Just tried it with the faucet and here are my experience and opinion:
1. I cant see my balance while on the game, did I miss something?
2. Number of the online users and jackpot is not visible, is it not yet available or it is due to the font color which is the same as the background color?
3. Chatbox seems OK, except the one pointed by above user which the "rules" is not working.
4. Missing features : Autobet, 2FA, FAQ.
5. Good to see that there is no withdrawal fee but the main question is, will you process withdrawals in a batch to minimize fee? If you do instant withdrawal for each, how about the fee you'll use? Will you use recommended fee to make sure that the withdrawal will be confirmed as fast as possible?.
6. Live support is offline, I guess it is better to have simple live support without having a new tab, without filling some information if players are login already.
7. There is no ways to link our account to email address in case users lose their password, am I missing it?
1. If on desktop, the balance is in the top right corner. If on mobile, you will have to click the top right corner dropdown to see your balance.
2. It's not visible because currently the site is still is testing stage. Sorry that I didn't make it clear at the beginning.
3. Is it? When you click on 'rules' there should be a modal pop up with all the chat rules. Let me know if that works for you.
4. These are good features, and will be added soon in the future once the site gradually gain more players.
5. Withdrawal are processed immediately once a player submitted their withdrawal request. Currently, fees are covered by the site. This is to attract players in the beginning. As the site grows, we might implement batch processing as well.
6. Live Support is online. Could you confirm that as well?
7. Yes, we have considered adding this feature as well, as it's important for players to recover their account. This will be added once we gain some traction.