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Topic: Coins-e & Cryptsy , kidnapped support & the hamster servers DEPOSIT PROBLEMS (Read 1655 times)

legendary
Activity: 1876
Merit: 1000
Yes I lost 271 buk sending to cryptsy 5 weeks ago, many tickets about it (and lost XPM and BTC), sending transaction ID's etc but yeah they simply seem to have washed their hands of it Sad

Last reply was some gibberish about my client not being uptodate or sent to the wrong addy (trans reciept says otherwise). ...reaching for straws there cryptsy, so blame the customer despite in being 100% your issue.

Me lucky! Only 2.73 BUK was stealed by Cryptsy  Tongue
newbie
Activity: 49
Merit: 0
I have resorted to using twitter.

Bombard them here -> https://twitter.com/coins_e/
full member
Activity: 182
Merit: 100
6 Days and counting, still my Doge is missing Support tickets go ignored, I'm actively trying to trace who owns Coins-e but there is no info anywhere as they have Whois info hidden from the Public. if and when I find out they are gonna to get their asses kicked.  Cool
sr. member
Activity: 295
Merit: 250
3 days and a few tickets later, still don't have my coins  Angry
full member
Activity: 139
Merit: 100
Me lucky! Only 2.73 BUK was stealed by Cryptsy  Tongue
newbie
Activity: 49
Merit: 0
At least it sounds like they are working on it.

Just a shame they don't think of letting people know. Yes things go wrong, but just placing a message at the top saying there is a problem and they are working on it, would go a long way.
full member
Activity: 177
Merit: 100
New status

"Your deposit now has enough confirmations and will be credited shortly on to your account."
newbie
Activity: 49
Merit: 0
Got the same with my Transaction ID.

Doge is not showing in 'Under Maintenance' or Manage Finds now.
full member
Activity: 177
Merit: 100
I have checked now Transaction ID in support section and this is the new status:

"Transactions are currently inaccessible. Coin status is restoring"
full member
Activity: 177
Merit: 100
Stay Clear out of coins-e!!!!
I deposit doge 35hr ago still shows as ZERO!!!
open multiple support tickets and no answer - they IGNORE!!!!!
Lost all my coins - about 1 M of them!!

Help me post this to warn others - withdraw your coins and dont deposit



I HAVE THE SAME PROBLEM!!!

48 hour ago and still shows as zero.
I have opened multiple support tickets and no answer at the moment.

4,5M.......
newbie
Activity: 49
Merit: 0
I see they have moved Doge to coins under maintenance.
newbie
Activity: 49
Merit: 0
luckily it was only 35k odd of doge, but think that has now been lost.

Def do not pay any deposits in to there until they have it sorted.
newbie
Activity: 3
Merit: 0
Stay Clear out of coins-e!!!!
I deposit doge 35hr ago still shows as ZERO!!!
open multiple support tickets and no answer - they IGNORE!!!!!
Lost all my coins - about 1 M of them!!

Help me post this to warn others - withdraw your coins and dont deposit
sr. member
Activity: 295
Merit: 250
Been waiting for 2 hrs now on Coins-e for doge to show up that I deposited.

It shows as unconfirmed. When I put in the transaction ID in the 'Deposit not showing' form It says Your deposit now has 0 confirmations, we require 7 confirmations to credit your account.

Same. Been waiting over 12 hours now.
newbie
Activity: 49
Merit: 0
Been waiting for 2 hrs now on Coins-e for doge to show up that I deposited.

It shows as unconfirmed. When I put in the transaction ID in the 'Deposit not showing' form It says Your deposit now has 0 confirmations, we require 7 confirmations to credit your account.
hero member
Activity: 532
Merit: 500
Cryptsy made it ! deposit my Netcoins , coins-e continues to slow poking! Undecided WTG!!!

Coins-e are on the wrong fork. Your Doge are "missing in a dogechain parallel universe" . They may arrive back if and when coins-e switch back to the correct 1.3/1.4 fork. I sent then 129k doge 24 hrs ago and they have still not arrived.

M
hero member
Activity: 672
Merit: 500
Cryptsy made it ! deposit my Netcoins , coins-e continues to slow poking! Undecided WTG!!!
hero member
Activity: 606
Merit: 500
cryptsy is really too slow.... it is always adding shit coins , one after one ..... but the structure is so slow that doing trading is impossible to do normally. you have to place an order and wait that the transaction reach that price. is not possible to adapt in real time orders to the market.
hero member
Activity: 672
Merit: 500
thanks for the advice tribeman, im already trading some new alts with coinedup they are doing very good job atm, but it is hard to work in advance with new alt coins...
legendary
Activity: 1019
Merit: 1003
Kobocoin - Mobile Money for Africa
This is the state of cryptos at this moment in time. The waits we have to put up with are TRULY AMAZING, but I guess they rewards can be amazing as well. I have a love/hate relationship with Cryptsy. I now do most of my trading on CoinedUp.

CoinedUp is not bad but some people hate it with a vengeance. It's good for the newer ALTs. Try and work 1-2 days in advance (I know it sounds impossible). That way you get less frustrated.
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