I was coinsbit.io exchange user since Sep 2019.
I've passed their KYC and was trading via API.
On 09th of Feb 2020 I've tried to log in into my coinsbit.io account and got this error: "Your account has been blocked".
I've emailed to support ([email protected]) and got this answer (translated from Russian):
Quote
Good afternoon! Your account is being checked by the security service, please wait.
After this I've messaged several times to [email protected] to clarify the reason for "security check", and received this answer on 16th of Feb (translated from Russian):
Quote
Hello. The team deals with your issue. Thanks for waiting.
On 17th of Mar 2020 I've tried to log into account one more time, and this time there was no error. After successful log in I've noticed that 2FA was deactivated, and all balances are 0.
There were no trades and withdrawals in "History" since 09th Feb 2020, so exchange just simply take away my funds.
I've messaged support again via on-site ticket system and got this answer:
Quote
Dear user, please provide also screenshot of your problem on our email [email protected]
I've did as support told me and still got no answer )Scammers Profile Link:
https://bitcointalksearch.org/user/coinsbitexchange-2681193
Reference Link:
https://coinsbit.io
Amount Scammed:
~0.19 BTC (1200 USD), the total balance at the moment of account ban
Payment Method:
ETH, initial deposit was 1 ETH.
Proof of Payment:
https://etherscan.io/tx/0x1b5a55659a87f84337b1e461ac4743ad385dfc70b2dbc768bfc954b81b1ac9d1
PM/Chat Logs:
Email and ticket conversations:
https://imgur.com/a/uFgRkPY
Additional Notes:
Looks like coinsbit.io exchange just taking funds from user accounts without any explanation. Be careful!