I did not turn rigs off, I clearly stated that a backup pool must be set. It is your own fault for not reading properly.
Please do not make false accusations without proof. I can show you all the logs.
I can easy understand lost of connect or just stuck of the system, sometimes it happens, but it is YOUR SETUP made rig unavailable.
That attitude won't get you anywhere. You got refunded for the missing time, and if you cannot understand the basics of mining please refrain from doing so.
The description clearly states that you must set up a backup pool, but if you weren't bothered to read it then it's not my fault.