124 is far away from Texas, USA. Is this correct?

Rest assured I will look for and fwd any/all spoofed emails & that I was in full control & saw with my eyes (pardon not knowing to capture a screenshot...if that sort of tech exists during submission...) confirmation of my email + wallet address.

sr. member
Activity: 243
Merit: 250
BTCrow.com
November 23, 2015, 05:28:44 PM
#2
Dear customer,

I do not understand how it happened but that address appear from the beginning in your transaction:



Our payment: https://blockchain.info/tx/6c90aa749b6364fb18941166bee880c75ee3c9d05eba738099bd9cd7423c540e

It could be that you added the wrong address, or some kind f scam with spuffed emails and a spuffed website. We need all our mails with the header to find the problem if any of them is spoofed. When the transaction expires the payment was released. You contacted us twice last week and knew that the payment would automatically be released after that time.

We keep logs of IPs and can collaborate with the police to resolve this situation.

Regards,

BTCROW
newbie
Activity: 14
Merit: 0
November 23, 2015, 02:33:11 PM
#1
Thank you in advance for your help bitcointalk.org community!

I am new to bitcoin and had hoped to receive a release of payment into my wallet (via coinbase). BTCrow.com facilitated a website sale with their escrow service. Unfortunately, as I understand, during the escrow process the seller (myself) provides the desired btc address to be paid. In the end of the inspection period + 7 business day wait period (for 'security'), btcrow automatically deposited (without any verification/notification until too late) into an unknown wallet (which they claim has been encrypted/etc & provided by myself):1N8FbnAWjegbUPzFJhnYQx7ECN5V3ec12m
https://blockchain.info/address/1N8FbnAWjegbUPzFJhnYQx7ECN5V3ec12m

1N8FbnAWjegbUPzFJhnYQx7ECN5V3ec12m is not my wallet address, nor is it ANY wallet associated with Coinbase (the only company I have used to create a wallet in 2015). My newbie eye/analysis appears to indicate all funds are long gone.

BTCrow support shares with me that they will fully cooperate with law enforcement and I should contact Police had I be a scam victim. What action should I take?

Best regards,
-956Vette
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