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Topic: COINBAX Exchange | Buy & Sell Bitcoins/Litecoins (Read 3105 times)

sr. member
Activity: 424
Merit: 250
Legendary est. 2013
November 10, 2015, 10:32:19 AM
#41
Push Smiley
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
30hrs since made 100+100+25€ tranfer requests with pcs's. They've emptied psc's atleast 4hrs ago, no answer to support ticket I made today either.

I will edit this post when I receive my Bitcoins.
Previous smaller trade took a while but was paid out to my btc-wallet properly, so not sure what to think now.
I think I give you another 12hrs Coinbax-guys.

At minimum, update your faq and website information after customer places an order to tell realistic timeframes.
Don't worry, you received a mail regarding your orders. We need some information first, before we can complete your pending exchange requests.

Yours,
COINBAX Team
jr. member
Activity: 78
Merit: 1
30hrs since made 100+100+25€ tranfer requests with pcs's. They've emptied psc's atleast 4hrs ago, no answer to support ticket I made today either.

I will edit this post when I receive my Bitcoins.
Previous smaller trade took a while but was paid out to my btc-wallet properly, so not sure what to think now.
I think I give you another 12hrs Coinbax-guys.

At minimum, update your faq and website information after customer places an order to tell realistic timeframes.
jr. member
Activity: 78
Merit: 1
how fast you deliver bitcoins after customer puts in paysafecard codes?
Please check our FAQ's:

Quote
Usually all orders are being processed within a few minutes. If you submit your first order with us, it may take up to 6 hours to process your request, transactions with e-vouchers can take up some longer.

Yours,
COINBAX Team

Checked your Faq but there isn't any information you can  count in as a fact "usually minutes, maybe 6hrs, maybe longer"

However after I placed my order your site said "approx. delivery time max. 2hrs" -> Well it's been 11x the "max 2hrs" now.
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
Push Smiley
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
how fast you deliver bitcoins after customer puts in paysafecard codes?
Please check our FAQ's:

Quote
Usually all orders are being processed within a few minutes. If you submit your first order with us, it may take up to 6 hours to process your request, transactions with e-vouchers can take up some longer.

Yours,
COINBAX Team
jr. member
Activity: 78
Merit: 1
how fast you deliver bitcoins after customer puts in paysafecard codes?
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
it's a scam site.
I sent 2 trade requests with 2x100eur psc's, no bitcoins, no response
Are you serious, you submitted your vouchers a few hours ago?! Roll Eyes

Common, it's no working day today - no need to cry.

Anyway, we just checked your codes and one of them was locked by Paysafecard and the other one was emptied by somebody else. Please call Paysafecard for further details as we've got nothing to do with your made transactions.

Yours,
COINBAX Team
newbie
Activity: 2
Merit: 0
it's a scam site.
I sent 2 trade requests with 2x100eur psc's, no bitcoins, no response
hero member
Activity: 519
Merit: 500

Where are you located?

What jurisdiction?

Are you planning a debit card?
Hi,

our company is officially registered in the United Kingdom. Debit cards are planned within the next few weeks already, we're currently checking out which company of this kind is willing to work together with a Bitcoin company, it's not so easy I can say Wink

We'll inform you as soon as our debit card program starts.

Yours,
COINBAX Team

Look at this thread How to receive money on a "anonynmous" bank account ?? and check if you can offer the requested features:

- no ID

- unique IBAN attached to the card

sr. member
Activity: 424
Merit: 250
Legendary est. 2013

Where are you located?

What jurisdiction?

Are you planning a debit card?
Hi,

our company is officially registered in the United Kingdom. Debit cards are planned within the next few weeks already, we're currently checking out which company of this kind is willing to work together with a Bitcoin company, it's not so easy I can say Wink

We'll inform you as soon as our debit card program starts.

Yours,
COINBAX Team
hero member
Activity: 519
Merit: 500

Where are you located?

What jurisdiction?

Are you planning a debit card?
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
Push Wink
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
The website looks pretty nice, but there is a serious lack of information I think.
No mention of the fees, there's not even an 'About' page with some info on the company.
Hi,

the fees are disclosed always when you place an exchange request at the order's site already (this is an example for Perfect Money).



Important news for our customers: SEPA Bank Transfer is now accepted again!

Yours,
COINBAX Team
legendary
Activity: 1792
Merit: 1283
The website looks pretty nice, but there is a serious lack of information I think.
No mention of the fees, there's not even an 'About' page with some info on the company.
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
any plan to added other Big coin ?
may be like stellar, Dogecoin, monero, XRP, peercoin, blackchoin, ?
Dogecoin and Peercoin are planned to be integrated within the next few weeks.

Yours,
COINBAX Team
copper member
Activity: 1218
Merit: 1007
Post your ann & bounty just contact me
any plan to added other Big coin ?
may be like stellar, Dogecoin, monero, XRP, peercoin, blackchoin, ?
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
Push, back online again after some updates with our server structure Smiley
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
sr. member
Activity: 424
Merit: 250
Legendary est. 2013
Quote

Contact to virustotal support is good choice i think, it for goodness your site and visitor Smiley
Sorry i'm too skeptic, because i ever lost a coins because malware/malicious.
Yeah no problem, I really understand this.
As said, a ticket was submitted to CRDF and we're in touch with Virustotal to clear this situation and remove the false result.

IMPORTANT NOTICE FOR OUR CUSTOMERS

As we've got some issues with our banking provider, we are currently unable to take EUR or USD deposits by bank wire.
Please use the offered e-currencies instead.

Withdrawing coins to bank accounts is working as usual.

Yours,
COINBAX Team
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