And who's fault is that to not keep track of your bets? This is rollover 101 we are talking about. Call them and ask them for a printout or something and from now on keep track of your bets. Every book is different and u need to understand this, it's upto u to keep track if that is your only option. Talk to these guys they are very friendly from what I have dealt with them, im sure they will help u out.
To add to this, we will be reintroducing all the automatic counters to the transactions page as we move forward, but we don't want to create conflicts with other areas we are upgrading and rolling out at the moment, or run into any false count problems, so as I pointed out in the sportsbook thread, we have to test everything, and make sure all the pieces "fit" with the other pieces, then roll out the features and options one at a time.
This upgrade has been a HUGE undertaking, and we wish it was as simple as flipping a switch, but we are doing this to improve the overall experience and functionality of our casino. While it can be a pain in the ass at times during the process, we are confident our players will appreciate all the improvements as they come together.
As always, our support team is here to answer questions, clarify anything as needed, or help with any issues -
[email protected]
