CoinPayments.net - Unbiased Unified Money Solution - Multi Payment Procesing - page 7.

jtimon

legendary

Activity: 1372

Merit: 1002

Quote from: pr0d1gy on April 28, 2014, 01:20:22 PM

Since the addition of the coin, way back months ago, it has received 0 transactions... Along with a few other coins that have been inactive for some time now. Nobody is using it to buy anything.

Too bad Freicoin was disabled even before announcing the service in freicoin's trade directory: http://foundation.freicoin.org/#/trade
I should have bought one of those survivalist products when I had the chance, if I had known nobody used the service with FRC...
If you ever enable it again, I'll make sure it doesn't get 0 transactions again.

EDIT: also there wasn't conversion to EUR back them so I wasn't able to convince any local merchants. I think it would be much easier now.

cycloid

sr. member

Activity: 434

Merit: 250

The public vote is open now at https://www.coinpayments.net/vote - It will remain open for 2 weeks ending July 16th, 2014 at 11:59:59 PM EST.

Top 3 coins will be added.

cycloid

sr. member

Activity: 434

Merit: 250

Quote from: coaex on July 01, 2014, 05:12:27 AM

I saw your new logo on your Facebook page. Looks nice, hope you improve some services a little bit more.

We are currently working on new site look and expecting to have it online in a few weeks.

Updating "coinpayments accepted" Images.

Implemented support ticket system.

Currently working on a way to implement USD/CAD/EUR payout methods for our customers, no exact date in mind as this will require some careful planning. However; it is on a very high priority list.

Store directory is very important aspect of our vision for the company and we will be constantly thinking of ways to improve it.

Affiliate system is now setup on manual bases, so anyone who wants to refer business our way will collect 20% of 0.5% fee we collect for our service, forever.
We are currently working on making it automated, but updating the site is of higher priority at this very moment.

Keep in mind that all changes require some time to implement. Finding all the right people is always somewhat of a challenge and took us a month longer then we anticipated, but we are extremely happy with our newly formed core team.

Thank you all for using our service

coaex

hero member

Activity: 616

Merit: 503

@coaex - LBMA certified Gold & Silver

I saw your new logo on your Facebook page. Looks nice, hope you improve some services a little bit more.

rodeoclownicp

sr. member

Activity: 252

Merit: 250

gotcha, i just meant his handle on here-sudying right now- cant research btc

smoothie

legendary

Activity: 2492

Merit: 1473

LEALANA Bitcoin Grim Reaper

Please make the information public on who the new owners are.

rodeoclownicp

sr. member

Activity: 252

Merit: 250

i really want to see this site succeed, hey podigy who is the owner now?? who do i address on this thread?

pr0d1gy

hero member

Activity: 658

Merit: 502

Quote from: coaex on June 30, 2014, 05:30:51 AM

Quote from: rodeoclownicp on June 29, 2014, 08:02:13 PM

ok, well here i am trying to use your service and i cant,,, no wonder u dont have customers ... i am your customer...i have gone to 2 merchants today with 0 feedback and there pages here are old and dead,, have u updated the site.. do u have purchases without feedback that could encourage sales,,, i dont understand u guys?? open a ticket- like the ticket thats over24hrs old now? Huh

???i am trying to buy-if merchants are not active boot them- it could only create frustration and loss to make a purchase and nothing happens because the business is old and dead

note that only a small portion of customers leave feedback via coinpayments or via store.
we hope the new management will encourage the feedback system.

Yea, getting people to leave feed back is hard, seems like only return customers seem to leave feedback. Merchants need to also remind their shoppers to rate too. Could even reward with a discount coupon or some other thing till it catches on. Ive always left feedback, don't know why people don't.

coaex

hero member

Activity: 616

Merit: 503

@coaex - LBMA certified Gold & Silver

Quote from: rodeoclownicp on June 29, 2014, 08:02:13 PM

ok, well here i am trying to use your service and i cant,,, no wonder u dont have customers ... i am your customer...i have gone to 2 merchants today with 0 feedback and there pages here are old and dead,, have u updated the site.. do u have purchases without feedback that could encourage sales,,, i dont understand u guys?? open a ticket- like the ticket thats over24hrs old now? Huh

???i am trying to buy-if merchants are not active boot them- it could only create frustration and loss to make a purchase and nothing happens because the business is old and dead

note that only a small portion of customers leave feedback via coinpayments or via store.
we hope the new management will encourage the feedback system.

sidhujag

legendary

Activity: 2044

Merit: 1005

can I get devcoinauctions.com added?

cycloid

sr. member

Activity: 434

Merit: 250

Quote from: rodeoclownicp on June 29, 2014, 08:02:13 PM

ok, well here i am trying to use your service and i cant,,, no wonder u dont have customers ... i am your customer...i have gone to 2 merchants today with 0 feedback and there pages here are old and dead,, have u updated the site.. do u have purchases without feedback that could encourage sales,,, i dont understand u guys?? open a ticket- like the ticket thats over24hrs old now? Huh

???i am trying to buy-if merchants are not active boot them- it could only create frustration and loss to make a purchase and nothing happens because the business is old and dead

At this moment store directory is not checked automatically. Some stores close down with out letting us know and as a result the link leads nowhere. Keep in mind that not all stores even have sales... This has very little to do with us and everything to do with how they run their business and product they chose to sell, timing, marketing etc.

We are currently updating website format and having a store directory where users can report broken/dead links is going to be one of the changes.

pr0d1gy

hero member

Activity: 658

Merit: 502

Quote from: rodeoclownicp on June 29, 2014, 08:02:13 PM

ok, well here i am trying to use your service and i cant,,, no wonder u dont have customers ... i am your customer...i have gone to 2 merchants today with 0 feedback and there pages here are old and dead,, have u updated the site.. do u have purchases without feedback that could encourage sales,,, i dont understand u guys?? open a ticket- like the ticket thats over24hrs old now? Huh

???i am trying to buy-if merchants are not active boot them- it could only create frustration and loss to make a purchase and nothing happens because the business is old and dead

Its almost like eBay, they don't sell anything directly, its all merchants using the payment gateway. You are responsible to look into the merchant for ratings and website, bitcointalk thread, etc, before you decide to throw any money at them, then go through other processes of trying to get a refund or immediate help on a weekend... If it looks like a scam, it could be. I can't help you since I'm no longer part of CoinPayments. Just trying to help you with info I can supply, everything else is on you. Be safe.

rodeoclownicp

sr. member

Activity: 252

Merit: 250

ok, well here i am trying to use your service and i cant,,, no wonder u dont have customers ... i am your customer...i have gone to 2 merchants today with 0 feedback and there pages here are old and dead,, have u updated the site.. do u have purchases without feedback that could encourage sales,,, i dont understand u guys?? open a ticket- like the ticket thats over24hrs old now? Huh

???i am trying to buy-if merchants are not active boot them- it could only create frustration and loss to make a purchase and nothing happens because the business is old and dead

pr0d1gy

hero member

Activity: 658

Merit: 502

Quote from: MrData on June 29, 2014, 06:26:33 PM

If you start a checkout you can view their feedback on the checkout page, or you might be able to post a support ticket and ask at CoinPayments.net (remember me and pr0d1gy no longer own CoinPayments, so we don't have access to that information any longer.)

Yea, we can still help with some general questions, but going into specifics and accounts that require access, we can't do.
Remember to open a ticket if you have problems, or concerns. http://coinpay.freshdesk.com/

MrData

sr. member

Activity: 290

Merit: 250

CoinPayments

If you start a checkout you can view their feedback on the checkout page, or you might be able to post a support ticket and ask at CoinPayments.net (remember me and pr0d1gy no longer own CoinPayments, so we don't have access to that information any longer.)

rodeoclownicp

sr. member

Activity: 252

Merit: 250

so is http://www.scryptstore.com/ legit... do u do transx's for them? any problems?

MrData

sr. member

Activity: 290

Merit: 250

CoinPayments

Quote from: rodeoclownicp on June 29, 2014, 05:47:48 PM

Quote from: MrData on June 29, 2014, 05:34:23 PM

There are at least 3 ways to get to your seller's feedback:
1. When you check out you can click the seller's feedback % at the top of the page to view the feedback people have left about them.
2. If you were logged in when you sent the payment you can view the payment in your account and there will be a link to the seller's feedback.
3. If you go the payment status URL you got in the 1st payment confirmation email there is a link on that page too.

my point exactly... feedback is for a buyer to read before they make a purchase... if u send the payment and then see that the feedback is terrible what good does it do then...so how can i see feed back to base a decision on it.... what is feedback for if after you get ripped off you leave negative feedback so somebody else can read it after they get ripped off, so they can leave negative feedback so somebody else can read it after they get ripped off, so they can leave negative feedback so somebody else can read it after they get ripped off, so they can ..............

u see my point ,this is crazy

what do i do to see merchant feedback??

The 1st item in the list is before you've made the payment, not after... the 3rd one can be too if visit the page before sending any funds.

rodeoclownicp

sr. member

Activity: 252

Merit: 250

Quote from: MrData on June 29, 2014, 05:34:23 PM

There are at least 3 ways to get to your seller's feedback:
1. When you check out you can click the seller's feedback % at the top of the page to view the feedback people have left about them.
2. If you were logged in when you sent the payment you can view the payment in your account and there will be a link to the seller's feedback.
3. If you go the payment status URL you got in the 1st payment confirmation email there is a link on that page too.

my point exactly... feedback is for a buyer to read before they make a purchase... if u send the payment and then see that the feedback is terrible what good does it do then...so how can i see feed back to base a decision on it.... what is feedback for if after you get ripped off you leave negative feedback so somebody else can read it after they get ripped off, so they can leave negative feedback so somebody else can read it after they get ripped off, so they can leave negative feedback so somebody else can read it after they get ripped off, so they can ..............

u see my point ,this is crazy

what do i do to see merchant feedback??

MrData

sr. member

Activity: 290

Merit: 250

CoinPayments

There are at least 3 ways to get to your seller's feedback:
1. When you check out you can click the seller's feedback % at the top of the page to view the feedback people have left about them.
2. If you were logged in when you sent the payment you can view the payment in your account and there will be a link to the seller's feedback.
3. If you go the payment status URL you got in the 1st payment confirmation email there is a link on that page too.

rodeoclownicp

sr. member

Activity: 252

Merit: 250

Quote from: pr0d1gy on June 28, 2014, 07:47:06 PM

Quote from: rodeoclownicp on June 28, 2014, 05:49:03 PM

well do you know if the merchant that is using coinpayments that has the website noblemovement.com is legitimate...they have very recent posotive feedback on your website... is the feedback legit... if i report to you that i dont get my product will they be removed??

Well if they have a low score, and a lot of complaints, they would surely loose the ability to use CoinPayments on their website. Not all scam can be prevented, but most of the active merchants tent to be genuine and honest from what I see. Contact the merchant, and give them a few days. Might not be open on weekends or some strange hours. Before you go giving anyone bad feedback, make sure you speak to the merchant. Its like eBay, bad record will follow you, and people will avoid purchasing from that seller. Till otherwise... Its all legit.

hey i just tried to read feedback on one of your merchants before i use that merchant and i dont see how to navigate to merchant feedback- you can only see feedback you have left and feedback left about you but not feedback that others have left in order to make sure you want to use that merchant----THAT MAKES NO SENSE AT ALL - i hope i am wrong about that-you think it would be under feedback dropdown box- but it isnt? why ??

Topic: CoinPayments.net - Unbiased Unified Money Solution - Multi Payment Procesing - page 7. (Read 48618 times)