Changelly Delaying my Coins for KYC | Bitcointalksearch.org

gentlemand

legendary

Activity: 2590

Merit: 3008

Welt Am Draht

Quote from: BitMaxz on April 04, 2019, 07:06:17 PM

Are you sure that you are dealing with the correct changelly website? Because I heard that there is a Fake KYC or AML about changelly if it's orig website or not they are asking for KYC and even they send documents their coins are gone according to some complaints like the link below.

I'm confident the real Changelly are more than happy to rape you with the KYC excuse. They openly stated that they have awarded themselves the right to keep your money if they decide you've failed the KYC tombola.

https://www.reddit.com/r/Monero/comments/9cqmm2/do_not_use_changelly_they_steal_monero/e5fy0v3/

Since they have control of the money you have no say in how it's going to pan out. I would demand the return of the coins and exchange elsewhere. Since that doesn't make them money I doubt it's going to happen.

I would make noise on Reddit and Twitter.

magneto

hero member

Activity: 1666

Merit: 753

Quote from: DigitalB on April 04, 2019, 05:34:44 PM

Hey Guys

I need your help and opinion here

I've made an exchange through Cahngelly Float (Dynamic), and they are holding my coins for KYC

What are my options here?

And giving the fact that I choose Changelly Float (No Fixed Rate), and the process may take some time, will my transaction get affected because of the rise of bitcoin price, in another word wil I get less coins?!

I have seen previous cases that were exactly like yours. IIRC the guy who sent the funds to Changelly ended up getting a lower rate on his exchange than when he sent the funds.

I'd suggest asking them why KYC is needed, and also if sending back the funds to the sending address is an option instead of going through verification. Especially for larger amounts, it is possible that Changelly is selectively scamming users given their previous reputation through using KYC as an excuse to hold onto funds for longer.

If that's not an option, unfortunately all you can do is probably negotiate with support whether or not a price lock-in can be done. But if they don't agree to that, then you're pretty much stuck with having to accept whatever rates you get when the verification passes. It's a reason why I don't like Changelly.

BitMaxz

legendary

Activity: 3248

Merit: 2971

Block halving is coming.

Are you sure that you are dealing with the correct changelly website? Because I heard that there is a Fake KYC or AML about changelly if it's orig website or not they are asking for KYC and even they send documents their coins are gone according to some complaints like the link below.

- Changelly - FAKE KYC/AML
- CHANGELLY - Illegal exchanger from RUSSIA with FAKE team

Same on shapeshift that they are now asking for KYC verification look at this post Shapeshift requires KYC

Why not try to verify your KYC if your coins is big amount you must do this to recover them.

fixedfloat

copper member

Activity: 279

Merit: 13

This is quite possible. We have seen several posts on the forum with similar topics.

For the future, better use FixedFloat.com, we can always carry out your transaction quickly and at the best rate.

Best regards,
FixedFloat.com team.
Think big. Exchange wisely.

DigitalB

newbie

Activity: 1

Merit: 0

Hey Guys

I need your help and opinion here

I've made an exchange through Cahngelly Float (Dynamic), and they are holding my coins for KYC

What are my options here?

And giving the fact that I choose Changelly Float (No Fixed Rate), and the process may take some time, will my transaction get affected because of the rise of bitcoin price, in another word wil I get less coins?!

Topic: Changelly Delaying my Coins for KYC (Read 132 times)