Author

Topic: Coins Stuck in Bittrex - Please Help! (Read 209 times)

member
Activity: 83
Merit: 10
December 01, 2017, 08:05:24 AM
#4

Try finding the guys who run the exchange on twitter and direct tweet + reply tweet them your support ticket number. Good luck.
member
Activity: 138
Merit: 11
December 01, 2017, 06:08:05 AM
#3
BitTrex has been very bad at responding to technical support tickets lately, so everyone complains about the complaint will be resolved as soon as possible
legendary
Activity: 1218
Merit: 1006
December 01, 2017, 03:28:53 AM
#2
Rather than creating multiple support ticket there keep discussion related to same problem in one ticket so that they will not behave rudely with you.

You can try to reach them via their twitter page https://twitter.com/bittrexexchange (message them) they are pretty active there.
Also you can join their slack channel https://support.bittrex.com/hc/en-us/articles/115002224092-How-do-I-get-invited-to-the-Bittrex-Slack-channel (but you have to be enhanced verified).

You can also post this in their ANN thread in this forum https://bitcointalksearch.org/topic/ann-bittrex-next-generation-exchange-btcltceacppcrddftcand-more-463202
newbie
Activity: 19
Merit: 0
November 30, 2017, 03:27:07 PM
#1
I disabled my Bittrex account while it was being hacked into. The coins are still there and I did a support ticket 15 days ago and all I'm getting from them is automated emails saying that they are waiting for my response after I've 2X sent what the automated emails asked for. Anyone know what's going on there and how to reach a live person there? Thanks!
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