We are aware of how bad we were at support so we've recently hired a guy who will take care of it and we can focus on our strenghts (developing).
Imrer and me have found out that we have bipolar. You may noticed our swings - sometimes we can solve everything really quickly and sometimes we can't get up from bed and focus on our work. That's the reason why we've hired stable guy who will take care of you guys when we are down.
About recent script issue:
You may noticed our demo site was working without problem but some people had problems with js or/and deposits. We've find out mistake was in installation script.
Atomdice - we've sent you new package, Oldschool - we've reinstalled the whole server.
We're currently focusing on new version with investment option.
Hope this cleared up some things!
Johny
*Note - If this gets deleted, I will start a new thread about these scripts
1 - Does your support guy take care of things by deleting anything remotely close to fair criticism?
2 - What does "we have found out that we have bipolar" exactly mean? Did you both just get recently professionally assessed by a doctor?
3 - Will you finally develop the script in the nearby future where you can actually guarantee for more than just the selling price of 1BTC that it won't get hacked and have all the bankroll stolen?
I for one am rooting for a well polished and successful product being one of your customers, but having one of my posts deleted for absolutely no reason is starting to doubt the professionalism of your team.
Let's see how your 'stable' support manager handles this.
