~snip~
This is a freebie. What did you expect? Why should everyone get these tokens? Not so. Those who didn't have time are late. This happened to me the other day. It's a shame, of course, but I'm not worried about it. There will still be time to get something really useful and pleasant without harming yourself and your wallet.
To be honest, I don’t believe in all these bonuses. The casino sets too difficult conditions for receiving them or are completely impossible for many.
Aren't all promotional codes given via email messages and of course the messages are given directly via the official email from the gambling site used.
However, looking at the various bonuses given by gambling sites, it seems that the amount you can get is also based on how many wagers each account has, the bigger the wager, the more bonuses you can claim.
From the problem he faced regarding failing to get number of tokens from the Christmas bonus and after verification it turned out that the code had not failed, like several other bonus codes where there was certain period of time and might have expired.
But if just few days ago it seemed impossible that the bonus code that would be used to make claim was lost, perhaps asking the gambling site support team could be good step to get clarity.
I have also been in the crypto gambling industry for quite long time but it is rare to even count how many times I have claimed the bonuses given by each site I use.
This is not done because I don't believe in the benefits of bonuses, but it depends on how many bonuses you can get, if it is only small amount then I prefer to leave the bonus.