Topic: bter.com is a scam (Read 5348 times)
Use www.poloniex.com for trading,it is trustable site.
Just to update, I eventually got my XMR from bter, although it took many months, they eventually came through.
Deposited $50 via XMR..never arrived
I was able to recover my coins today so it does work. When the problem happened I contacted support through chat on the website.It was in Chinese.
I jumped on google translate and asked for support in English. It took me ten minutes to get an English speaker who said they would fix the problem. It took 24 hours but I am OK now.
I jumped on google translate and asked for support in English. It took me ten minutes to get an English speaker who said they would fix the problem. It took 24 hours but I am OK now.
Wish I found this thread before I traded on bter. of course my coins are stuck in the withdrawl process. I was able to get through to support. Hopefully they will allow them to leave.
Withdraw today 0.5 BTC
15 minutes
15 minutes
I haven't used bter for a while but recenlty i have seen that they give you +1% when you deposit to them and then they take 1% when you withdraw from them which means they steal at least 0.0001% without doing anything, not good in general.
Withdraw today 0.5 BTC
15 minutes
15 minutes
Guys, its been hours since my withdraw and its still processing.
Can someone please confirm if Bter is having problems?
Thanks
Can someone please confirm if Bter is having problems?
Thanks
I've got some BTS stuck there too... there was no warning on the site that withdraws were disabled... support have not been helpful.
Thought I ought to post here and let people know that I have had 0.5BTC worth of UNITY go missing from Bter today - I can't find any mention of it in withdrawal history and it's not showing on the blockchain. In fact, I can't find a withdrawal history for UNITY at all on the Bter website, even for previous withdrawals I made that worked fine.
I've raised a ticket, but no response yet.
Anyway, it's very odd and I, for one, won't be sending anything else to them - just thought I should let people know.
I've raised a ticket, but no response yet.
Anyway, it's very odd and I, for one, won't be sending anything else to them - just thought I should let people know.
I tried to withdraw XMR on bter.com on 20 Jan 2016 and the account shows an invalid transaction, which does not exist on the XMR blockchain.
I have submitted multiple tickets, they replied to one asking for the withdrawal detail (which I gave them immediately) but have heard nothing so far.
Submitted another ticket today.
Hoping this has a positive outcome.
I have submitted multiple tickets, they replied to one asking for the withdrawal detail (which I gave them immediately) but have heard nothing so far.
Submitted another ticket today.
Hoping this has a positive outcome.
I finally received a reply regarding my missing nxt coins they seem to think that they have been sent but they are not showing up ... at least they replied hopefully this will still turn out to be a happy ending, the cryptsy thing is killing me .
I have updated my post above to reflect that after 7 days I have received my LTC withdrawal. In all fairness, this deserves a bump too.
I have ~120 US$ trapped in bter, tried to withdraw ~5 LTC last Monday which are now in state "Waiting for balance" (whatever that means) since then. My second support ticket was answered with the below canned response:
That was two days ago and I haven't heard back on my follow-up asking on an ETA for having LTC (or any withdrawals) working again.
When these signs showed in November last year with Cryptsy I could get most of my funds out over the next days, but I fear this time I will take a loss.
In any case, I would strongly advice you not to deposit any coins to bter as they seem to have very serious problems and it is doubtful if you ever get anything out there.
Naturally I will update this post, should I - against all my expectations - get any of my coins back from bter.
Their support is pretty slow now comparing a year ago when they were very fast and they are not refunding us. Quote
Dear Sir,
We are so sorry for the inconvenience caused. Our dev team is working on it.
Thanks for your patience
We are so sorry for the inconvenience caused. Our dev team is working on it.
Thanks for your patience
That was two days ago and I haven't heard back on my follow-up asking on an ETA for having LTC (or any withdrawals) working again.
When these signs showed in November last year with Cryptsy I could get most of my funds out over the next days, but I fear this time I will take a loss.
In any case, I would strongly advice you not to deposit any coins to bter as they seem to have very serious problems and it is doubtful if you ever get anything out there.
Naturally I will update this post, should I - against all my expectations - get any of my coins back from bter.
I had some withdrawal problems in Bter and the support did not apear, now I see there are a lot of scam accusations against this site so It is confirmed. I am very disapointed, I'm new in all this 'bitcoin world' and in just one month I've been scammed about 5 times in different ways, I don't know what to think really.
Could you tell me please which altcoin exchanges are not scam or are recommended? I've read about cryptsy issues, so what do yo think?
Could you tell me please which altcoin exchanges are not scam or are recommended? I've read about cryptsy issues, so what do yo think?
Well exchange sites could also be a scam . So i would suggest you to use only those exchanges which have positive feedbacks and most users trust.
I have ~120 US$ trapped in bter, tried to withdraw ~5 LTC last Monday which are now in state "Waiting for balance" (whatever that means) since then. My second support ticket was answered with the below canned response:
That was two days ago and I haven't heard back on my follow-up asking on an ETA for having LTC (or any withdrawals) working again.
When these signs showed in November last year with Cryptsy I could get most of my funds out over the next days, but I fear this time I will take a loss.
In any case, I would strongly advice you not to deposit any coins to bter as they seem to have very serious problems and it is doubtful if you ever get anything out there.
Naturally I will update this post, should I - against all my expectations - get any of my coins back from bter.
EDIT [01/18/2016]: After 7 days I have received my LTC withdrawal.
Quote
Dear Sir,
We are so sorry for the inconvenience caused. Our dev team is working on it.
Thanks for your patience
We are so sorry for the inconvenience caused. Our dev team is working on it.
Thanks for your patience
That was two days ago and I haven't heard back on my follow-up asking on an ETA for having LTC (or any withdrawals) working again.
When these signs showed in November last year with Cryptsy I could get most of my funds out over the next days, but I fear this time I will take a loss.
In any case, I would strongly advice you not to deposit any coins to bter as they seem to have very serious problems and it is doubtful if you ever get anything out there.
Naturally I will update this post, should I - against all my expectations - get any of my coins back from bter.
EDIT [01/18/2016]: After 7 days I have received my LTC withdrawal.
Been waiting for my 43,000 nxt to show up since I made a deposit 10 days ago one reply from email after several tickets and no solution looks like game over bter
I am waiting almost a year for my BTC_B balance to be returned to BTC balance, this is really bad for an exchange like bter, has anyone any info when is the next batch or repayment?
Been waiting for my 43,000 nxt to show up since I made a deposit 10 days ago one reply from email after several tickets and no solution looks like game over bter
Just tried today to login into bter and surprise: It is asking me for 2FA authentication which I never setup there.
I'm not sure if account has been hacked as it let me to login with my old psswd, but then appears screen asking me for auth code sent to my email.
There is a problem as I don't have access to this email long time.
2nd As I said I never setup 2FA there. did they introduced 2FA as obligatory?
How to solve my problem? Anyone from support here?
I'm not sure if account has been hacked as it let me to login with my old psswd, but then appears screen asking me for auth code sent to my email.
There is a problem as I don't have access to this email long time.
2nd As I said I never setup 2FA there. did they introduced 2FA as obligatory?
How to solve my problem? Anyone from support here?
write a ticket, for sure there are no bter support in this threat
As for problem, i had two factor before and just had to twice put a google code before login. Not sure what for they did this new change.
Bter's interface is terrible. The banners they display on their index page is completely unprofessional - seems like they used the windows paint program for it.
Not surprising to see it go scam, although I have traded around BTC0.9 worth of dogecoins in 1 transaction on that site and it all went through without any problems or delays.
I wish you luck that you'll get your funds back.
Not surprising to see it go scam, although I have traded around BTC0.9 worth of dogecoins in 1 transaction on that site and it all went through without any problems or delays.
I wish you luck that you'll get your funds back.
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