Just to inform you all, we've passed the very stringent Quality and Assurance from bitcoin.org, that's why we're now on there.
Someone asked something along the lines of 'what happens to my bitcoin if BTC.com service is not available?'
If BTC.com is ever unavailable, you are always able to restore your wallet using the BTC.com backup recovery document here: recovery.blocktrail.com (which will continue to work even if our service is down)
Also, we're here to stay.
You offered, so I am asking two questions for now.
1. Who has control over the private keys for the individual users who create wallets on your service?
2. What is your stance on BU vs BTC Core?
These are the most important questions that needs to be answered, before anyone choose what wallet provider they should use.
I see the offer has been taken up! Perfect.
1. The user has full control of their bitcoin. That is something we pride ourselves about. One of our taglines is 'Be your own bank'.
We provide a multi-signature set up in which users are in control of two keys and us only one. It's a 2 out of 3 multi-signature set up. The backup pdf that are you required to save when you first install the wallet contains both your keys (one encrypted with your passwords to prevent theft), which is what you would use to help recover the funds if we ever disappear or if the user has lost his or her password.
2. We are neutral in the debate, and have been since the beginning. We focus on getting bitcoin accepted by the mainstream and in providing an excellent service to our current users.