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Topic: coinexchange.io - page 2. (Read 2084 times)

hero member
Activity: 1708
Merit: 606
Buy The F*cking Dip
March 30, 2017, 08:48:40 PM
#13
Well, this is the first time that I heard about this exchange. I don't know that something like this exists. If you are going to trade some BTC or altcoin, why don't you just go to the big exchanges out there who have better customer support and have established their name in the crypto world for many years. I will not put any of my money in some unknown exchange site.
legendary
Activity: 1526
Merit: 1179
March 30, 2017, 08:59:44 AM
#12
This is the BCT account from coinexchange.io https://bitcointalksearch.org/user/coinexchangeio-849024

You can choose to PM him/her asking for clarification, but looking at the most recent post today, it seems that they have contacted the mojo *dev* or team member, and are waiting for response. Looks like it's an external issue.
hero member
Activity: 2114
Merit: 757
NO WAR ! Glory to Ukraine !
March 30, 2017, 08:44:09 AM
#11
Ok, it looks like the situation is somewhat clear now. There are a few possibilities.

~ It takes them a serious amount of time and effort (whatever the reason may be) to get things working.

~ The developers behind the coin are facing problems and thus the exchange can't do anything other than waiting till things work before they notify you.

~ The exchange in question doesn't give a damn about you and other users of their exchange.

May I know what the value of your mojo hodlings in BTC are?
I bought and withdraw 3766.32 mojo for the amount of 0.02935198 BTC.
It's not a lot of money, but still in my country it's money
legendary
Activity: 1526
Merit: 1179
March 30, 2017, 07:54:28 AM
#10
Ok, it looks like the situation is somewhat clear now. There are a few possibilities.

~ It takes them a serious amount of time and effort (whatever the reason may be) to get things working.

~ The developers behind the coin are facing problems and thus the exchange can't do anything other than waiting till things work before they notify you.

~ The exchange in question doesn't give a damn about you and other users of their exchange.

May I know what the value of your mojo hodlings in BTC are?
legendary
Activity: 1638
Merit: 1163
Where is my ring of blades...
March 30, 2017, 04:17:16 AM
#9
the problem with these small exchanges is that they don't earn enough money to be able to run all these altcoin wallets smoothly and since nobody really withdraws  or deposits these altcoins sometimes their wallets go offline and remain offline. you know that running the wallet takes up server resources.

what you need to do is always checking the status of the wallet and to make extra sure you can do it with a small amount first then go big.
I checked there once for a particular altcoin I wanted to dump but the wallet was offline and when I asked them will it come back I didn't get a proper answer so I gave up. so yeah it kinda sucks.
hero member
Activity: 2114
Merit: 757
NO WAR ! Glory to Ukraine !
March 30, 2017, 03:50:12 AM
#8
In fact, I like this exchange.
But now I know that if there is any problem - support will not help.

Here is my problem

Quote
On Sun, Mar 12, 2017 at 9:28 AM, wrote:

Hello !
do you can help me ?

i did withdraw mojocoin from my account on coinexchange.io to address MA3icCXKaC8ioefCjHSeLc xYzVcvcmqjMf
But coins did not come to my address.
Help me please

Quote
вocкpeceньe, 12 March 2017 20:00 CoinExchange.io Support <[email protected]> пиcaл(a):


Hi -

The MOJOv2 chain is no longer active.

We will upgrade to MOJOv3 in the next couple of days.

Regards

Quote
вocкpeceньe, 12 мapтa 2017 21:39 пиcaл(a):


OK, fine.
You did not update earlier, I did not know this.
I spent money when I bought version 2.
Help please return the coins.

Quote
On Thu, Mar 16, 2017 at 11:51 PM,  wrote:

Hello !
why do not you answer ?
I ask to solve the problem with
I bought a coin version 2 on your exchange. And then I sent it to the address that version 3 supports.
You KNOW that version 2 is not viable.

Does the Exchange bear any responsibility? Or do you spit on customers?

Quote
пятницa, 17 March 2017 5:52 CoinExchange.io Support <[email protected]> пиcaл(a):


Hi -

Apologies for the delays.

We will sort this out shortly.

Regards


Quote
Кoмy   CoinExchange.io Support 27 мap в 12:16 PM

Hello !
Probably you forgot about me.
Will my problem be solved?

sr. member
Activity: 868
Merit: 259
March 30, 2017, 03:37:50 AM
#7
https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.

What made you use this exchange? Haha. I checked their active markets and the altcoin with the most volume is Bitconnect coin. That alone tells a lot about that exchange and it would be better if you stick to the more popular ones like Poloniex and Bitfinex.

If you have a hard time in choosing which exchange to use check this http://coinmarketcap.com/exchanges/volume/24-hour/
sr. member
Activity: 546
Merit: 250
March 29, 2017, 10:21:22 PM
#6
I used this exchange site before, when you deposit or withdraw it's instant but last week I got a problem regarding withdrawing my funds. It takes weeks for me to get a response from their support, to cut is short yes I withdrew my funds. And also I notice they increased the withdrawal free from 0.0002btc to 0.001btc, what the heck.
hero member
Activity: 743
Merit: 500
March 29, 2017, 07:45:33 PM
#5
https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.
You'll never explained what is your problem is it's just only support not responding ? Did you ever tried to DM this user about your issue? https://bitcointalksearch.org/user/coinexchangeio-849024
legendary
Activity: 1736
Merit: 1001
March 29, 2017, 07:13:51 PM
#4
how long time you wait for their respons? if you waiting it more than 72hours you can make a scam accusation at this section https://bitcointalk.org/index.php?board=83.0 but i don't think it can solve your problem, or maybe you can try to contact them everyday till get any respons from them
legendary
Activity: 1526
Merit: 1179
March 29, 2017, 05:04:36 PM
#3
I'm sorry to say, but this exchange is a complete noobhole. It would help if you just state what your issue with them is, because now people can only guess.

It's even worse than Yobit and a few other related altcoin exchanges. I never understand why people choose for such exchanges while there are a few decent ones, and one far superior at the top (poloniex).

This thread fits better in the exchange section I guess.
legendary
Activity: 1120
Merit: 1007
CryptoTalk.Org - Get Paid for every Post!
March 29, 2017, 02:51:16 PM
#2
From how many days you are waiting for their reply? You have to post in detail, what is your actual problem there.

They are pretty old platform and even i have traded there few times before without any problem. May be you have to wait a little bit more.

Anyway keep this thread updated about your issue.
hero member
Activity: 2114
Merit: 757
NO WAR ! Glory to Ukraine !
March 29, 2017, 11:49:52 AM
#1
https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.
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