Topic: Coinbase just told me I'm not eligible to purchase BTC. Because the price is up? - page 2. (Read 5336 times)

That should be a non-issue. I have not been able to buy any coins to send anywhere.

I actually just chatted with their support with this question. Their response was that their system is quite sophisticated in looking at all transactions. So, if you are sending/receiving to a known gambling site is a red flag, sending to known addresses on the dark web. I have a feeling that they can tell if hit hits TOR.

I have heard from others on the site that they have been told similar things, like they know that they are gambling so they can only use coinbase as a wallet.. Im not sure if you were to send the coins to another wallet would help. I think if you sent your coins to a blockchainwallet and then waited hours, if not days to transfer the coins to coinbase might help, if one was doing something that they didn't like. but their excuse is that they have to abide by all these laws, so I can understand where they are coming from..

Or go thru a mixing service, but I dont think blockchain.info provides that anymore.. I dont know which ones you can trust..

Nothing was said about a ban.

I did send a couple of heated emails though, but nothing out of line.

Yes, I was trying to buy them.

The pull this shit when prices increase. They have a scheme when you sell too; got me for a couple of g's last time. Do a forum search, no one really use them much anymore. At least not those of us who buy in bulk ... Take that back, I don't anymore.

The high risk is always what I got... Never anything about my bank tho. But I think someone posted here a few days ago that WF threatened to close thief account for buying BTC, look into that as well.

i believe he was trying to buy them, correct? I have heard this happen to many people. I too would like to know what their criteria is to "ban" people from buying/selling. I have done both, sold and purchased without a hitch, but that could change as I've hear people that have made successful purchases and sell just one day get banned.

When I signed up, I gave them access to my bank account, it was an option to prove who I was. But, I would like to know what constitutes "high risk"...

LOL

Is it eligible to buy bitcoins?

Okay. I just received a reply about the second transaction, and replied the following.

Yes this is frustrating as I have spent BTC after thinking I was making a purchase from Coinbase and would receive the BTC in 4 days. Would you kindly explain to me why I am not eligible to purchase BTC? Would it help if I put BTC in my Coinbase wallet? I could put the amount that I want to purchase in there if it helps? Is it my bank that is blocking you? (Wells Fargo) I can provide another bank account. I have heard that Wells Fargo has not been kind to Bitcoin businesses. I will gladly switch banks if they won't process transaction. Please let me know if there is anything I can do to resolve this situation.

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Date: Fri, 22 Aug 2014 00:26:00 +0000
From: [email protected]
To: [email protected]
Subject: RE: We've canceled your order for 0.40 BTC
__________________________________

Type your response ABOVE THIS LINE to reply
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Subject: RE: We've canceled your order for 0.40 BTC

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AUG 22, 2014  |  05:25PM PDT
George replied:


Hi there,

I understand your frustrations regarding canceled orders.

Per the user agreement, please note that Coinbase may sometimes cancel or reverse potentially high-risk purchases of bitcoin. You can review our user agreement here: https://coinbase.com/legal/user_agreement.

Unfortunately, it looks as if you are ineligible to use the Coinbase platform. I apologize for any inconvenience this may cause. Hopefully in the future we will have additional methods and tools to allow you to make buys/sells. Keep in mind that you are still welcome to use our free wallet and bitcoin storage.

Thank you for your understanding.
 
 
 

Coinbase just told me that I'm not eligible to purchase BTC. Is it because the price is up? Or maybe my bank is blocking it. (Wells Fargo)

In any case, a few days ago I went through all the steps to get my bank account verified (gave them my username and password) then placed an order for .5 BTC. They say it takes 4 days, but after 2, and a BTC price increase, they  canceled the order saying it was high risk. I understand it's my first order, so it may take time to built trust, so I added a credit card, verified it, verified my identity, and placed an order for .4 BTC. About a day later and another price increase, I get the same high risk cancelation. When I asked in a email for them to honor the first transaction, they replied that I was not eligible to purchase BTC but didn't state why? I've asked, and also contested the second cancelation and asked that the honor that one too, but I have yet to receive a reply.

Has any one else had similar problems with coinbase? Their fees are low and if I wasn't having issues, the transactions would be simple and user friendly. I want to do business with them. What advice can the community provide? Should I be buying from another vendor? Is Coinbase trustworthy at all?