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Topic: coinexchange.io is closing, remove you founds! (Read 602 times)

copper member
Activity: 2128
Merit: 1814
฿itcoin for all, All for ฿itcoin.
February 11, 2021, 05:32:12 PM
#38
Just tried logging in to coinex.io / coinexchange.io
And realized they don't exist anymore.
I never got any memo. Because they never sent me one.
If anyone knows how to contact them, please get in touch with me.
I would like my crypto back.

Unfortunately that money is gone since they left no channels to contact support or withdraw the funds. There was a period where peope where allowed to withdraw their funds but it wasn't long enough.

You have always been advised never to leave you crypto assets in exchanges for a long time. This is one of the reasons why.
newbie
Activity: 3
Merit: 0
Just tried logging in to coinex.io / coinexchange.io
And realized they don't exist anymore.
I never got any memo. Because they never sent me one.
If anyone knows how to contact them, please get in touch with me.
I would like my crypto back.
legendary
Activity: 3514
Merit: 3585
Crypto Swap Exchange
I've just realized this exchange has closed!

Had some coins left on the exchange but thankfully not of great value.

Quite disgusting behaviour that they didn't email users notifying of the closure. Should be considered fraud.
 
Is the identify of the people who ran the exchange known to anyone?

If I remember correctly, Coinexchange announced out of business long before closing. They give enough time to withdrawing to all his customers and there was no fraud because there were no problems with withdrawing money from there. they were ultimately fair, unlike Tradesatoshi, Cryptopia etc...
you probably had very little value there or some worthless altcoins, when you remembered to them a year after closing.
copper member
Activity: 2142
Merit: 1305
Limited in number. Limitless in potential.
Is the identify of the people who ran the exchange known to anyone?
No team's info can be found about coinexchange on different companies' directories, even on their websites. So it's hard to find them really. The only info it provides is the exchange was based on Australia.
newbie
Activity: 15
Merit: 0
I've just realized this exchange has closed!

Had some coins left on the exchange but thankfully not of great value.

Quite disgusting behaviour that they didn't email users notifying of the closure. Should be considered fraud.
 
Is the identify of the people who ran the exchange known to anyone?
copper member
Activity: 2128
Merit: 1814
฿itcoin for all, All for ฿itcoin.
Aren't they legally forced to have people recover their funds afterwards?
I thought they had to be reachable for these kinds of things for another 10 years.

If not, all unclaimed coins are just... a sign-off bonus for the team?
This is the crypto universe bro, where certain service providers choose whatever the hell they want without having to worry about any legal matters  Grin
member
Activity: 298
Merit: 12
Aren't they legally forced to have people recover their funds afterwards?
I thought they had to be reachable for these kinds of things for another 10 years.

If not, all unclaimed coins are just... a sign-off bonus for the team?
legendary
Activity: 3514
Merit: 3585
Crypto Swap Exchange

Is there anyway other than emailing the tech support to try to get coins back?  I didn’t realize they closed down until last week.  I had a large amount of mooncoin on here and hate to lose it.  I emailed the tech support and it seems very scammish and not very professional.  Has anyone had any successes with getting coins back after the December deadline?

Nope. you no longer have the opportunity to contact them. they were really honest and give on-time information about going out of business and it was possible for everyone to have access and withdrawal funds. Okay, probably they could have given something longer period before closing, but I believe after one year, someone would come up and complain because of lost coins.
Sorry mate, but you must keep your coins in wallets with your control, not in exchange.
newbie
Activity: 1
Merit: 0
It just came to me that co in exchange.io are closed now! I missed the deadline of withdrawing the balance.  Cry

Any idea how to collect my bit coin balance from them now?  Cry

Sorry buddy, just count your losses. They gave people time to withdraw their funds thou i was not happy on the way it was done. Apparently most victims say that they were not even notified via email about the closure which is quite unprofessional.
The whole process looked hurried.

Here is the Announcement the made back then:

Quote
Coinexchange.io is Closing Down
01/10/2019
It is with great regret that we must inform the community that the board of directors of CoinExchange.io has decided to close down the exchange.

This is purely a business decision and there has not been a security breach or any other type of incident. Unfortunately it is no longer economically viable for us to continue offering market services. The costs of providing the required level of security and support now outweigh our earnings.

Trading and deposits will be suspended on the 15th of October 2019. Please cease any deposit and trade activity as soon as possible.

The website and withdrawals will remain operational until the 1st of December 2019. We ask that you please remove all funds by this date.

It has been a fantastic journey and we have enjoyed playing a part in the crypto currency space. We thank everyone that has traded or listed a currency with us.

So sadly it is goodbye for now however we may return in the future if market conditions change.

Source: https://bitcointalksearch.org/topic/coinexchangeio-is-closing-down-official-announcement-5189124

Is there anyway other than emailing the tech support to try to get coins back?  I didn’t realize they closed down until last week.  I had a large amount of mooncoin on here and hate to lose it.  I emailed the tech support and it seems very scammish and not very professional.  Has anyone had any successes with getting coins back after the December deadline?
legendary
Activity: 2366
Merit: 1272
Heisenberg
It just came to me that co in exchange.io are closed now! I missed the deadline of withdrawing the balance.  Cry

Any idea how to collect my bit coin balance from them now?  Cry

Sorry buddy, just count your losses. They gave people time to withdraw their funds thou i was not happy on the way it was done. Apparently most victims say that they were not even notified via email about the closure which is quite unprofessional.
The whole process looked hurried.

Here is the Announcement the made back then:

Quote
Coinexchange.io is Closing Down
01/10/2019
It is with great regret that we must inform the community that the board of directors of CoinExchange.io has decided to close down the exchange.

This is purely a business decision and there has not been a security breach or any other type of incident. Unfortunately it is no longer economically viable for us to continue offering market services. The costs of providing the required level of security and support now outweigh our earnings.

Trading and deposits will be suspended on the 15th of October 2019. Please cease any deposit and trade activity as soon as possible.

The website and withdrawals will remain operational until the 1st of December 2019. We ask that you please remove all funds by this date.

It has been a fantastic journey and we have enjoyed playing a part in the crypto currency space. We thank everyone that has traded or listed a currency with us.

So sadly it is goodbye for now however we may return in the future if market conditions change.

Source: https://bitcointalksearch.org/topic/coinexchangeio-is-closing-down-official-announcement-5189124
newbie
Activity: 1
Merit: 0
It just came to me that co in exchange.io are closed now! I missed the deadline of withdrawing the balance.  Cry

Any idea how to collect my bit coin balance from them now?  Cry
newbie
Activity: 1
Merit: 0
how i can withdraw funds from coinexchange.io?
sr. member
Activity: 826
Merit: 281
thank you for sharing, I regret that the market will close, because the beginning I played airdrop the results of tokens that I got sold there, many memories there, ranging from wrong deposite, less withdrawal and still more, in my opinion the market is a market which is quite popular among airdrop hunters but it will disappear in time
legendary
Activity: 1624
Merit: 1007
Them closing is actually pretty sad, it was a decent market for some lowcaps and a solid launch platform for upcoming tokens. Too bad they didnt keep trading open longer, could have made some more sweet deals on there. The people leaving in a hurry dumped so many coins at real low prices
full member
Activity: 1316
Merit: 104
CitizenFinance.io
This exchange has been around for many years. I am even beginning to wonder what will become of these massive exchanges that are opening daily in the next 3 to 5 years
sr. member
Activity: 1344
Merit: 288
Just for your information, you have 2 months to remove your founds.


The site is lagging alot, it took me a whole lot of time before I could log in few days ago to withdraw my dogecoin from there,  I have lots of friends who made same complains about the lagging issues, they should kindly fix it asap,  and respond to their email
I already pulled out my funds a few days ago and even up to now i didnt experience any laggs or slow down on my end.
You basically do mean about their withdrawal process or talking about on sites loading or response time?
Neither which it do works fine for me.
I mean both,  as of this morning that he told me about the site lagging, it's very laggy in logging in,  but it seems they have rectified it,  perhaps there was much traffic
hero member
Activity: 2702
Merit: 540
DGbet.fun - Crypto Sportsbook
Just for your information, you have 2 months to remove your founds.


The site is lagging alot, it took me a whole lot of time before I could log in few days ago to withdraw my dogecoin from there,  I have lots of friends who made same complains about the lagging issues, they should kindly fix it asap,  and respond to their email
I already pulled out my funds a few days ago and even up to now i didnt experience any laggs or slow down on my end.
You basically do mean about their withdrawal process or talking about on sites loading or response time?
Neither which it do works fine for me.
sr. member
Activity: 1344
Merit: 288
Just for your information, you have 2 months to remove your founds.


The site is lagging alot, it took me a whole lot of time before I could log in few days ago to withdraw my dogecoin from there,  I have lots of friends who made same complains about the lagging issues, they should kindly fix it asap,  and respond to their email
hero member
Activity: 2520
Merit: 783
this is the favorite exchange for arbitrage trading, I still remember this exchange was very popular in 2017 because it provided a large profit.
very sorry that the current altcoin market situation has caused the exchange to raise their fees and some to close their exchanges.

They are popular back then since those erc20 tokens can easily listed there and I trade almost all of my altcoins earned way back before on coinexchange and by now provably they are hit so badly with market condition and the dying state of the ICO since I think they not getting any profits on them anymore that's why they choose to close down there operation due to financial reason as stated by them.

legendary
Activity: 1190
Merit: 1000
I see many people opening new exchange, seeing some of the big exchange make fortune less than 1 year. Too many exchange mean the volume with divided among the exchanges which will make the volume on the exchange pretty small to almost zero. You will need to pay for exchange operational which over time if no profit made from trading fee, then be ready to closed the business.
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