Pages:
Author

Topic: CampBX Launch - Free Trades for All Bxlievers! - page 4. (Read 13197 times)

newbie
Activity: 36
Merit: 0
take the "BTC" out of the depth table, dont round it all the way up, put a pause button on the chart slideshow... , get better graphs, API is needed

layout is cool but it's still a bit confusing to read shit
legendary
Activity: 1246
Merit: 1016
Strength in numbers
So you will report some transactions to third parties without the user's permission?
sr. member
Activity: 308
Merit: 250
I think that is the exact quantity. The few people trading are doing it in round numbers so far.

I'm reasonably sure it's not - unless someone put a sell offer at $13.49 at the same time I did, my 0.5 got rounded up to 1. They're fixing all these issues as we call them out, which is something I guess. I managed to break it in a most awesome fashion by taking out every last satoshi of Bitcoin at once, which Keyur's team has apparently fixed.

The exchange is really rough around the edges and missing a lot of features, but at this point I gotta give it points for responsiveness.

Also Keyur, the 0.05 increments of BTC was not expected behavior for me, though it sounds like it was for you guys. Will it always be like that?
jr. member
Activity: 56
Merit: 1
The Depth Table was confusing to me.


Buy Interest | Price
 BTC 1      |  $13. 50
 BTC 4      |  $11.60
 BTC 2      |  $10.00


I thought those BTC N were just labels or something at first.   I didn't realize that was quantity.  e.g., 1+ interest at $13.50

It rounds that down, ... why not list the exact quantity available?

Additionally, I see that you have a ticket / help desk system.  Is that also for these type of issues (e.g., enhancement requests)?



I think that is the exact quantity. The few people trading are doing it in round numbers so far.
legendary
Activity: 2506
Merit: 1010
The Depth Table was confusing to me.


Buy Interest | Price
 BTC 1      |  $13. 50
 BTC 4      |  $11.60
 BTC 2      |  $10.00


I thought those BTC N were just labels or something at first.   I didn't realize that was quantity.  e.g., 1+ interest at $13.50

It rounds that down, ... why not list the exact quantity available?

Additionally, I see that you have a ticket / help desk system.  Is that also for these type of issues (e.g., enhancement requests)?

sr. member
Activity: 299
Merit: 250
I too would like to see a two-factor authentication. I would like it to have a hardware componet such as a smartcard or usb dongle. Im sure most would be willing to pay a reasonable price to buy those, but if you get gready and charge an arm-n-leg it would drive people away. It would also be convenient if you could buy this device with btc.

And one last thing. Analytics!! We as traders want as many charts and data points as we can get our eyeballs on. Without this info adoption of CBX will be slow. Ok, really one last thing this time. Getting trade info on bitcoincharts.com is free advertizing for you. CBX should make this a priority.



Hi Sarah,
        Everyone tends to have a very personalized take on how they prefer to view their analytics, so we ended up taking the road of empowering end-user.  You can do an export of all your trading history in a CSV file, and use software like Excel / Excelcius / Mathematica to run analysis on it.

We are already looking into two-factor and Bitcoincharts!  Will keep you posted.

Thank you,
       Keyur



sr. member
Activity: 299
Merit: 250
In other words, CampBX does not want to be a place for illegal activity!
Sure.
But according to this document:

Quote
APPENDIX F: MONEY LAUNDERING AND TERRORIST FINANCING "RED FLAGS"
http://www.ffiec.gov/bsa_aml_infobase/pages_manual/OLM_106.htm

purchasing bitcoins is illegal, because you don't know where purchased funds are going. In what country do they go?...

So, you have to report every transaction to respective auhtorities!?





I've noticed there hasn't been an answer to this yet I don't think.  Are all transactions reported to any state or government office?


QQ,
      No, all transaction do not need to be reported.  This type of legal requirement would be unfeasible and unenforceable. 

Thank you,
     Keyur

sr. member
Activity: 337
Merit: 250
In other words, CampBX does not want to be a place for illegal activity!
Sure.
But according to this document:

Quote
APPENDIX F: MONEY LAUNDERING AND TERRORIST FINANCING "RED FLAGS"
http://www.ffiec.gov/bsa_aml_infobase/pages_manual/OLM_106.htm

purchasing bitcoins is illegal, because you don't know where purchased funds are going. In what country do they go?...

So, you have to report every transaction to respective auhtorities!?





I've noticed there hasn't been an answer to this yet I don't think.  Are all transactions reported to any state or government office?
full member
Activity: 154
Merit: 100
I too would like to see a two-factor authentication. I would like it to have a hardware componet such as a smartcard or usb dongle. Im sure most would be willing to pay a reasonable price to buy those, but if you get gready and charge an arm-n-leg it would drive people away. It would also be convenient if you could buy this device with btc.

And one last thing. Analytics!! We as traders want as many charts and data points as we can get our eyeballs on. Without this info adoption of CBX will be slow. Ok, really one last thing this time. Getting trade info on bitcoincharts.com is free advertizing for you. CBX should make this a priority.

jr. member
Activity: 56
Merit: 1
Some good deals right now. 4 bitcoins selling under $12.50 when mt gox is at $14. I guess no one has cash there yet.
newbie
Activity: 56
Merit: 0
I dunno why exchanges are ignoring the time-tested RSA tokens.  You could be the first!
full member
Activity: 180
Merit: 100
+1 on two-factor...I don't know what cost and complexity would be, but 2-factor via SMS (like Google) would rock. 2-factor with email is not as secure, as it is reasonable that anyone who has your CampBX password may have other passwords (like email) depending on how you were compromised. If someone has my CampBX password and my cell phone, then bitcoins are probably the least of my worries.
sr. member
Activity: 299
Merit: 250
How do you deal with stolen funds? If the account of a user gets broken into due to something that is not obviously user error, is there any insurance for these funds?



I second this question.

SQ and JoePie,
    If funds get stolen due to any issues on server side, we will stand behind our product and cover the losses.  Any user side compromises of the account will of course not be covered.  You can request stricter limits on BTC and USD transfers on your account to prevent hacker from making away with too much cash.

Hope this helps,
    Keyur

And what if it is unclear where the issue was? For example, when my $200 was stolen from my Mt. Gox account it was impossible to undeniably prove that it was an issue on their side (as all data that was recorded was an IP and a destination address) - however, it was extremely unlikely that it was an issue on my side (as I had a 20 character alphanumeric mixed case password that was not reused anywhere, and did hours of manual analysis on my machine to verify that I had no malware issues). What action would be taken on CampBX' side in such a case?

As to two-factor authentication,  a very basic way to prevent thefts from an account would be by offering two-factor auth through a confirmation email when the user tries to withdraw funds anywhere. A slightly better (but although cheap, not free) option would be sending out texts. A slightly more expensive but still fairly cheap option would be offering a digital one-time pad dongle (much like the dongles and calculators provided by other online banks).

In my opinion the optimal solution would be automatic (free) two-factor authentication for all users using e-mail or SMS (this is likely cheap enough to be covered by transaction fees), and an optional 'upgrade' to a hardware dongle for a one-time fee/purchase.

EDIT: Almost forgot to mention this. In my opinion two-factor authentication is absolutely essential for any serious exchange that acts like a bank to some degree - and from a business perspective of view it would give you an immediate headstart in the Bitcoin exchange market, it being a more-or-less "exclusive feature".

Joe,
      Thank you for the insightful post - we are researching available 2-factor options and implementation costs.  I will keep you posted on this.

As for the unclear-hack issue, unfortunately there is no clear solution there.  We tend to take the southern approach in situations like these, and go based on our relationship with the user.

Thank you,
     Keyur

member
Activity: 112
Merit: 10

As to two-factor authentication,  a very basic way to prevent thefts from an account would be by offering two-factor auth through a confirmation email when the user tries to withdraw funds anywhere. A slightly better (but although cheap, not free) option would be sending out texts. A slightly more expensive but still fairly cheap option would be offering a digital one-time pad dongle (much like the dongles and calculators provided by other online banks).

In my opinion the optimal solution would be automatic (free) two-factor authentication for all users using e-mail or SMS (this is likely cheap enough to be covered by transaction fees), and an optional 'upgrade' to a hardware dongle for a one-time fee/purchase.

EDIT: Almost forgot to mention this. In my opinion two-factor authentication is absolutely essential for any serious exchange that acts like a bank to some degree - and from a business perspective of view it would give you an immediate headstart in the Bitcoin exchange market, it being a more-or-less "exclusive feature".

I agree that two-factor needs to be... well... a factor. Due to the digital nature of Bitcoins and the fledgling economy that currently exists, it is going to be a target.
sr. member
Activity: 294
Merit: 250
How do you deal with stolen funds? If the account of a user gets broken into due to something that is not obviously user error, is there any insurance for these funds?



I second this question.

SQ and JoePie,
    If funds get stolen due to any issues on server side, we will stand behind our product and cover the losses.  Any user side compromises of the account will of course not be covered.  You can request stricter limits on BTC and USD transfers on your account to prevent hacker from making away with too much cash.

Hope this helps,
    Keyur

And what if it is unclear where the issue was? For example, when my $200 was stolen from my Mt. Gox account it was impossible to undeniably prove that it was an issue on their side (as all data that was recorded was an IP and a destination address) - however, it was extremely unlikely that it was an issue on my side (as I had a 20 character alphanumeric mixed case password that was not reused anywhere, and did hours of manual analysis on my machine to verify that I had no malware issues). What action would be taken on CampBX' side in such a case?

As to two-factor authentication,  a very basic way to prevent thefts from an account would be by offering two-factor auth through a confirmation email when the user tries to withdraw funds anywhere. A slightly better (but although cheap, not free) option would be sending out texts. A slightly more expensive but still fairly cheap option would be offering a digital one-time pad dongle (much like the dongles and calculators provided by other online banks).

In my opinion the optimal solution would be automatic (free) two-factor authentication for all users using e-mail or SMS (this is likely cheap enough to be covered by transaction fees), and an optional 'upgrade' to a hardware dongle for a one-time fee/purchase.

EDIT: Almost forgot to mention this. In my opinion two-factor authentication is absolutely essential for any serious exchange that acts like a bank to some degree - and from a business perspective of view it would give you an immediate headstart in the Bitcoin exchange market, it being a more-or-less "exclusive feature".
hero member
Activity: 588
Merit: 500
We will look into offering two-factor authentication depending on feedback from the userbase.

Do it do it do it!
sr. member
Activity: 299
Merit: 250
How do you deal with stolen funds? If the account of a user gets broken into due to something that is not obviously user error, is there any insurance for these funds?



I second this question.

SQ and JoePie,
    If funds get stolen due to any issues on server side, we will stand behind our product and cover the losses.  Any user side compromises of the account will of course not be covered.  You can request stricter limits on BTC and USD transfers on your account to prevent hacker from making away with too much cash.

Hope this helps,
    Keyur
sr. member
Activity: 299
Merit: 250
More rounding issues - it rounds to 1 decimal place when you place an order.

Place an order for 0.78 and it rounds to 0.8 and throws an error because I don't have 0.8BTC in there. Sad

Edit: then the confirmation page says this, which is clearly wrong:

You are selling: 0.7000 Bitcoins (Rounded to nearest 0.05)

That's pretty stupid and embarrassing...  Was any QA done?  Launching too soon?

I looked at one of the subpages yesterday, and my high-end laptop slowed to a crawl -- seems like there's some impressive bloatware on the back end.  Strike two.

CampBX:  Looking forward to your comments on two-factor authentication and other security measures.  You do understand that you're asking people to trust you with their monies, right?  You only get one shot at earning trust -- if you blow it, it's gone for good.

I do hope you guys come through though, and become a model for other exchanges.  Best of luck.




Vectorvictor,

     We have not been able to reproduce this issue despite multiple attempts.  0.78 rounds up to 0.80, and 0.77 rounds down to 0.75 which is the expected behavior.

We will look into offering two-factor authentication depending on feedback from the userbase.

Hope this helps,
     Keyur

sr. member
Activity: 308
Merit: 250
That's pretty stupid and embarrassing...  Was any QA done?  Launching too soon?

I think most people on the testnet site were trading with the $10k allowances they got given, and the 50BTC that you can pretty trivially solo-mine on testnet. So no, I don't think anyone ever actually tried trading tiny fractions of a Bitcoin on it.

I was mistaken also, it's not rounded to one decimal place - it's rounded to the nearest 0.05.  So that means that with 0.78 BTC in my account, I'm only actually able to do anything with 0.75 BTC.

MtGox was frustrating like this too - I have some tiny fractions of a US penny and some fractions of a Bitcoin in there that I can likely never do anything with.
newbie
Activity: 39
Merit: 0
How do you deal with stolen funds? If the account of a user gets broken into due to something that is not obviously user error, is there any insurance for these funds?



I second this question.
Pages:
Jump to: