Topic: [CLOSE R2] The Change Ltd Review campaign| Earn up to $95 (Read 950 times)

No more submission for this review campaign. I will post an update soon. Thank you all for joining.

---

Update:
Payment for Review 2 sent with Review 1.
Please check your bitcoin wallet. Spreadsheet

There were some Honorary payment to appreciate the efforts. Some of the reviews were not worthy to pay at all because there were no efforts given in tasks.

Reviewers data:

The UI am seeing here is not anything I haven't seen from existing exchange's, not that am saying it's bad, it's basic as it is and still works.

Something nice to talk about is how easy is it to choose tokens especially those that exist on other blockchains that an innovative touch , Then I found it difficult to signup because only sign-in button was visible and if I compare with other signup services, they all have both login and sign-up buttons bundled together.

On twitter I see updates of exchange  services available through your bot, yet there is no notice of how to approach or use this on the telegram channel or website and as a business you want to be providing the service and not responding to endless inquiries concerning this. I suggest a FAQ addition on how to use the bot.

Furthermore, if the exchange is going to implement KYC/AML policies, it must as well introduce fiat exchanges  immediately like some of its competitors running similar businesses. As it is, this is a all round crypto exchange and see no reason AML should be a big deal when crypto is anonymous as the masses believe. Unless they say they don't work with coins like anonymous coins like XMR which I could not find on the menu because of this AML policies, will need to see if the competition support coins like XMR.

Bonus point, complimentary features such as a mobile app will be a nice addition for thechange to tap into an already existing potential pool of clients from android users and apple users if made available on both stores, something like a website based app should  be easy to do and will get thechange spreading its wings in no time.

BTC Address: bc1qz4azafp8f3d7q5zf36f953hl58jsral0hqxdlu
Last three characters: hT3
Completed task on X and telegram

Login into the site of THE CHANGE LTD is always fast without any interruptions, going through the site every page is well developed and it does not take time to find yourself on other page when clicked.  After I went through the site to assess the quality of the site, I went ahead in creating an account to enable me to have more access to the site which I can make use of the telegram bot to run my transaction which I can change to my prefer coin.

I was asked for my email address and a prefer password to create an account and everything was done with maximum ease. While creating the account something came into mind to check if I can be a to recover password easily just incase if I forget my password but clicking on forgot password I was finding it difficult on how to recover password, which I was supposed to be asked for my email address to get a code for recovering password or to reset.

While creating my account I was expecting to recieve a verification code from my email but I didn't, I think the verification code will be good for the service to enable users to use a valid email address for registration for security reasons to verify authenticity.

Transaction

Transaction was successful and very fast, after sending 30 usdt from my wallet instantly it was changed to my prefer coin back to my wallet. One of the thing I so much fancy about this service is that it is fast, right from the site to the bot use in performing the change of coins.

Optional tasks done on X and Telegram
Last three characters of the orders: GJi
Btc address: bc1q7u2s70q86tzc5p3yj5ys5585nrpwzdvzelm9y8

Home Page: First the “Commissions, FAQ, Telegram bot, Contacts should be removed from the top of the home page and placed on the bottom of the home page.
These can be substituted instead: MARKET, TRADE, and MORE.  
Market: This will include the asset’s current price, market cap, 24 hrs volume, 24 hrs change, and the last 7 days. Hint: Just like coinmarketcap
Trade: This has all the pairs available for the user to trade on. E.g BTC/USDC or ETH/USDT
More: This will include the LEARN, CONTACTS, Support, etc.

Secondly, There’s no need to have a change in language cause Chrome browsers can have you switch to your main language.
Thirdly, You can have sign in and log in. Sometimes this makes it easier for users to interact with the product. Example below






The “Cryptocurrency exchange instant and safe” Can be removed by just replacing them with popular assets and their market price as stated above.
Telegram, Discord, Forum, Twitter, etc logo with a hyperlink added to it can be on the bottom of the home page. This gives the user easy access to official announcements/activities.

The transaction speed was amazing and I would say without any sentiment that you guys did great on this as it took less than  the expected time for the fund to reflect

The customer support was expected to respond immediately but the reverse was the case and over the time I’ve been in the forum, I’ve noticed that, having a good customer support service is also one paramount factor to consider in every business and as such, you should consider working on your customer support service.


BTC Address: bc1qlqlvku07tpcwafj3adgr3wepvjnmzv3922h0gp
Last three characters: mFW
Completed task on X and telegram

~ The user interface is simple and I am seeing different options using the site. From statistics to using the telegram bot.
Opinion I will like to know what "Sart your own project" actually mean and what I should be expect from the next update on the platform.


~ The support was helpful in linking my account with the Telegram bot was makes it easier for me to make transaction.
This was my first contact with the support and the response was absolutely amazing.

Opinion: Support was fast to respond initially when I complained about how to use the bot successfully.



~ It took me sometime to understand the bot before I decided to make any transaction. I was able to scrutinize every process so the transaction will be smooth.

Opinion : The duration it takes for the fund to reflect on the bot server was not up to 4 minutes which gave me confidence that I was going to complete the whole transaction within few minutes.  


~ I got a screenshot of the transaction hash both the input and output of the two transactions immediately from the bot claiming that the fund has been sent to me. I was very happy to have completed the transaction while waiting for the fund in my wallet.

Opinion : I will like to inform the team that my fund has not reflected on my wallet. I will be glad if this will be fixed as soon as possible. I am very patient and I know this will be fixed.

~ I had conversation with the support and still haven't gotten any reply till now.



Last 3 character: 8nr
BTC address: bc1q0p9lmqecclhazkl9rnt7qmeggafmpgca6gg6hu

Optional tasks completed on X and Telegram ²

Good afternoon, we sent the money to the manager before they even started!

The Change Ltd website was quite easy to use and I have noticed something that needed to be adjusted as soon as possible. At first logging to the website was in the Russian language and I had to change the language to English to understand the content.


Email confirmation
I was prompted to create an account in the website before I coukd make use of the bot which I did.
After registration I was expecting to get an email of my registration fromThe Change Ltd but was surprised of not receiving any email or whatsoever. I checked my spam but nothing was there. If there is no need for email confirmation then there should be no need for creating an account. Maybe this can be added in the future update which will be fantastic.


Availability of coins
After synchronizing my account on the website with the bot, executing transaction was available.
The Change Ltd has so many coins to select from on different blockchain. Selecting the cryptocurrency that I want to swap was easy to maneuver from one page two another.



Transaction The swapping of coins using The Change Ltd is one of the fastest I have ever seen. Receiving the coin to my wallet was within minutes and everything was done. The transaction was smooth without any issues. I will always recommend this service to people that need it.

Optional tasks completed on X and Telegram ²

Order last three character: H0C
BTC address: bc1qp50yta0qys60xcvd4phm3welcdekypm4rcmlxx

I want to ask the payment of the previous review campaign, when is the payment? because today is Thursday

Good afternoon, thank you for your review, but you did not do it carefully, in our topics it says that now there is a promotion and the commission for the exchange of 0%, and also when you chose to exchange bitcoin to Solana, below in red letters it says that you entered an amount less than the minimum! 

I do not really understand why you made the print of the Commissions page so faint. It creates the impression that you’re trying to make the user miss some points. I think it should be more legible. I notice that this also applies to the responses to the FAQs and the Service Rule pages. I understand the concept of tiny print, but it would be nice if the team made them easier on the eyes.



For the Telegram Bot menu, it would be a good idea to introduce the Change Bot to users first, telling them that they could use the on-Telegram bot if they’re more comfortable with that instead of redirecting every click on the menu to the bot page in Telegram. The user would like to be assured that they’re not on a phishing link if the exchange team introduces the bot properly.


Rule 5.1 states, “Please be aware that by sending funds of unclear origin you assume all the risks involved, including the possibility of loss of such funds.”

I think the wordings are wrong. It is obviously referring to tainted coins or funds linked to illicit activities such as money laundering, terrorism financing, and other proceeds of crime. It is rather vague to assert you could seize all funds if you do not know their origin. This rule should be made clearer.


Under the AML Policy, the website states, “The provided [sic], by the user, documentation is securely stored according to the provisions of the applicable data protection laws and for so long as required by law. For more details regarding the personal data protection protocols, please refer to our Privacy Policy.”

I believe that they wanted to write “The information provided...” or “The data provided.”

In the next paragraph, you should change "uses" to "using"


On the homepage, the images illustrating how it works are shown in Russian even while using the English language option. Since I do not understand Russian, it just doesn’t help me understand how the exchange works. The various language options should have relevant images dedicated to them.


I tried to change BTC to USDT (BEP20) and USDT (Solana) and received error responses. If the exchange service isn't available for these blockchains, there is no need to add them to the drop-down option.


While creating the order, your exchange fee stated 0% contrary to your sttement on the Commission page. I think there's a mixup there.


Order last three character: tMf
BTC address: bc1qkauefvxw5ta3vkqtdn7af7xsjy5ahtwkhgjpyj

Made a swap of 0.007 $BTC to native $OP, compared rates with SwapSpace which is instant exchanges aggregator and result was ChangeLTD rates were better, so very good job on that.

Now, below is everything I gathered from this exchange.

Feedback:

1) I closed tab by mistake when transaction was still pending, and there was no direct way to get back to that particular order. Had to create fake order, and then change hyperlink with previous transaction's order ID to check status.

Solution: If you'd allow user to input order ID somewhere on website to check order status, it'd be great. For example, this is how you can track your swap transactions on SwapSpace: https://talkimg.com/image/Bksvg

2) Tried website live chat and telegram support, there is no quick response. I have used other instant exchanges like— StealthEx, SimpleSwap and they have quick support, you might want to improve on this.

Bugs:

1) The rates shown on website homepage are incorrect/are not being updated. Do note that swap rates are closer to actual market rates, it's just problem with your homepage banners.

It should be obvious, but anyway here is image showing discrepancy in prices (screenshots taken at the same time): https://talkimg.com/image/Bv5bH

2) After creating an order, the banner that shows down the page for telegram support, it redirects to ChangeLTD website instead of telegram: https://talkimg.com/image/BvYKo

Also, way it looks like, "Go to Telegram" is supposed to be clickable but it's not.

3) When using telegram bot, and upon being asked to login on website to authorize, user is directed to russian version of website. I understand it's easy to switch to English, but default redirection should be to English version of website IMO.

Questions:

1) User is allowed to exchange without account on website, why not same for telegram bot?

Typos:

1) Real minor stuff but posting it anyway. Upon creating an order, there are two full stops instead of one in 'important information section. https://talkimg.com/image/BvlsD

---

Order ID's last 3 Digits: Nx8
Bech32 BTC Address: bc1qq9z7w4963jyaljtv4rdcrr3mvaaankjurn5z7m

---

Optional tasks done with following handles:

Twitter handle: WhoAmIOffended (https://x.com/WhoamIOffended/status/1834071331169509376)
Telegram handle: @LibertBrown

---

Edit: Added the retweeted pinned tweet link.

I will soon end this round. Please submit your review by today.

cheers,

Good afternoon, we will add 2FA soon, you are directed to the site as on the site in vlakdka telegram bot you must click the synchronise button for the bot to start performing its functions 

Here's my review

1.) The platform doesn't take too long to load and it is quite easy to navigate. For exchanging crypto, you can even exchange crypto without logging in. There are lots of cryptocurrencies that you can choose to exchange. I noticed that the telegram link to support chat is displayed at the bottom which Is good as I don't want it to be displayed in the middle or even at the top. It would be better if the field for wallet address (receiving address) should be visible right away instead of having to press the exchange button.


Receiving Address Field Not Visible Yet

---

Receiving Address Field Now Visible After Pressing Exchange Button


2.) Creating an account is very easy although it lacks security measures like email verification and 2FA. For 2FA part, it should depends on the user if he/she decided to enable the 2FA or not. When I tried to log in I didn't even notice that the log in form already displayed. The only thing that let me know is the url that has now /login at the end.


3.) When you use the bot, you will be redirected to the website and I don't even know what's the purpose of the bot if you press it from the site. It goes like this, website (English) - telegram app - website again (No longer English). The default language should be in English.




BTC Address: bc1qd5wplqjzd49wvfwar89ast4ea8359klp4nvwdz

  Telegram Bot update

⚙️ Update to include:

▪️ Coin search additions.
▪️ Fixes many issues when creating an order.
▪️ Redesigning all pictures and fixing texts.
▪️ Added instructions.

© Sincerely The Change team.

One of the mandatory step is to give the last three character of the order you have created while doing the review, this helps us to check that there was a successful transaction from you. Please do not miss it.

Cheers,

Here’s my review and a few thoughts


1. There’s too much words and not enough clarification that this is a telegram bot. My suggestion would be to just use the word ‘Telegram’ rather than just its logo so that it’s clear and unmistakable. Because it can be easily ignored and the only mention of telegram is at the bottom. Also just remove ‘with functionality’. Everyone expects the bot to have function obviously. You are taking up too much space instead of just trying to explain what the bot does in as little words as possible.


2. Upon launching the bot, it just directs me back to the website which is not even in english to begin with. It’s confusing and kind of defeats the purpose of having a telegram bot if you are just going to send back a link to your website.

3. Upon registration, there’s no requirement for a verification when using email. Which I think can be a really great security risk later on. People can just start using anyone’s or fake email accounts since there’s no need for verification from your side. This will also allow for more spams in your project so I suggest you incorporate verification upon registration.

I hope this review helps in any way. Also did some of the optional tasks:





Address: bc1qy9v4r8duwx0sgfcthjs9ya94phzrqvzeumxp5p
Last 3 characters of order placed:o0P

First of all I will start my review from the good impacts the team has made on The change Ltd.

The development change Ltd has done on there platform is an interesting one considering how cryptocurrency space is evolving, however one of the things that interest me the most on the platform is there numerous coins they have on the change Ltd, which means that all there users will have the option to choose the best coin they feel is good for them to change.

another interesting factor is there users interface, they made it very easy for someone to navigate round the platform to identify or locate what they want to access because everything is very visible and also the fact that they have chart bot on the platform is also something commendable instead of going through other means of communication, the bot is there to feel you in all the question you desire.

However while I was on the change Ltd platform i discovered things that needs to be amend or enhance.

1. I noticed that the minimum exchange for BTC is 0.00056, if we convert it with the current price of Bitcoin it should be within $30.86272, so perhaps I would recommend it to be reduced at least $25 worth of Bitcoin to enable those users who has lesser amounts to be able to make use of the platform and besides there are serious competition among all the changes so in other to be one step ahead of most other platforms is by making things very affordable for users in other to get the kind audience you need.


2. in every platform one of the most important thing users normally put in consideration is there privacy, so actually the change Ltd needs to work harder to enhance there security system more because even when I started my registration on the change Ltd till I finished they did not even send me any email for activation or verification but instead I was automatically login, which in other words could be very easy for unauthorized access, so I would recommend that a more proper security measures should be put in place such as 2FA authentication because it has more developed measure of security that will prevent unauthorized users from accessing any users accounts and also there should be email verification code on every login by the users to ascertain if he or she is actually the one who is attempting to login.

3. kyc is also what observed that was not enabled on the platform, though I don't know if you have a plan in adding it but it will be very nice if being added because as a platform there is always the need to know your customers.


One of the most interesting thing I also like about The Change is there deposit method because after I finished trying out most of there features I decided to make a deposit of $30 and the transaction was very fast before two minutes the deposit has already arrived on my Change account, so I must say that they have really tried in making sure every transaction went smoothly.

I have also completed the Optional tasks.


Last 3 words of Transaction Order ID- quj
BTC address- bc1q6ks6mlu2fdzz4cye7q9z22ay9vy69hd24eh3nv

In the first image, the user interface is not really clear and concised I think the site owners should work on it  so that anyone that stumbles on the site should be able to maneuver their way without any hitch, going through clicks on the site, there are some necessary clicks that needs to be there that aren't, like where to make transactions, transactions history to know if a transaction is successful.
Then in the second image, the telegram bot taking me back to website is actually a bad one. As I should be able to access my account from either telegram or Website, since we know that telegram is one social media app that's is used by almost every human because of the trend of airdrop, so many people don't find it easy with site user interface and they may prefer to make use of the telegram bot and once they notice that the site interface and the telegram bot aren't easy to access, it may lead to discouragement and they may give up on it because of the aforementioned reasons.

BTC Address: bc1q48t27te44c45tyu0c6yepp4gj0uw6862t9f3e6

Last three digit of the (Transaction ID)- U1y