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Topic: Bter.com流量暴涨,请各位耐心等待我们处理问题,深表感激 - page 2. (Read 3859 times)

newbie
Activity: 22
Merit: 0
Before the service withdrawal to be disabled, try to remove my litecoins. I was wrong and put an address Litecoin instead of a bitcoin address, and stayed in "by processing". This morning I found that my litecoins are not in my balance, nor does the service withdrawal. I'll lose my litecoins? How long to wait to have them in my balance? I hope to give solution to the problem soon. If not, I doubt I use this broker again.
full member
Activity: 222
Merit: 100
各位好,

感谢大家一直以来对Bter的支持。最近由于流量暴涨,我们人手短期很难供应,因此出现充值提现等问题处理不及时的情况,我们深表歉意。
请大家给予谅解,我们正在尽最大努力维护好服务器,提高处理问题的效率,为大家解决问题。

感谢您的理解和支持!

祝您交易愉快!

Bter
https://bter.com

Hello,

Thank you for your continued support of Bter's. The recent traffic surge, short-term is difficult to supply our staff, so the situation of recharge to cash and other treatment is not timely emergence, we apologize.
Please give understanding, we're doing our best to maintain a good server, improving efficiency in handling the problem, solve the problem for everyone.

Thank you for your understanding and support!

I wish you a happy transaction!

Bter
https://bter.com
Could you give us some sort of expected timeframe in which service will be restored?
您可以給我們某種預期的時間,其中服務將得到恢復?
member
Activity: 117
Merit: 10
你好,可以的Bter.com管理员请回到我身边。我们需要解决一些非常紧急的事情。谢谢
legendary
Activity: 840
Merit: 1000
Thanks for letting us know. Could you please make an announcement in English too? There are some people who are worried.
Thank you.
sr. member
Activity: 280
Merit: 250
不好意思,我想提现人民币,总要我重置资金密码,然后我的邮箱始终收不到邮件。给你们的邮箱和qq都发了留言,结果客服只回复:发[email protected]说明情况

我已经在你回复qq前天晚上发了邮件,到现在都没有回复;qq也再也没有信息

说句不好听的,流量暴涨之前你们没有准备吗?如果你们觉得是你们打了广告果真增加了流量,那么之前就应该做好准备;而且之前国内那么多平台都有这种问题的前提下,你们仍然在没有任何准备的情况下,就打广告,是极度不负责任


说正事:啥时候把问题给我解决了???????



顺便说下,你们客服的态度可一点都没有感激之情哦
sr. member
Activity: 302
Merit: 250
很难登陆,是我网络问题?
newbie
Activity: 1
Merit: 0
各位好,

感谢大家一直以来对Bter的支持。最近由于流量暴涨,我们人手短期很难供应,因此出现充值提现等问题处理不及时的情况,我们深表歉意。
请大家给予谅解,我们正在尽最大努力维护好服务器,提高处理问题的效率,为大家解决问题。

感谢您的理解和支持!

祝您交易愉快!

Bter
https://bter.com

OK !
I wait.
legendary
Activity: 1064
Merit: 1001
itkylin.com
表示理解和支持!
sr. member
Activity: 297
Merit: 250
各位好,

感谢大家一直以来对Bter的支持。最近由于流量暴涨,我们人手短期很难供应,因此出现充值提现等问题处理不及时的情况,我们深表歉意。
请大家给予谅解,我们正在尽最大努力维护好服务器,提高处理问题的效率,为大家解决问题。

感谢您的理解和支持!

祝您交易愉快!

Bter
https://bter.com
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