Coinbase problems - Took my money and gave me no coins! 10 days and counting - page 2.

DeathAndTaxes

donator

Activity: 1218

Merit: 1079

Gerald Davis

Quote from: karlmarxxx on December 16, 2013, 08:27:48 PM

Have you already purchased btc before? They place a 30 day hold for your first order, campbx used to/still does the same thing. If you don't like it I would suggest writing your congress people and telling them the regulations are too much.

There is no "regulation from Congress" requiring a 30 days hold.

karlmarxxx

newbie

Activity: 27

Merit: 0

Have you already purchased btc before? They place a 30 day hold for your first order, campbx used to/still does the same thing. If you don't like it I would suggest writing your congress people and telling them the regulations are too much.

Michael Robinson

newbie

Activity: 49

Merit: 0

I have $1,000's of dollars worth of losses from Coinbase, for the very same reason.

I ordered my coins at $1050. By the time I actually got them the price had dropped to $500. While going from $1050 down to $500, all I could do was sit there and watch, because when I tried to sell the coins at the beginning of the drop, I realized they had taken the money out of my bank account, but hadn't actually given me the coins yet. Then when it hit $500 I tried to buy more while the price was low, but they wouldn't let me because my 1st transaction hadn't finished. So not only did they prevent me from selling after the China announcement in order to mitigate my losses, they wouldn't even let me buy more when the price hit it's low. Then, to add insult to injury, they later cancelled my second order for being "high risk", even though my first order was successful, came out of the SAME bank account, and was for FIVE TIMES AS MUCH MONEY.

Coinbase = Conbase. They can take that $25 million and either shove it, or give it back to the people they screwed royally.

matreciman

newbie

Activity: 32

Merit: 0

I am having an issue with Coinbase and am looking for advice or help on the matter. Here is the situation:

On December 6th I purchased 4 bitcoins from Coinbase at $652. My account showed then and still shows I was to receive the BTC on December 12th around 8:10PM. I received the usual email stating the BTC has been deposited into my account right around 8:00PM on the 12th like I should. I went to check my account and there was no BTC in my account.

It is now the 16th and I still have not received my BTC and I have now missed out on the profits I could have had if the coins were released to me on time. That however is not my main concern. I have submitted numerous support tickets, sent them messages on Facebook and Twitter both. No response from any of their accounts. I am beyond frustrated and I find their lack of support on the issue simply unacceptable.

What do you guys suggest I do about this? Where do I begin to file a complaint against them so I can at least get my money back? Would that be the BBB? Is there any other method of communication that can be suggested that I may actually be able to get in contact with them?

I know there are others out there in the same situation. If so please post your experience also.

Topic: Coinbase problems - Took my money and gave me no coins! 10 days and counting - page 2. (Read 2730 times)