Topic: Coinexchange.io Withdrawal Problem . Fake TXID + wait 46 hours - page 2. (Read 676 times)

My withdrawal of LCT is pending for 20+ hours as well. I opened Support Ticket 10 hours ago. Not response yet.

I have the same problem - successful confirmation of sending ETH to coinexchange.io , but nothing showing on the website. I think it's deliberate. They trade our money on other exchanges, but we have to wait.

I will no longer trade on Coinexchange.io Every day there are problems with the deposit or withdrawal ! ! !

Hi everyone , yesterday i have bought some Ethereum Gold and aethereum cash ,  from coinexchange.io , i send all tokent to MyEtherWallet , but until 22 Hours i am waiting still , status is pending  , i am only wonder is this website cheater or  is this procedure this normal ? , i think this website is cheater  . Because i have sent twitt massage to admin but nobody return to me  . . . auuwwfwf i think , i have lost my 260$

sorry ,  for my english , my english is not good , pls someone help me .


 

My BTCRED were delivered after 6 days. I lost 70% of the value .   
Now I am waiting 2 days for ETH !
Faking Coinexchange.io ! ! !

Me too,

I had a withdrawal of an erc-20 coin - on coinexchange it sais transaction complete, the balance on the coinex wallet and my other wallet are 0.
No transactions on the etherscan etc. Here is what they replied to me(or some people facing the problem):

"We have formulated this response to try and address most of the issues which users have been experiencing due to the recent Ethereum network congestion problems, as we CANNOT deal with individual cases currently.
 
Please read the following announcement thoroughly.
 
CoinExchange.io is currently experiencing numerous transaction delays due to the recent Ethereum network congestion problems.
 
This is being caused by a substantial increase in volume of traffic on the Ethereum Network due to a recent release of an ETH based application (CryptoKitties).
 
We have temporarily disabled ETH and ERC20 wallets halting withdrawals and deposits.
 
Being that this is an external issue affecting the entire Ethereum network, it is out of CoinExchange’s control. Please be assured we are actively working to do what we can, with the aim to clear pending and lost transactions ASAP.
 
In the meantime, the ETH and ERC20 wallets have been put into maintenance in order to mitigate the effect of this network congestion escalating, as well as to protect our users from further delays on subsequent transactions.
 
If you sent a transaction and it has not been received or you are unable to locate the transaction on the blockchain, please do not be alarmed.
 
“Lost” or pending transactions are likely in the global Ethereum transaction pool and should clear once the network decongests and we have re-enabled our wallets.
 
While we do not foresee these issues to be ongoing for an extended period of time, we appreciate your understanding and patience while we address the problems.
 
Our apologies once again for any delays and inconvenience caused by this. While this is a global issue, which has affected multiple exchanges and users, please be assured that CoinExchange.io is working extensively to resume functionality to it’s users as soon as possible.
 
There has been a large number of user transactions affected by this event, this has produced an overload in support tickets.
 
We kindly ask you to appreciate that due to the size and nature of the issue, we are doing everything we can, yet cannot deal with individual requests to alter/provide assistance for ETH and ERC20 transactions.
 
Therefore, please close and do not create new support tickets relating to this issue until 24 hours after the ETH and ERC20 wallets are out of maintenance and have been re-enabled.

Sincerely,

CoinExchange.io Support Team"

Me, I have the same problem, waiting over 15h Now.

I'm waiting 46 hours for "withdraw BTCRED and ETH"  from Coinexchange.io TXID  does not exist on the Ethereum network.
They wrote me: "The Ethereum network is currently congested.This is likely due to CryptoKitties"
Do you think that's true?

Because...ok,transactions are delayed, (2-3 hours) but they have a valid TXID . My TXID is "NOT FOUND" in etherscan.io and I'm waiting 46 hours. This is the delay ?  If you got a transaction hash but etherscan.io doesn't know about it then it wasn't broadcast to peers. This means that the transaction was calculated offline and has not been broadcasted yet .  

You can create a transaction offline and get a transaction hash and send that to you out-of-band. That doesn't mean the Ethereum network knows about it. When you withdraw from a hosted (shared) E-Wallet, you are at the mercy of that E-Wallet provider. It isn't Ethereum's fault. Once that E-Wallet provider finally broadcasts the transaction to peers, those nodes will relay the transaction and within seconds nodes around the world know about it. So, to summarize, until the E-Wallet sends it there's no way for Ethereum network to know about it.

My TXID:
ETH:  0x34ec86d2031dad13d685e53d2371460602945fcbb2ee56329a3142da755d91af
BTCRED: 0xc683389eeb4322596b9a95d551ea968566b10c30aab2924edffd718b734b76bf

ETH and BTCRED coins loses value. 

Coinexchange.io does not send my BTCRED and ETH (ERC20 tokens)  to the ether network !
My transactions with ETH...etc..on Bittrex and Poloniex, Etherdelta is ok. Just on Coinexchagne.io is a problem. I see in etherscan.io that other transactions BTCRED are alright:
https://etherscan.io/token/0x6aac8cb9861e42bf8259f5abdc6ae3ae89909e11

I asked for stop withdrawal , because my BTCRD has not yet been sent to the Ethereum network. (TXID  does not exist in the Ethereum network)

Answer from Coinexchange:
"The problem is the txid has been sent to thr Ethereum network and until we see either confirmation or failure from the network we can not offer further assistance."

What? Txid has been sent to thr Ethereum network 46 hours ago but does not exists in the ethereum blockchain explorer ?
Does anyone have the same problem ?