[b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]
In case you haven't send a PM (with above information) to their representative on this forum, I suggest doing so or simply post on their thread. Personally I've used them once last year and didn't had an issue although there's been few reported errors from their side (in which they solved quickly).
ANN thread: https://bitcointalksearch.org/topic/changellycom-instant-exchange-visamastercard-accepted-1435275
Their representative: https://bitcointalksearch.org/user/changelly-823207