I have sent a message using the first link. It seemed almost like that link was just for submitting a feature request, but I did receive email confirmation they got that message.
I will next try contacting the user CEX here on bitcointalk.
Thanks for your help.
Topic: CEX.IO Transaction Fraud (Read 149 times)
Here's the direct link: https://support.cex.io/hc/en-us/requests/new
It seems to be fine in my end, so if you still find the link broken, try contacting @CEX account here or just try posting in their main thread : https://bitcointalksearch.org/topic/cexio-bitcoin-exchange-buy-bitcoins-with-cards-in-ios-android-app-318010 .
Not sure if this email of theirs is for support but just in case : [email protected]
It seems to be fine in my end, so if you still find the link broken, try contacting @CEX account here or just try posting in their main thread : https://bitcointalksearch.org/topic/cexio-bitcoin-exchange-buy-bitcoins-with-cards-in-ios-android-app-318010 .
Not sure if this email of theirs is for support but just in case : [email protected]
My account was never credited for Buy Order #5096646630
This trade I made earlier today on the cex.io trading platform was not credited to my account. The USD amount was subtracted, but the ETH was not credited to my account.
I tried clicking the help link in the lower left corner of thier page, but it just turns into a broken zendesk link.
Does anyone know how to contact cex.io support to report this?
This trade I made earlier today on the cex.io trading platform was not credited to my account. The USD amount was subtracted, but the ETH was not credited to my account.
I tried clicking the help link in the lower left corner of thier page, but it just turns into a broken zendesk link.
Does anyone know how to contact cex.io support to report this?
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