Hi,
I've got an account in your system.
I can't get any response from your technical support. All operations were blocked on my account, such as input/output and transfers within main and train accounts.
Any operations get the following response: Currency operations not available.
I contacted your technical support team for multiple times:
ticket id: #272944 (April 12, 2018 11:34)
ticket id: #278468 (April 17, 2018 16:23)
ticket id: #284931 (April 27, 2018 15:09)
I wrote on reddit: https://www.reddit.com/r/hitbtc/comments/8fb5vw/i_have_a_problem_with_eos_withdrawal/ On: 27.04.2018
Twitted you: https://twitter.com/hitbtc On: 26.04.2018 (copy is attached)
I wrote on forum: https://forum.bits.media/index.php?/topic/85456-hitbtccom-%D0%B2%D0%BE%D1%80%D1%8B-%D0%B8-%D0%BC%D0%BE%D1%88%D0%B5%D0%BD%D0%BD%D0%B8%D0%BA%D0%B8/&tab=comments#comment-1424678 On: 28.04.2018
And tried to contact your stock exchange representative: https://bitcointalk.org/index.php?topic=378827.new#new On: 04.05.2018
I did't get a single response as of today. The way you ignore any of my requests for such extended period of time, or even the lack of clarity on timeframes needed to resolve my issues looks like pure irresponsibility or fraudulent activity. This makes your stock exchange look very unprofessional!
Topic: Can't withdraw my NEO from hitBTC!!!!!!!!!! is it a scam site? (Read 660 times)
Dear traders, if you need assistance or have questions, please submit a ticket through our support portal. If you've already done that and would like an update on your request, please share your support ticket # here, and we'll get back to you with more information on it.
I am having no success in withdrawing some Bitcoin from my hiTBTC Ref #284734.
Its been 3 days, 2 attempts and no response from Support?
Is this normal?
Does anyone have problems with NEO withdrawals on hitbtc?
i cant move my neo from trading account to main account.....got always same error "Currency operations not available"
A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............
i cant move my neo from trading account to main account.....got always same error "Currency operations not available"
A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............
If you have such a problem, it is likely that the exchange is fraudulent. I heard a lot of negative reviews about hitBTC, many people faced the same troubles - they could not withdraw their savings. At the same time, the exchange administration refuses to answer questions from users. I would, if I were you, switch to a better and more honest exchange.
Does anyone have problems with NEO withdrawals on hitbtc?
i cant move my neo from trading account to main account.....got always same error "Currency operations not available"
A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............
ive never had problems with with hitbtc ,,,, maybe its just a temporary error im sure theyll fix it soon... i cant move my neo from trading account to main account.....got always same error "Currency operations not available"
A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............
Hi! Please help!!!
I have a problem with EOS withdrawal.
Ticket #278468.
Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!
I have a problem with EOS withdrawal.
Ticket #278468.
Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!
hitbtc please help!
Do not write nonsense, I use this exchange for about half a year, and while everything was fine. There are unique coins on it, it's certainly not the scum.
I've been in a few coins and when they are on hitbtc there is always people complaining about withdrawal issues. Can't be a coincidence.
Hitbtc is a shitty exchange i recommend for no.one to use... They lack support, and my very best friend when he sended ethereum, he had to wait 1 month for that ethereum to even show up on his account.... he waited 14 days for support to response plus 15 days for correcting his balance)
Im using hitbtc since i started crypto trading.
I can not say does hitBTC is a scam site.
maybe you have some problems in your account,restriction maybe?
i just transfered my NEO and it is all good.
I can not say does hitBTC is a scam site.
maybe you have some problems in your account,restriction maybe?
i just transfered my NEO and it is all good.
HitBTC is not a scam, they are very helpful and very accommodating support. You only need to wait because they have too many tickets to attend to. I believe it will resolve after they open your ticket.
Hi! Please help!!!
I have a problem with EOS withdrawal.
Ticket #278468.
Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!
I have a problem with EOS withdrawal.
Ticket #278468.
Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!
how many neo are you trying towithdrawal?
this number cant be fractional or less than 1.
then you will experience problems with the withdrawal on any exchange
this number cant be fractional or less than 1.
then you will experience problems with the withdrawal on any exchange
Exchange HitBTC probably has a lot of negative comments, because today this exchange really has strange actions from the technical side, because many simply can not withdraw money at the right time for people. I think that they do it intends.
THANK YOU!
My ticket is closed, NEO on my wallet!
Hitbtc your are great!
My ticket is closed, NEO on my wallet!
Hitbtc your are great!
Dear traders, if you need assistance or have questions, please submit a ticket through our support portal. If you've already done that and would like an update on your request, please share your support ticket # here, and we'll get back to you with more information on it.
Hi!
I have a problem with NEO withdrawal.
Ticket #270249.
Please help!!!
Transaction ID
7526df67-6e27-4642-9f1d-fda87451e64a
Transaction hash
f905cdb7608704ce3f390f2eaba857539263d19a77896e7f1fb9c9f241d8e86c
Transaction date
April 10, 2018
I know.
It is fake TX hash
You are not sync with NEO Blockchain.
So please RETURN my NEO on my wallet!
Dear traders, if you need assistance or have questions, please submit a ticket through our support portal. If you've already done that and would like an update on your request, please share your support ticket # here, and we'll get back to you with more information on it.
January 02, 2018, 09:20:36 PM
I bought a largish amount of Ardor and moved it to my Hitbtc "main" account. Now, I cannot move it to the "trade" side to sell it, nor can I withdraw it. This seems like BS to me. Will I ever see this money again? Any advice?
January 02, 2018, 08:31:51 PM
hit btc not scam, initially i also never like that maybe because server is heavy. but i tried using the Private tab if it was mozilla, and incognito if chrome. then it works I can make a withdrawal.
January 02, 2018, 08:29:34 PM
hitBTC has been plagued by withdrawal problems the past few weeks. Some users have reported taking many days to get their withdrawals. Best to contact the support team.
support doesn't reply back.
As they have been facing so many problems over the past few weeks, their support can take up to 48 hours to reply. Some people have also reported that they only get replies after like 5 days or something.
January 02, 2018, 08:20:10 PM
Does anyone have problems with NEO withdrawals on hitbtc?
i cant move my neo from trading account to main account.....got always same error "Currency operations not available"
A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............
In some cases, when the exchange between the exchange is too large, they will close the credit and reflect the token, preventing you from taking out all tokens. i cant move my neo from trading account to main account.....got always same error "Currency operations not available"
A lot of people have the same problem. Support doesn't reply. hitBTC is the worst exchange ever............
Jump to: