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Topic: Coinsecure refund process! - page 2. (Read 547 times)

sr. member
Activity: 787
Merit: 276
Currency Xchanger™
June 04, 2018, 01:25:56 AM
#13
Seems like Benson also totally vanished from forum :/
hero member
Activity: 1302
Merit: 532
May 29, 2018, 06:25:34 PM
#12
Hmm then why would CS request ITR , That's way too personal to share with any 3rd Party unknown persons . Pretty messed up situation it seems , KYC should be enough to give users money back what's theirs .
I am not sure why they wanted to collect all those things, may be they want to impress the authorities how strict their policies are  Grin, i am really glad that i use the site when ever i want to sell the coins and i wont hold my coins in any exchange, if so i would have had a hard time to get my money out. I just have a few hundred rupees in the site and i would rather give it a pass.
sr. member
Activity: 787
Merit: 276
Currency Xchanger™
May 19, 2018, 09:52:48 PM
#11
Yeah it is strange. I mailed the coinsecure cc in this regard. Here is there reply.

"Kavitha (Secure Bitcoin Traders Pvt. Ltd.)
May 17, 4:26 PM IST

Hi,

Please wait we will be updating a declaration for the users who have not filed ITR so far. You are requested to print the declaration, sign and send it with your self-attested KYC document and agreement.

If you have any other queries please email us at [email protected] or Call us on +91 98711 15455. (11am - 8pm, Monday – Saturday)

Warm Regards,
Kavitha
Team Coinsecure"

PS: Don't know why but the image is not getting posted so I have pasted the email contents here.

Why should any Company, least of all unregulated bitcoin exchanges demand ITR? Even banks where you have crores of money deposited do not ask for ITR details.
And what would the objective be of having your IT return? It really doesn't make sense.

May be IT dept. asked them to do so , this is about huge money refund process .

No way, Neither Coinsecure nor IT dept have any right to ask ITR through Coinsecure. IT dept can check easily anything through PAN, so why they will ask Coinsecure to ask ITR for refund process. If IT dept want they can ask KYC details of user and directly contact user. IT dept never ask through 3rd party because they have all access of data.


Hmm then why would CS request ITR , That's way too personal to share with any 3rd Party unknown persons . Pretty messed up situation it seems , KYC should be enough to give users money back what's theirs .
legendary
Activity: 1582
Merit: 1064
May 19, 2018, 03:33:32 PM
#10
No way, Neither Coinsecure nor IT dept have any right to ask ITR through Coinsecure. IT dept can check easily anything through PAN, so why they will ask Coinsecure to ask ITR for refund process. If IT dept want they can ask KYC details of user and directly contact user. IT dept never ask through 3rd party because they have all access of data.

That is true. Are they going to act on those IT returns? What if I have shown income of 10,000 Rs? What if I have shown income of Rs 1 Crore? What business is it of theirs?
In both cases, they have no choice but to process the refund. Hell, even if you have not filed IT returns, they are going to process the refund after taking a declaration. 
legendary
Activity: 2562
Merit: 1064
May 19, 2018, 02:26:46 PM
#9
Yeah it is strange. I mailed the coinsecure cc in this regard. Here is there reply.

"Kavitha (Secure Bitcoin Traders Pvt. Ltd.)
May 17, 4:26 PM IST

Hi,

Please wait we will be updating a declaration for the users who have not filed ITR so far. You are requested to print the declaration, sign and send it with your self-attested KYC document and agreement.

If you have any other queries please email us at [email protected] or Call us on +91 98711 15455. (11am - 8pm, Monday – Saturday)

Warm Regards,
Kavitha
Team Coinsecure"

PS: Don't know why but the image is not getting posted so I have pasted the email contents here.

Why should any Company, least of all unregulated bitcoin exchanges demand ITR? Even banks where you have crores of money deposited do not ask for ITR details.
And what would the objective be of having your IT return? It really doesn't make sense.

May be IT dept. asked them to do so , this is about huge money refund process .

No way, Neither Coinsecure nor IT dept have any right to ask ITR through Coinsecure. IT dept can check easily anything through PAN, so why they will ask Coinsecure to ask ITR for refund process. If IT dept want they can ask KYC details of user and directly contact user. IT dept never ask through 3rd party because they have all access of data.
sr. member
Activity: 787
Merit: 276
Currency Xchanger™
May 19, 2018, 11:52:10 AM
#8
Yeah it is strange. I mailed the coinsecure cc in this regard. Here is there reply.

"Kavitha (Secure Bitcoin Traders Pvt. Ltd.)
May 17, 4:26 PM IST

Hi,

Please wait we will be updating a declaration for the users who have not filed ITR so far. You are requested to print the declaration, sign and send it with your self-attested KYC document and agreement.

If you have any other queries please email us at [email protected] or Call us on +91 98711 15455. (11am - 8pm, Monday – Saturday)

Warm Regards,
Kavitha
Team Coinsecure"

PS: Don't know why but the image is not getting posted so I have pasted the email contents here.

Why should any Company, least of all unregulated bitcoin exchanges demand ITR? Even banks where you have crores of money deposited do not ask for ITR details.
And what would the objective be of having your IT return? It really doesn't make sense.

May be IT dept. asked them to do so , this is about huge money refund process .
legendary
Activity: 1582
Merit: 1064
May 18, 2018, 02:01:11 PM
#7
Yeah it is strange. I mailed the coinsecure cc in this regard. Here is there reply.

"Kavitha (Secure Bitcoin Traders Pvt. Ltd.)
May 17, 4:26 PM IST

Hi,

Please wait we will be updating a declaration for the users who have not filed ITR so far. You are requested to print the declaration, sign and send it with your self-attested KYC document and agreement.

If you have any other queries please email us at [email protected] or Call us on +91 98711 15455. (11am - 8pm, Monday – Saturday)

Warm Regards,
Kavitha
Team Coinsecure"

PS: Don't know why but the image is not getting posted so I have pasted the email contents here.

Why should any Company, least of all unregulated bitcoin exchanges demand ITR? Even banks where you have crores of money deposited do not ask for ITR details.
And what would the objective be of having your IT return? It really doesn't make sense.
newbie
Activity: 12
Merit: 0
May 17, 2018, 09:29:22 PM
#6
Yeah it is strange. I mailed the coinsecure cc in this regard. Here is there reply.

"Kavitha (Secure Bitcoin Traders Pvt. Ltd.)
May 17, 4:26 PM IST

Hi,

Please wait we will be updating a declaration for the users who have not filed ITR so far. You are requested to print the declaration, sign and send it with your self-attested KYC document and agreement.

If you have any other queries please email us at [email protected] or Call us on +91 98711 15455. (11am - 8pm, Monday – Saturday)

Warm Regards,
Kavitha
Team Coinsecure"

PS: Don't know why but the image is not getting posted so I have pasted the email contents here.
legendary
Activity: 2632
Merit: 1094
May 17, 2018, 04:45:56 AM
#5
I received a mail this morning from coin secure informing that they have started the refund process. But to claim refund they are asking for my ITR return along with KYC documents. Now I don't file ITR. How would I claim my money?

This does seem very strange. Asking for KYC documents is fine, because they feel the need to prevent money laundering.
But what use would they have for ITR? And can they insist you provide it?

It's strange as till today no company has asked for an ITR form. KYC documents definitely have to be submitted. 
legendary
Activity: 1582
Merit: 1064
May 16, 2018, 03:30:15 PM
#4
I received a mail this morning from coin secure informing that they have started the refund process. But to claim refund they are asking for my ITR return along with KYC documents. Now I don't file ITR. How would I claim my money?

This does seem very strange. Asking for KYC documents is fine, because they feel the need to prevent money laundering.
But what use would they have for ITR? And can they insist you provide it?
newbie
Activity: 12
Merit: 0
May 15, 2018, 09:42:25 PM
#3
I have PAN and Adhaar card. I'll talk to the coin secure cc and if they dont refund without the ITR then I will file it.
member
Activity: 280
Merit: 28
May 15, 2018, 09:32:17 PM
#2
I received a mail this morning from coin secure informing that they have started the refund process. But to claim refund they are asking for my ITR return along with KYC documents. Now I don't file ITR. How would I claim my money?

If you are not filing an ITR because your earnings are meagre or nil, even then you can now file online using the Saral form.  Since it's already that time of the year when we file and pay taxes, this wouldn't be too difficult.  The Saral form is easy and simple to fill. You will get the acknowledgement immediately. Hopefully, you've got a PANcard, and perhaps Aadhaar.

That should solve your refund worries!
newbie
Activity: 12
Merit: 0
May 15, 2018, 09:08:25 PM
#1
I received a mail this morning from coin secure informing that they have started the refund process. But to claim refund they are asking for my ITR return along with KYC documents. Now I don't file ITR. How would I claim my money?
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