Simplefx is scam
We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our BitcoinCash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we are forced to cancel all BCH trades placed after the above-mentioned time.
Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.
Wow, that is very shady. It looks like they got overrun by profitable trades during the Bitcoin Cash rally over the past couple days. As a bucket shop, they weren't able to repair their own position and feared that the market would continue rallying. As such, they cancelled all trades and aren't paying out any of the profits people made.
I've suspected for years that SimpleFX is a bucket shop that bets against its traders rather than hedging its traders' positions on the market like a real broker. This further confirms my suspicions.
Stay away from this place!