-SNIP-
Victor, Ash and Anders .. the whole CoinRoyale team has been taking care my complain very well, especially victor who has been in touch with me here since day one , even though yeah there's one important moment missed by victor that trigger this complicated situation, for those who wonder what's going on .. please take a look here https://bitcointalksearch.org/topic/balance-removed-from-coinroyale-5328628 .
So yeah I got my fund back , fully refunded, thanks to victor and everyone involved.
I wish you guys keep Anders and Ash in the team, they both assisted me very well and probably a lot other complains that come through CoinRoyale support email this time.
CoinRoyale getting better from what I've seen, hat off.
Happy you got access to your forgotten fund and a great applause to CoinRoyale staff on how they dealt with this situation.
Have a question related to the 0.0001BTC offer currently running : I activated it yesterday and then placed several bets on different games but today havign a look at of the wagered amount related to playthrough requirements I find that it seems to be way lower than the amount I had bet til now. Are the some percentages of contribution that every game has for bonus wagering purposes stated somewhere?
Hi there hopenotlate,
Only Blackjack, Video Poker and Slots count towards the rollover of your bonus. Dice, Baccarat, Sicbo and Roulette play do NOT count towards the rollover of the bonus. Hope that clarifies your questions....Happy to answer any further specific questions related to the code you are using...feel free to contact us at [email protected]