Topic: CampBX another lame site? (Read 598 times)

Well, since my transfer was complete on the 22nd them having a bad weather day shouldn't have anything to do with it. Of course after I respond to their ticket they become silent and provide no response at all. God how tiresome I get of these poor performing horrible customer service orientated companies. It's been a full week now.

https://www.facebook.com/CampBX?hc_location=timeline
It looks like they weren't in the office due to bad weather. I have dealt with CampBX a lot and they always pull through for me but I have definitely noticed they have become increasingly slow dealing with things. I worry that they have gotten in over their heads trying to become a legal exchange. They definitely have extremely low volume at this point, since Dwolla shut down and they missed every deadline they announced for their ACH system. I'm keeping an eye on CampBX but have avoided having cash or btc there for months now.

This is the response from CampBX via email/ticket. They basically didn't help me at all. Now that it is a whole day later (still no deposit) they are clearly screwing things up. I have no choice but to contact an attorney since I'm unable to get my money back from these people. What other options do I have? Keep waiting for emails while they use my money? I really start to understand a little when new people just introduced to bitcoin are so hesitant to put any real money up front in anything. Because there are too many stories like this one. Who wants to get into a venture where you need to proactively spend energy on making sure you get your money? While I hate big banks and that industry, when I cash a cash I don't even look to make sure it was deposited into my account. With bitcoin, you need to have a line of attorney's and deep pockets just to get your own money back. Places like CampBX just put a sore spot on the bitcoin industry.



Dear Michael,
We apologize for the inconvenience. We have successfully upgraded our ACH withdrawal system and it went live on Friday. The first withdrawal will hit your destination bank account in 4-5 business days counting from the date of execution of the transaction in your account history. Subsequent withdrawals will take 2-5 business days depending on your bank.


Thank you,
CampBX Support

*** Please check the correct domain of CampBX Bitcoin Trading Platform(https://campbx.com) before login into the CampBX to protect your funds from various phishing websites.

This thread has information about the owner of CampBX .

In mid-2013, I did several transactions with CampBX and they all worked out fine. Not recently, however.

I also have no experience attempting to contact their support (didn't need to, everything worked out fine.)

How many days since the failed transfer and the initial e-mails to their support? Got more of a timeline?

I'd say an attorney might be in the mix. It might involve identifying the business that runs the exchange. I believe there's a name listed on the website, and an office address, and it led me to a Better Business Bureau page (they're not registered with them) and there's an office address to send registered mail to if needed.

https://en.bitcoin.it/wiki/Camp_BX

The lack of a phone number to call always felt strange to me; but there should be enough information here to get something.

I did a transfer on the 22nd and I have yet to see any deposit into my account. It was for $350. I made sure it was a smaller amount because places like this just can't keep customer's happy. So now how long do you think I have to wait to get my money or would a letter from my attorney push that along quicker? You just can't hold onto people's money and expect them not to do anything about it, right?

I've emailed me, made tickets...silence.