Seems to be one of those complaints that can be easier to resolve via casino guru or askgamblers. Have you filed any complaint there yet? On casino guru, their safety index is low at 4.1/10
They have quite a number of complaints there, most of which are unresolved.
Topic: Coins.game banned my account when I tried to withdraw - page 3. (Read 483 times)
Reuploading the images:
I'm adding this to my list, but I don't think you'll get any solution for your case. Coins's representative has been away for a while, and there is other case with them that is left unsolved.
I'm adding this to my list, but I don't think you'll get any solution for your case. Coins's representative has been away for a while, and there is other case with them that is left unsolved.
What happened::
I've been playing occasionally on coins.game since last year. On april 18, as my balance was at 0, I made two 500$ usdt-erc20 deposits. Since then, I slowly worked up this amount to 4698.25$ via sportsbetting and I attempted to withdraw that amount yesterday may 07. When I tried to log in today, the access was denied and I got this message via live chat :
https://imgur.com/a/T4h2rYO
I don't understand any of these accusations.
1) ''if they are found to be receiving, attempting to gain an advantage by trading their card information or colluding with other users to gain an unfair advantage. These advantages may include dropping and transferring chips, discussing hands during play, using the same account multiple times, soft play.''
I have not played any card game on coins.game, only sportsbetting
2) ''Once coins.game notices fraudulent, illegal, dishonest or improper activity (including using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or betting, wagering or playing poker through or on behalf of a third party) on the Website''
I do not use a VPN while accessing coins.game. All my bets are my own and if I recall correctly, I already provided verification documents MONTHS AGO which were accepted.
I do not have access to my account anymore so I cannot post any betting history etc to support my point sadly.
Scammers Profile Link:
https://bitcointalksearch.org/user/denis-coins-3575821
Amount Scammed:
4698.25$ usdt-erc20
I've been playing occasionally on coins.game since last year. On april 18, as my balance was at 0, I made two 500$ usdt-erc20 deposits. Since then, I slowly worked up this amount to 4698.25$ via sportsbetting and I attempted to withdraw that amount yesterday may 07. When I tried to log in today, the access was denied and I got this message via live chat :
https://imgur.com/a/T4h2rYO
I don't understand any of these accusations.
1) ''if they are found to be receiving, attempting to gain an advantage by trading their card information or colluding with other users to gain an unfair advantage. These advantages may include dropping and transferring chips, discussing hands during play, using the same account multiple times, soft play.''
I have not played any card game on coins.game, only sportsbetting
2) ''Once coins.game notices fraudulent, illegal, dishonest or improper activity (including using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or betting, wagering or playing poker through or on behalf of a third party) on the Website''
I do not use a VPN while accessing coins.game. All my bets are my own and if I recall correctly, I already provided verification documents MONTHS AGO which were accepted.
I do not have access to my account anymore so I cannot post any betting history etc to support my point sadly.
Scammers Profile Link:
https://bitcointalksearch.org/user/denis-coins-3575821
Amount Scammed:
4698.25$ usdt-erc20
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