Topic: Coinbase closed my account after 1 week! - page 2. (Read 2174 times)
Did you receive funds from a Gambling site or use Coinbase to receive payments from a gambling site. The 2 transactions, what is it about?
Can you believe it? I just signed up to coinbase about 1 week ago.
I never bought anything online. All i did was 2 transactions.
Deposit money from my bank account, then bought a bitcoin, and kept it in my coinbase account
Deposit more money, and boom! my account was closed,
I saw they took out the second transaction from my bank account ($50)
But before it was deposited into coinbase account, they closed my account.
I was only able to transfer the bitcoins from the 1st transaction to my desktop wallet
Now my 50$ is missing, they haven't returned it.
This is what they said:
"Thank you for your interest in Coinbase. Our primary goal is to make bitcoin safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.
Upon careful review of your account, we regret to inform you that we can no longer provide you with access to our service. In order to resolve this matter, we respectfully request that you follow the on-screen instructions presented when you log into your Coinbase account to send any remaining balance offsite to an external bitcoin address.
Should you have any questions or need assistance, please let us know and we’ll be happy to help.
Respectfully,
Coinbase Customer Support"
I sent them an email and they didn't reply! So i went on their website and went on the live chat.
"Thanks for reaching out. After examining the issue I forwarded your note to our subject matter experts who can help. They will get back to you shortly. Thank you for your patience while they take a look. Please feel free to reach out if you have any further questions."
I am waiting for their reply, it's been 1 day
I never bought anything online. All i did was 2 transactions.
Deposit money from my bank account, then bought a bitcoin, and kept it in my coinbase account
Deposit more money, and boom! my account was closed,
I saw they took out the second transaction from my bank account ($50)
But before it was deposited into coinbase account, they closed my account.
I was only able to transfer the bitcoins from the 1st transaction to my desktop wallet
Now my 50$ is missing, they haven't returned it.
This is what they said:
"Thank you for your interest in Coinbase. Our primary goal is to make bitcoin safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.
Upon careful review of your account, we regret to inform you that we can no longer provide you with access to our service. In order to resolve this matter, we respectfully request that you follow the on-screen instructions presented when you log into your Coinbase account to send any remaining balance offsite to an external bitcoin address.
Should you have any questions or need assistance, please let us know and we’ll be happy to help.
Respectfully,
Coinbase Customer Support"
I sent them an email and they didn't reply! So i went on their website and went on the live chat.
"Thanks for reaching out. After examining the issue I forwarded your note to our subject matter experts who can help. They will get back to you shortly. Thank you for your patience while they take a look. Please feel free to reach out if you have any further questions."
I am waiting for their reply, it's been 1 day
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