Author

Topic: Chipmixer, missing funds? (Read 327 times)

sr. member
Activity: 1064
Merit: 382
Hurrah for Karamazov!
September 18, 2018, 03:19:17 PM
#12
It was resolved the very next day.Locking this topic.
sr. member
Activity: 456
Merit: 956
https://bitcointalk.org/index.php?topic=1935098
September 18, 2018, 05:17:10 AM
#11
Your case is very sad, It was not like this.I thing you need to wait some time . then you complain to chipmixer.
Hopefully your problem will be resolved before your complain.
Issue has been resolved
newbie
Activity: 308
Merit: 0
September 18, 2018, 05:06:44 AM
#10
Your case is very sad, It was not like this.I thing you need to wait some time . then you complain to chipmixer.
Hopefully your problem will be resolved before your complain.
sr. member
Activity: 456
Merit: 956
https://bitcointalk.org/index.php?topic=1935098
September 13, 2018, 04:38:03 AM
#9
PM Chipmixer (https://bitcointalksearch.org/user/chipmixer-1003345) about your concerns.
Please use [email protected] email support instead of forum PM. It is easier to keep track of support requests and email is checked more frequently due to forum captcha.

Issue has been resolved and chips have been refilled - https://bitcointalksearch.org/topic/m.45269764
hero member
Activity: 1330
Merit: 569
September 06, 2018, 12:40:36 PM
#8
I want to believe this matter has been resolved because I won't keep quiet should my funds not get completed after a transaction such as this especially from a service provider that have proven they can be trusted over time.
@Op, you will do more good by coming to update the thread on progress made so far and also to clear the doubt of people coming to read the thread for the first time and made conclusion on the kind of service @Chipmixer is providing to the market.

For future purpose, before creating a thread on a service, the best thing is to first search for the announcement thread of the service because that is where response can be gotten fast.
legendary
Activity: 1372
Merit: 1005
September 04, 2018, 03:35:01 PM
#7
I deposited 0.04 BTC in chipmixer and received only two chips worth 0.016 each.
The deposited amount was 0.04( excluding fees).
Shouldn't I get one more chip worth 0.008 BTC?

You may send the message to the Chipmixer's account on this forum as bl4nkcode shared the contact information in the above message.

Or

You may write the email to the team to get the help with this email address buddy: [email protected]

Next to that you may use this site link to go with the answers about the Chipmixer team.
https://chipmixer.com/about
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
September 04, 2018, 01:45:11 PM
#6
Getting the voucher ensures your session won't expire (vouchers can be stored long-term). But since you have a week and can extend your session, you can just keep it open.
legendary
Activity: 2758
Merit: 6830
September 04, 2018, 10:14:08 AM
#5
Yup, I have an active session.So withdrawing as voucher will solve the problem? Even if the 8mbtc chip is missing?
Temporarily. When ChipMixer fixes the issue (very soon), you will be able to use the voucher to redeem your 8 mBTC chip.

Or should I just wait and log into my session after some time?
I assume getting the voucher would be a better option. But this should work too.
sr. member
Activity: 1064
Merit: 382
Hurrah for Karamazov!
September 04, 2018, 10:13:00 AM
#4
This was their response:

Hello

There are some issues with our service (sweeping and low chips) and they will be resolved in next 24 hours.

If you have an active session:
Please extend your session or use "withdraw as voucher option".

If you do not have an active session:
Please delay use of our service for 24 hours (or try our competition).

Did you get a voucher code for the remaining 0.008BTC? My guess is that they ran out of 8 mBTC chips. Does your session still exist?

Yup, I have an active session.So withdrawing as voucher will solve the problem? Even if the 8mbtc chip is missing?
Or should I just wait and log into my session after some time?
legendary
Activity: 2772
Merit: 3284
September 04, 2018, 10:08:41 AM
#3
This was their response:

Hello

There are some issues with our service (sweeping and low chips) and they will be resolved in next 24 hours.

If you have an active session:
Please extend your session or use "withdraw as voucher option".

If you do not have an active session:
Please delay use of our service for 24 hours (or try our competition).

Did you get a voucher code for the remaining 0.008BTC? My guess is that they ran out of 8 mBTC chips. Does your session still exist?
copper member
Activity: 2142
Merit: 1305
Limited in number. Limitless in potential.
September 04, 2018, 10:04:25 AM
#2
For your concerns about chipmixer, much better if you post your complain on their ann thread here https://bitcointalksearch.org/topic/ann-chipmixercom-bitcoin-mixer-bitcoin-tumbler-mixing-reinvented-1935098
And PM Chipmixer (https://bitcointalksearch.org/user/chipmixer-1003345) about your concerns.

It will be resolved soon since I see no reason that they will ruin their reputation for just 0.04 BTC.
sr. member
Activity: 1064
Merit: 382
Hurrah for Karamazov!
September 04, 2018, 09:54:51 AM
#1
I deposited 0.04 BTC in chipmixer and received only two chips worth 0.016 each.
The deposited amount was 0.04( excluding fees).
Shouldn't I get one more chip worth 0.008 BTC?
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