So I bought a hashrate contract from a fellow bitcointalk member recently, and since no one was responsive via messaging on the cloudminr.io site we transferred the account itself over to my control rather than simply the hashrate. I messaged them a few times over the course of approximately a week asking them to help move the contract itself as I didn't like having redundant accounts. After having not responded whatsoever for about a week, they updated their twitter saying they were processing all support tickets. The next day I try to login to my account only to find that it had been pulled from the system altogether-my email address was not even recognized.
A heads up to you all, this service is trash and I think they might pull an exit scheme at some point, so tread with caution.
I would not recommend giving them any of your bitcoins.
All this story look very stupid and immature. You cant expect ppl to give you answer for 1-2 days during holidays too. I had support ticket with Steam and same time P4ndoraBox7 open support ticked for vouchers in cloudminr.io They solved our request faster from Steam but take 2-3 days.
I cant understand why you need to buy acc not hash rate too. What you did is illegal trade acc info. So you gave money your "friend" but you forget to save user/pass and after it you cant access account? How this is cloudminr.io fault?
I didn't had any problem when registered my acc. Activate free 100GH take seconds. Buy contract take 10 minutes till your send btc get 3 confirm and i buy voucher for 1000GH from P4ndoraBox7 and all worked.
If you have problem and want to contact cloudminr.io correct topic is this:
https://bitcointalk.org/index.php?topic=850784.1660All rest look to me like paid bad advertisement from another service.