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Topic: Coins-e.com a fucked up exchange (Read 3182 times)

member
Activity: 83
Merit: 10
February 19, 2014, 09:34:26 PM
#29
googled it. http://pastebin.com/WZshPuup
   

    Domain Name: COINS-E.COM
    Registrar URL: http://www.godaddy.com
    Updated Date: 2013-07-05 23:41:36
    Creation Date: 2013-05-23 08:58:46
    Registrar Expiration Date: 2014-05-23 08:58:46
    Registrar: GoDaddy.com, LLC
    Registrant Name: Vignesh Sundaresan
    Registrant Organization: Inspirin
    Registrant Street: 280-A Lloyds Road
    Registrant Street: Gopalapuram
    Registrant City: Chennai
    Registrant State/Province: Tamil Nadu
    Registrant Postal Code: 600086
    Registrant Country: India
    Admin Name: Vignesh Sundaresan
    Admin Organization: Inspirin
    Admin Street: 280-A Lloyds Road
    Admin Street: Gopalapuram
    Admin City: Chennai
    Admin State/Province: Tamil Nadu
    Admin Postal Code: 600086
    Admin Country: India
    Admin Phone: +91.4428353005
    Admin Fax:
    Admin Email: [email protected]
    Tech Name: Vignesh Sundaresan
    Tech Organization: Inspirin
    Tech Street: 280-A Lloyds Road
    Tech Street: Gopalapuram
    Tech City: Chennai
    Tech State/Province: Tamil Nadu
    Tech Postal Code: 600086
    Tech Country: India
    Tech Phone: +91.4428353005
    Tech Fax:
    Tech Email: [email protected]
    Name Server: PDNS03.DOMAINCONTROL.COM
    Name Server: PDNS04.DOMAINCONTROL.COM
     
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member
Activity: 83
Merit: 10
February 19, 2014, 09:05:58 PM
#28
I tried to withdraw my bitcoin for 0.57229350 cents, not going anywhere. withdrawal null.and initiated.


18-Feb-14 21:56:34   null   withdrawal   initiated   0.57229350   0.57229351   0.00000001


and mine doge deposit -4,644.08242276 not going anywhere since they said doge is in maintenance mode.
sr. member
Activity: 478
Merit: 253
January 15, 2014, 02:55:57 AM
#26
@btc1210
thanks for the reply

I advise everyone to stay away from coins-e.com
its already 19 days since the original claim and no word from them (him)
they have the stablecoin wallets together with some other bunch of coins
"Coins under maintenance"

and today I just realized that the withdrawal fee for bitcoin is 0.002
for my coins-e.com funds (I only have 0.004 BTC total !!!)

I have nowhere seen this can of fee !!!
banks are angels compared to this exchange !!!!
full member
Activity: 140
Merit: 100
January 09, 2014, 02:56:44 PM
#25
posting here in the hope of a coins-e.com support team member sees this
because their own support its not responding 13 days since I posted original request
which is about a stablecoin deposit
its not much since I was testing the waters of the exchange but in principle
I want to avoid using this exchange if this continues

I have found the transaction ID that proves the deposit
f62f6756680267dbaff876a93bfbe2b9d35f7cfbcda5813d011dc958c465f714
and can be seen here
http://sbc.blockexplorer.io/tx/f62f6756680267dbaff876a93bfbe2b9d35f7cfbcda5813d011dc958c465f714

I tried to report using your specialized form
https://www.coins-e.com/support/deposit/
but I am not sure if it went through

and the support team has not answered 13 days already since my initial support request

Support is pretty much non-existent for Coins-e. They don't reply to tickets, they aren't active on this forum, their twitter is rarely used.

I think it's one person running the whole thing and probably a student and non English speaker.
sr. member
Activity: 478
Merit: 253
January 09, 2014, 02:36:46 PM
#24
posting here in the hope of a coins-e.com support team member sees this
because their own support its not responding 13 days since I posted original request
which is about a stablecoin deposit
its not much since I was testing the waters of the exchange but in principle
I want to avoid using this exchange if this continues

I have found the transaction ID that proves the deposit
f62f6756680267dbaff876a93bfbe2b9d35f7cfbcda5813d011dc958c465f714
and can be seen here
http://sbc.blockexplorer.io/tx/f62f6756680267dbaff876a93bfbe2b9d35f7cfbcda5813d011dc958c465f714

I tried to report using your specialized form
https://www.coins-e.com/support/deposit/
but I am not sure if it went through

and the support team has not answered 13 days already since my initial support request
newbie
Activity: 11
Merit: 0
January 08, 2014, 11:50:49 PM
#23
A few days ago, I sent money to the exchange of Coins-e.com
Until that time came Doge. Very bad currency exchange. Support is not responding...
sr. member
Activity: 271
Merit: 250
December 08, 2013, 04:34:10 AM
#22
i am still missing a tag-coin deposit from a week ago. Support doesnt respond and txid is not found. Support is non-existant
full member
Activity: 151
Merit: 100
December 08, 2013, 01:28:10 AM
#21
Can anyone help me? Coins-e seems to be the only exchange offering ORB but I absolutely have come to detest them because I have to email every time i receive a deposit and then it magically appears... I wonder how many people dont email about missing deposits and coins-e just keeps them...

Try this page using the transactions id of the deposit.  It works every time!

https://www.coins-e.com/support/deposit/
newbie
Activity: 8
Merit: 0
December 08, 2013, 01:21:04 AM
#20
Can anyone help me? Coins-e seems to be the only exchange offering ORB but I absolutely have come to detest them because I have to email every time i receive a deposit and then it magically appears... I wonder how many people dont email about missing deposits and coins-e just keeps them...
legendary
Activity: 999
Merit: 1000
August 29, 2013, 08:57:25 PM
#19
Theres something that people who don't play with code should understand. No matter how much you alpha test, you can't simulate every real world condition.. Hence the beta testing in real world conditions.

PhenixEx and CoinEx are two exchanges currently in beta testing also. They have not been perfect and changes have been required. Crypsty also has had problems, some after it has been established for a while. It is difficult to name any exchange that has operated perfectly from it's introduction.

If you use an exchange or any other service running in beta you should accept that there will be tweaks and perhaps outages so the service can be perfected. That is what a beta is for and why it is made clear that the service is being tested.

There should also be a realisation that while bitcoin has had time for development, there is rapid development in alternatives, and often developers have real world commitments, such as jobs and families. The economy hasn't grown enough to generate the profits that would allow full time participation for many developers. Therefore even with members of development teams spread across several time zones, it can be impossible to maintain a 24 hour presence.

Developers in general do their best in responding to difficulties as promptly and efficiently as the situation allows. I believe they should be given some latitude, after all they are building the infrastructure that is bringing utility, and therefore worth, to the cryptocurrencies you hold.

Unwarranted criticism when they do not live up to unrealistic expections is not only a disservice to them, but a disservice to the cryptocommunity as a whole.

Stop making sense
legendary
Activity: 1764
Merit: 1000
August 29, 2013, 07:52:01 PM
#18
Theres something that people who don't play with code should understand. No matter how much you alpha test, you can't simulate every real world condition.. Hence the beta testing in real world conditions.

PhenixEx and CoinEx are two exchanges currently in beta testing also. They have not been perfect and changes have been required. Crypsty also has had problems, some after it has been established for a while. It is difficult to name any exchange that has operated perfectly from it's introduction.

If you use an exchange or any other service running in beta you should accept that there will be tweaks and perhaps outages so the service can be perfected. That is what a beta is for and why it is made clear that the service is being tested.

There should also be a realisation that while bitcoin has had time for development, there is rapid development in alternatives, and often developers have real world commitments, such as jobs and families. The economy hasn't grown enough to generate the profits that would allow full time participation for many developers. Therefore even with members of development teams spread across several time zones, it can be impossible to maintain a 24 hour presence.

Developers in general do their best in responding to difficulties as promptly and efficiently as the situation allows. I believe they should be given some latitude, after all they are building the infrastructure that is bringing utility, and therefore worth, to the cryptocurrencies you hold.

Unwarranted criticism when they do not live up to unrealistic expections is not only a disservice to them, but a disservice to the cryptocommunity as a whole.

Nice translation... no wonder why the  alt coin market is going for a long winding spiral down.. if such kind of mentality of Assholes will continue to persist and pervade, .. security and confidence   on these kind of coins will go down the bottomless pit.
hero member
Activity: 896
Merit: 500
August 29, 2013, 05:44:34 PM
#17
Coins-E is a new exchange, changes might happen like the new layout. but your crypto currency is always safe.
Bugs happen on every exchange, please accept our apologies.


Allow me to translate this for you:

We're a new exchange WTF? Things happen with new sites but we didn't lose your .00988 coins, you high roller LOL!

Shit happens on every exchange and if you don't like it, fuck off and die.



Translation complete:


~BCX~

 Grin
sr. member
Activity: 462
Merit: 251
August 29, 2013, 05:09:56 PM
#16
Theres something that people who don't play with code should understand. No matter how much you alpha test, you can't simulate every real world condition.. Hence the beta testing in real world conditions.

PhenixEx and CoinEx are two exchanges currently in beta testing also. They have not been perfect and changes have been required. Crypsty also has had problems, some after it has been established for a while. It is difficult to name any exchange that has operated perfectly from it's introduction.

If you use an exchange or any other service running in beta you should accept that there will be tweaks and perhaps outages so the service can be perfected. That is what a beta is for and why it is made clear that the service is being tested.

There should also be a realisation that while bitcoin has had time for development, there is rapid development in alternatives, and often developers have real world commitments, such as jobs and families. The economy hasn't grown enough to generate the profits that would allow full time participation for many developers. Therefore even with members of development teams spread across several time zones, it can be impossible to maintain a 24 hour presence.

Developers in general do their best in responding to difficulties as promptly and efficiently as the situation allows. I believe they should be given some latitude, after all they are building the infrastructure that is bringing utility, and therefore worth, to the cryptocurrencies you hold.

Unwarranted criticism when they do not live up to unrealistic expections is not only a disservice to them, but a disservice to the cryptocommunity as a whole.
newbie
Activity: 30
Merit: 0
August 29, 2013, 04:28:26 PM
#15
Coins-E is a new exchange, changes might happen like the new layout. but your crypto currency is always safe.
Bugs happen on every exchange, please accept our apologies.
legendary
Activity: 1764
Merit: 1000
August 29, 2013, 04:21:17 PM
#14
Thanks for finally fixing it after 24 hours.. you should mention that on your support system, and I have every right to post here and tell everybody on how GOOD your technical support respond in real time, so dont fucking tell me what to do. ( it shows how you handle your customers ). And WHERE in your website it tells coins-e is a fucking Beta Release? Another excuse to fuck around with the traders?
newbie
Activity: 30
Merit: 0
August 29, 2013, 03:28:01 PM
#13
XPM/BTC now fixed,
please use the Coins-E contact us support option it's their for a reason.
support responds in under 24h you have no reason to come here.

https://Coins-E.com still in Beta but growing fast.
sr. member
Activity: 420
Merit: 250
August 29, 2013, 11:13:58 AM
#12
I tried to sell into those xpm prices and the trades just stayed as queued. Atleast I was able to withdraw my XPM, I would be pretty steamed if they were stuck in the exchange.
full member
Activity: 131
Merit: 100
August 29, 2013, 10:42:43 AM
#11
I have a lot deposits pending: redcoins, grandcoins and richcoins. I don't understand why! I checked redcoin blockexplorer and the transaction has a lot of confirmations.

I contacted them and i am waiting for a response.
hero member
Activity: 756
Merit: 501
August 29, 2013, 08:09:15 AM
#10
That explains it then. Cryptsy had some downtimes, but they seem to have fixed that.
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