Topic: Casino features you like and Don't like but you don't mind (Read 781 times)

I totally get the frustration you're feeling. It's a pain to switch screens, especially when the stream stops working, right? What you say about casinos broadcasting live football games from the big leagues is revolutionary. Because of this, betting goes more smoothly and is more fun. Imagine not having to worry about the game freezing and you losing important parts that could change your bet. Isn't that the dream?

I agree with you about the chat support now. Things would be so much easier and faster if there was a wider chat for support. It's all about getting the help you need when you need it. Also, the idea of having phone support in more than one language? That's great. People feel heard and important when they do this. These changes need to be made by casinos right now. Our goal is to improve the betting experience and make it run as smoothly as possible. Hope they follow these suggestions soon

The casino was most famous in the offline mode during the Covid,because we are being socialised.Many people use to play the gambling in the offline mode,in some countries the online gambling also made a huge root during the Covid.Because the gambler not able to do the gambling in the offline mode because of the pandemic.The online gambling had big root because of the pandemic time,even the raise of the crypto gambling made the huge change in the gambling industry.So the crypto based gambling also cause for the rise in cryptocurrency price during pandemic.The demand of the cryptocurrency was huge in the pandemic and the price of many coin raised huge during the pandemic time.

Hopefully, minors will have difficulty or even be unable to carry out verification at the casino, which can prevent them from carrying out KYC. But after all, children can pass this KYC stage because they can think about how to get a solution. Additionally, kids can get a casino that will not ask or ask them to do KYC and they can continue using their account without worrying about anything.

Children may know better how to deal with KYC, especially if they are used to solving problems without needing to ask adults. Children can now use technology well without guidance or learning from their parents or other adults.

Before maybe but I believe verification has gotten stricter now. Now it requires you for a selfie, so I'm sure kids won't pass it. New technologies are always being reported and many adults now use a social media. They can also see it there. They are fully aware of what is happening around the world but it will still boil down if how they secure their belongings because many parents are failing when it comes to this.

Even without a KYC, there might still be a way to prove ownership and recover the account. KYC is only an added risk because our KYC can also get stolen once a hacking occurs. Some that do a KYC can commit an abuse, and then a casino can commit it as well.

In my opinion, I would like to see live games from the Premier League, Serie A, Portuguese League, European Champions League and European League in casinos, this would greatly improve the way of placing live bets. because it is very difficult to watch the games in another place while at the same time you have to bet on the game, sometimes in the place where I am watching the game freezes and I don't know what happened in the minutes it was stopped and when I see how things are at the casino I see the odds have increased or reduced. But if all casinos were able to broadcast live games from the main football leagues, just like they do with NBA and Bundesliga games, then it would be much more practical to place bets live

It gets to be very irritating and uncomfortable to watch the games in other places and they are freezing, for the most recent example of this, yesterday I wanted to bet on Milan when they were playing against Cagliari, while I was watching the game in another place, the game stopped and then I see that Cagliari had already scored 1 goal and so I watched a few more minutes to see what Milan's reaction would be in the face of that bad situation, but the game stopped and this time it was held for a long time and to my surprise Milan scored a goal after It was no longer stopping and this really irritated me to the point that I gave up betting on Milan

Another thing that I think would be very useful would be that casinos should have a wider chat for support, something like while people are talking and someone says that there is a problem at the casino, then the moderator would ask him to send a PM to the moderator explaining every problem, this would also make the email, chat and chat room support guys assist people faster. I always say that the day casinos have a phone number in support and in many languages, then many people would feel more comfortable calling

i believe in most casinos, they are more active in chat support nowadays. so for me, to actually call their support center is not a thing anymore. you can already get fast answer via their chat features.
based from my experience like in stake, they can easily address your issues as well using their live support within their site. you can also upload the snapshots of your issues as well.

The reasons are;

- Good variety of games offered
- I do have the chance on editing their withdrawal fee
- Good and active support
- Tons of promotions and bonuses
- Site design
- Overall ambiance even if we do speak about online casinos

Each person does have their own preference because not all would be sharing up with the same sentiment basing up on what things they are currently involved with.
Some may like on what you like but some wouldn't and this is where we could really be able to see that choices would really differ on each other.
Speaking about lapses or those con's then i dont mind much as long i do able to play and having that smooth experience then this what matter the most.
I might be testing up some new sites if it do looks catchy but staying up right away is unlikely, there would be still lots of factors and considerations which
needs to be checked out first.

That is a risk that will always exist as many parents are not really that knowledgeable about the current technology and they have been left behind by far by it, and as such a smart kid can use the information of their parents to create accounts in any casino they may want and gamble that way, and this is especially true if we are talking about cryptocurrencies, because when it comes to fiat then at least the parents could catch the kid by reading their bank statement, something not possible when a kid is using their own money which they have stored on their bitcoin wallet.

Underage players can indeed use their parents' IDs to verify their accounts. That's why parents need to be able to keep up with what's happening with technology so they can check the site if their children later borrow their parents' ID for verification. Parents can also know what their children are doing so they can understand that the site is not for children.

Yes, by doing KYC, we can prove ownership of our account when it is hacked or there is an activity we did not do. The casino will know that we never do that so the casino will not take action such as freezing our account for further investigation.

 
Honestly, when COVID hit, there were too many fiat casinos I've tried. The one that stands out the most is the one with percentage cashback. It's not a crypto casino but a fiat casino with unique games that make me play the ones I like in malls. I don't know if it was the cashback or the fish game, but I played for almost a few months before it became a scam. It's no longer paying the withdrawal, but I play until it's not working.

The only feature I don't like is there is too much bonus in deposit. As a gambler, I know if the casino will become a scam when there are too many rewards in deposit.

One of the features that always kept me in the same casino is the instant deposit. Only a few crypto casinos have them because most casinos prefer not to increase the risk on their side for the convenience of their players. Another feature is the freedom to choose from different crypto when withdrawing your balance from their casino. You rarely find a casino that does this and it eliminates the extra step of converting your coins to an exchange in case you have to.

The feature that bothered me a bit was the 24-hour security lock after changing your password. I still remember my funds getting stuck because of that feature, but that didn't stop me, as it's only for a day anyway.

I don't particularly "like" or "hate casino features, but what I do have are features that I want to see more casinos doing. First off is superb customer service. As of the moment no casino's got an active customer service center where users can call and reach them without the delay or hardship that comes with it nowadays. A call hotline, text center, and something along those lines will actually be a nice pace of change they can take.

Another will be better ways to secure a customer's account. I don't mind KYC, and in my opinion, while it's not the best way to secure your account out there, it's not the worst either. However, at some point casinos must realize that there are ways to secure a customer's account without jeopardizing their identity. So a better security measure than the common KYC must be available for the taking out there.

Most casino now require you to complete KYC so it's better you complete them when you register so you don't get excluded from using the casino as others that have completed their KYC are using the casino. Without KYC you can't withdraw on some casino and it's very frustrating but that's the requirements now. This is why we can make use of casino that don't demand we complete KYC before we can withdraw small amount from their casino.

A casino feature I love and I look for them in any casino I want to use is the cryptocurency deposit options. If any casino I want to use don't have an option to deposit and without with Bitcoin or other cryptocurency I avoid the casino because I don't like using fiats when I gamble.

Yes, I'm sure that every gambler has a favorite gambling site and they play there more often than other casinos. Some of the things that make me feel at home at my favorite online casino are:
1. Convenience
2. Great customer service
3. Never have deposit and withdrawal problems
4. Promotions they offer
5. Have a complete game

I always prioritize the 5 things above to find out how good their service is. If any of these 5 things are not good then I will never bavk to that gambling site.

I don't like the transfer fee or withdrawal fee but then I need to get used to it, I am dealing transactions in crypto so I need to used to it that in every sell or buy I need to pay fee, one more thing I don't like is that KYC is implemented though I understand the reason why but I am always doubtful to it that my identity might be stolen but I don't have a choice I need to abide to it.

For me being at a physical casino versus and online casino I see them as two entirely different things. The main reason I stopped going to in person casinos was because they allowed for smoking and I can't stand cigarette smoke (weed smoke, no problem).  So I simply like the fact that I don't have to smell that and be around gross dirty people (which is what you often find at in person casinos..if I'm being honest).

It's not a feature but a factor.

When I read OP my mind drifted towards KYC as an immediate red flag. If I'm playing on crypto casinos I prefer to play live table games. Evolution's a live table game provider and IMO they're the best -- they have the best interface and I don't really have to worry about fairness or reliability.

But nearly every casino that has Evolution's tables has KYC, so it becomes difficult to play on.

Since long time i am related to online gambling especially in 2018 i have played a lot of gambling. In fact it is possible to become a regular at the casino when you keep winning. However there is no need to find new sites to gamble on every day just stick to one or two of your favorite sites but for some reason, if the preferred features are good then everyone will accept them. Especially the kyc problem withdrawal money with deposit if everything is done on time and fast it is definitely better.

This not entirely true since underage player can always use ID of their parents to verify their account. I’ve done this before on exchange when I’m still underage and doesn’t have valid ID to verify my account. Some parents doesn’t care about KYC since they don’t know much online technology.

The only benefits of KYC for me is the ability to recover my account when it’s hacked since I can prove ownership using my ID that I use to verify my account.

You are right, I am not comfortable with some of the new casinos that I have known and played there, in general the casinos are good and fair, but still my favorite casinos are more comfortable to use, Of course it's not apart of the features that make me feel at home like you said.
An example that makes me comfortable.
1. Withdrawal and deposit features.
2. Daily Betting Money Back
3. Weekly Cash Back
4. The login process is not too complicated, Username, Email, 2FA are complete.

And many others, the point is that it is easy for me to do everything.
Likewise with several games with the betting feature, this is also a basic reference for me being comfortable at my favorite casino.