coins.ph got hacked ? | Bitcointalksearch.org

Mahanton

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Quote from: Yaunfitda on September 08, 2018, 09:31:30 PM

Quote from: jhenfelipe on September 07, 2018, 12:23:01 PM

Someone on our local board has asked about this topic, I waited for him to post here, but he is not online until now so I'll post this on his behalf before this thread gets locked. This was the answer of coins.ph representative:

Quote from: coins.ph.Julze on September 06, 2018, 08:18:47 AM

Quote from: Yaunfitda on September 04, 2018, 04:50:12 AM

Hello coins.ph

Can you please confirmed this?

https://bitcointalksearch.org/topic/coinsph-got-hacked-5006147

Someone posted that he got e-mail claiming to be from [email protected]. But the individual said he/she doesn't have any account on coins.ph. Can you shed light so that this FUD or whatever news can finally laid to rest?

Thank you for bringing this up in this thread. Please note that our official help center is [email protected], any other email claiming to represent our platform would be considered phishing.

For more information, you may visit this link: https://support.coins.ph/hc/en-us/articles/216058047-How-do-I-avoid-phishing-sites-

Don't hesitate to reach out to us if you need more help!

This case is now solved. It's now clear that you received a phishing email.

Hi everyone,

Sorry I was out in the last couple days and was unable to follow it up.

Thanks to @jhenfelipe for updating this thread. So yes, its official the email the OP got is not from coins.ph.

@OP kindly lock this thread now!!!

He already forgot this thread for sure because hes online and active but not able to check the thread he made regarding on his issue.Talking back on the topic if you aren't expecting something email from any other service then suddenly emails you out then its 100% phishing and should really be ignored.If you don't have such wallet then why would worry to much?

Yaunfitda

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Quote from: jhenfelipe on September 07, 2018, 12:23:01 PM

Someone on our local board has asked about this topic, I waited for him to post here, but he is not online until now so I'll post this on his behalf before this thread gets locked. This was the answer of coins.ph representative:

Quote from: coins.ph.Julze on September 06, 2018, 08:18:47 AM

Quote from: Yaunfitda on September 04, 2018, 04:50:12 AM

Hello coins.ph

Can you please confirmed this?

https://bitcointalksearch.org/topic/coinsph-got-hacked-5006147

Someone posted that he got e-mail claiming to be from [email protected]. But the individual said he/she doesn't have any account on coins.ph. Can you shed light so that this FUD or whatever news can finally laid to rest?

Thank you for bringing this up in this thread. Please note that our official help center is [email protected], any other email claiming to represent our platform would be considered phishing.

For more information, you may visit this link: https://support.coins.ph/hc/en-us/articles/216058047-How-do-I-avoid-phishing-sites-

Don't hesitate to reach out to us if you need more help!

This case is now solved. It's now clear that you received a phishing email.

Hi everyone,

Sorry I was out in the last couple days and was unable to follow it up.

Thanks to @jhenfelipe for updating this thread. So yes, its official the email the OP got is not from coins.ph.

@OP kindly lock this thread now!!!

jhenfelipe

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Someone on our local board has asked about this topic, I waited for him to post here, but he is not online until now so I'll post this on his behalf before this thread gets locked. This was the answer of coins.ph representative:

Quote from: coins.ph.Julze on September 06, 2018, 08:18:47 AM

Quote from: Yaunfitda on September 04, 2018, 04:50:12 AM

Hello coins.ph

Can you please confirmed this?

https://bitcointalksearch.org/topic/coinsph-got-hacked-5006147

Someone posted that he got e-mail claiming to be from [email protected]. But the individual said he/she doesn't have any account on coins.ph. Can you shed light so that this FUD or whatever news can finally laid to rest?

Thank you for bringing this up in this thread. Please note that our official help center is [email protected], any other email claiming to represent our platform would be considered phishing.

For more information, you may visit this link: https://support.coins.ph/hc/en-us/articles/216058047-How-do-I-avoid-phishing-sites-

Don't hesitate to reach out to us if you need more help!

This case is now solved. It's now clear that you received a phishing email.

Franzinatr

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You can lock the thread now to prevent other people reading this and spread the fake news since there's no proof of evidence that coins.ph getting hacked. When posting another topic about something bad news (hacked, exit scam, etc...) please provide at least simple evidence so many readers will look into it if it's true or not. Thank you so much thread starter for discussions about coins.ph

Peace out!

harizen

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

I don't understand how can you conclude easily that coins.ph got hacked just because you received an email from them knowing that you don't have an account there.

You know it's way more better if you will provide some screenshots rather than assuming it at your own. You will damage a reputation of someone the way you construct your statement.

If you are in the internet world for several years now, you must know the obvious thing to do if you got some unexpected email.

finaleshot2016

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

To all verified users, they will receive a message indicating about the incident via email, facebook, twitter and other social media accounts. Also, news channel will also be informed according to the situation happened.

The fact that "you received a bitcoin" is completely a troll. It's just a phishing site, don't get fooled by some scammers in crypto. It's a common tactics of scammers to create a similar account and copy the design and layouts of the email.

If you don't have any accounts with coins.ph then you should think about it, why did you receive an email from them even you didn't register to their platform? strange af.

Even coins.ph is a local wallet, don't underestimate it's security because first of all they will not create a platform about digital currency if they don't have any security to avoid those hackshits.

PS: please provide supporting details because the company might accused as one of the fraudsters here.

JanpriX

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

Well, you don't have any account with the said wallet provider/exchange so receiving an e-mail from that address must put your guard up and think that something's definitely not right. First thing that you should pop out from your mind is that this maybe a phishing attempt. At that first thought, you should know what to do.

One more thing, don't jump into conclusion that Coins.ph got hacked. Gather first important details before making any statement like that. It is also very important to post some screenshot of the email that you got just to provide warnings to other forum users. An actual screenshot of that email will greatly help other people recognize such heinous attempts.

Franzinatr

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I don't heard any news on coins.ph being hacked or something, please don't post a thread symbianize/phcorner-like since you don't have proof of evidence what you posting about. We need a serious discussion here, not guessing here. They have only system maintenance (as of yesterday) and I also experiencing problems while loading my own number and fails repeatedly...

Sorry if I post like this since I'm also a coins.ph user and I might panic exchange all my holdings to fiat earlier.

Oceat

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Quote from: sheenshane on September 05, 2018, 10:00:51 AM

Quote from: First77 on September 04, 2018, 08:52:31 PM

Quote from: ?? on ??

So you do have an account, or not??

I do not have any account with https://coins.ph

So, if you don't have an account on https://coins.ph then you've got an emailed from them probably that is phishing link, or are you sure that are you the only one who used your Gmail account? If you don't have an account in Coins.ph that is impossible for you to receive a message from them. I'm using Coins.ph wallet when I convert my bitcoin to fiat only I didn't store bitcoin on this wallet because I'm not the one who holds my key. So, if it is true, this may warn for us to careful on that maybe Coins.ph got hacked or they send a wrong Gmail account.

My only conclusion for this, is that someone might be using your email to register to coins.ph or i might be wrong. Anyway, if you guys keep receiving such an email even if you don't know it yet, it's better to block them so it won't bother with you again. Some emails are spam and you will keep on receiving it if you don't do anything from it.
Sometimes creating a new email is a good stuff too, because it has no spam no nothing.

P.S. Don't ever reply to a spam message or click any links that they have sent to you, this might be a phishing site.

sheenshane

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Quote from: First77 on September 04, 2018, 08:52:31 PM

Quote from: ?? on ??

So you do have an account, or not??

I do not have any account with https://coins.ph

So, if you don't have an account on https://coins.ph then you've got an emailed from them probably that is phishing link, or are you sure that are you the only one who used your Gmail account? If you don't have an account in Coins.ph that is impossible for you to receive a message from them. I'm using Coins.ph wallet when I convert my bitcoin to fiat only I didn't store bitcoin on this wallet because I'm not the one who holds my key. So, if it is true, this may warn for us to careful on that maybe Coins.ph got hacked or they send a wrong Gmail account.

livingfree

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Quote from: First77 on September 04, 2018, 02:56:45 AM

Quote from: livingfree on September 04, 2018, 02:00:29 AM

You didn't registered to them but how did that scammer knew your email? if you can remember those websites that you registered with that email, maybe he/she got your email there or your email was sold through email marketers.

Yesterday I registered with 4 or 5 gold and silver dealers and 2 of them have bitcoins [buy and sell cryptos etc..] since I am posting here. Now I have the top 3 bullion dealers for my website but I wanted more on the list.

Probably from any of them or older forms or websites that you registered. That's a phishing attempt so don't ever click the link that was emailed to you.

You can check what's their status through https://status.coins.ph/ and there's no incident reports that they have been hack or there's something wrong. I might send them an email regarding this but as nutildah said post what's inside the email.

First77

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Quote from: ?? on ??

So you do have an account, or not??

I do not have any account with https://coins.ph

jhenfelipe

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OP just edited the Main Post.

Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

First of all, I have used coins.ph since 2015 and I never got an email from [email protected]

Second, coins.ph user can send MONEY (PHP) to anyone even without a coins.ph account through Remittance, but cannot send BITCOIN or any cryptocurrency it supports via email to a non coins.ph user. To send via Email, the email address should be associated with a Coins.ph account, so if you don't have an account then it's impossible for you to receive BTC from a coins.ph user (good reference: How to Send Money Online with Coins.ph)

Receiving an email like this doesn't mean that coins.ph (or any other site) got hacked. Please bear in mind that scammers|fraudsters are there, making and doing different ways to fool and scam someone.

Most likely in your case, saying that you received a BTC is a bait for you to go through the process of entering your log in credentials.

mocacinno

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Quote from: FeverMore23 on September 04, 2018, 05:58:54 AM

coins.ph didn't got hacked. Coins ph has a good security because to register, it requires you to input your valid id and a picture of yourself with your valid id. I think that you're just being hacked by phising site which requires you to confirm your personal information including your email and password. Always remember the original site of coins ph or use their application so you can avoid being hacked.

Well... I've never used coins.ph in the past, and your end conclusing is defenately correct (make sure you're visiting the correct tld), i wouldn't go as far as to say a site has good security because they implemented KYC validation.
Did you ever have the chance to vet coins.ph's sourcecode? Do you know if they store the bulk of their funds on a hot wallet? Do you know if they store private keys on a web-accessible db? Do you know their encryption scheme? Do you know their employee's hiring policy?

My point is pretty simple: losing funds from a web wallet can come from 2 sources: either you did something "stupid" (like following a phising link, getting your PC infected, ...) OR the wallet provider did something stupid (like getting hacked).

All the KYC regulations in the world won't protect you agains the second attack vector (the online wallet provider).

By using open source, community vetted, wallets... Either (airgapped) desktop wallets, hardware wallets or paper wallet, you seriously decrease the odds of losing funds, since you run your own wallet.
Just my 2 satoshi's tough...

FeverMore23

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coins.ph didn't got hacked. Coins ph has a good security because to register, it requires you to input your valid id and a picture of yourself with your valid id. I think that you're just being hacked by phising site which requires you to confirm your personal information including your email and password. Always remember the original site of coins ph or use their application so you can avoid being hacked.

mocacinno

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Quote from: nutildah on September 04, 2018, 03:25:13 AM

Quote from: First77 on September 04, 2018, 02:52:07 AM

Quote from: mocacinno on September 04, 2018, 01:35:03 AM

I think the odds are pretty good that this is just one of the many phising attacks... It doesn't mean coins.ph is hacked... But the only way to gain some certainty is if the OP would post the email's headers.

the email came from [email protected]. How did they get the domain name if not hacked ??

Post the contents of the email here and we'll tell you exactly how you are wrong.

Exactly...

Here's some light reading in case you're interested: https://www.google.com/search?num=100&newwindow=1&q=how+to+spoof+email+address&oq=how+to+spoof+email+addres

Like i said, we need to see the email's headers in order to find out if the mail was actually sent by coins.ph or just spoofed by a scammer.

nutildah

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Quote from: First77 on September 04, 2018, 02:52:07 AM

Quote from: mocacinno on September 04, 2018, 01:35:03 AM

I think the odds are pretty good that this is just one of the many phising attacks... It doesn't mean coins.ph is hacked... But the only way to gain some certainty is if the OP would post the email's headers.

the email came from [email protected]. How did they get the domain name if not hacked ??

Post the contents of the email here and we'll tell you exactly how you are wrong.

First77

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Quote from: livingfree on September 04, 2018, 02:00:29 AM

You didn't registered to them but how did that scammer knew your email? if you can remember those websites that you registered with that email, maybe he/she got your email there or your email was sold through email marketers.

Yesterday I registered with 4 or 5 gold and silver dealers and 2 of them have bitcoins [buy and sell cryptos etc..] since I am posting here. Now I have the top 3 bullion dealers for my website but I wanted more on the list.

First77

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Quote from: mocacinno on September 04, 2018, 01:35:03 AM

I think the odds are pretty good that this is just one of the many phising attacks... It doesn't mean coins.ph is hacked... But the only way to gain some certainty is if the OP would post the email's headers.

the email came from [email protected]. How did they get the domain name if not hacked ??

presduterte

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Where are these hackers you speak of? They sound like trouble makers. Probably part of that son of a bitch Trillanes gang.

I will be sure they pay for their cyber crimes, get their Barangay clearance revoked and send them on a permanent vacation to one of my finest iron bar resorts in Davao.

Perhaps they would rather enjoy a one-way ticket to the Spratlys where they are to be used as target practice for our excellent navy.

livingfree

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Are you sure that's the email? can you give a sample and take a photo for that email? even just a screenshot would do. This type of email is a typically scammer and hacker phishing attempt. You didn't registered to them but how did that scammer knew your email? if you can remember those websites that you registered with that email, maybe he/she got your email there or your email was sold through email marketers.

I don't think they were hacked but just to be safe, don't store most of your bitcoin on an exchange just in case.

ralle14

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Quote from: mocacinno on September 04, 2018, 01:35:03 AM

I don't think the OP posted an exact copy of the mail he/she received. If i had to guess, the original mail probably contained a link to a phising site instead of coins.ph, and if the OP would have had an account on coins.ph and would have fallen for the phising mail, he would have entered his credentials on the phising site to check for the incoming transaction. At this point, the attacker would have had the chance to capture OP's credentials and use them to log in to the real coins.ph and drain OP's account.

I can confirm that this is a phishing attempt of some sort. I have a coins.ph account and I didn't receive any emails coming from [email protected] most of them come from [email protected] and [email protected] for their support team. Info and help are the words that could be mixed up by users thinking that both of them are their official email.

Quote from: jseverson on September 04, 2018, 01:57:25 AM

Quote from: btc_angela on September 04, 2018, 01:31:13 AM

How can you say if got hacked if you received bitcoins? Usually a hacker would emptied everything, so you are lucky if you got something in your wallet right now.

Do exchanges usually notify you if you receive money into your account? What about coins.ph? This is most likely a fake email tricking him into opening his account on a phishing website. OP doesn't have an account with them though, so it's useless.

They do notify you when there's any transaction involved with your wallet. This is only optional I had my email notif turned off.

jseverson

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Quote from: btc_angela on September 04, 2018, 01:31:13 AM

How can you say if got hacked if you received bitcoins? Usually a hacker would emptied everything, so you are lucky if you got something in your wallet right now.

Do exchanges usually notify you if you receive money into your account? What about coins.ph? This is most likely a fake email tricking him into opening his account on a phishing website. OP doesn't have an account with them though, so it's useless.

Either way, this is good for awareness. Those people who do have accounts should be wary of emails they receive from coins.ph (or any other service, really), since this is obviously a phishing attempt and we don't know how widespread it is.

Danilotot

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how do you say that is hacking coins.ph? I also have it and it works normally. I do not think this wallet has any effect. he's beautiful because he has a new update. so I'm more eager to use this wallet.

btc_angela

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Quote from: mocacinno on September 04, 2018, 01:35:03 AM

Quote from: btc_angela on September 04, 2018, 01:31:13 AM

Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

This is the correct address: https://coins.ph

How can you say if got hacked if you received bitcoins? Usually a hacker would emptied everything, so you are lucky if you got something in your wallet right now.

And this is their blog: https://coins.ph/blog/

I haven't seen any news about this hack that you are talking about.

Edit: This is their official thread here: https://bitcointalksearch.org/topic/coinsph-official-thread-1558587

I don't think the OP posted an exact copy of the mail he/she received. If i had to guess, the original mail probably contained a link to a phising site instead of coins.ph, and if the OP would have had an account on coins.ph and would have fallen for the phising mail, he would have entered his credentials on the phising site to check for the incoming transaction. At this point, the attacker would have had the chance to capture OP's credentials and use them to log in to the real coins.ph and drain OP's account.

I think the odds are pretty good that this is just one of the many phising attacks... It doesn't mean coins.ph is hacked... But the only way to gain some certainty is if the OP would post the email's headers.

All of this being said: using an online wallet is NEVER a good idear IMHO... This is, once again, proof of one of the many things that can go wrong if you trust a thirth party to manage your wallet online.

Correct, I totally forgot to warned the OP that what he got might be a phishing link, so I advise him/her not to open or create a account on whether what links is included in the email. Yes, I agree that online wallets is not a ideal, however, coins.ph, as far as I know is the best wallet for Filipino community to convert bitcoin to local currency. I have a coins.ph account, but I just used it to pay my bills or buy something online, I don't all my bitcoin HODL in that wallet.

h0lybyte

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

It looks like coins.ph is safe because i am using their services and no effects on my wallet, also there are no such news from their official team.
The email you have got is definitely from scammers, you should never click such links, your passwords might be compromised if you follow these links

mocacinno

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Quote from: coinwizard_ on September 04, 2018, 01:36:07 AM

I would guess that it is the name of the email sender rather than the email address. This is a common phishing attempt for paypal users and now they are targeting crypto. However, this crowd is a bit more of a techno crowd so are less likely to fall for those email phishing scams

You'd be supprised how many newbies are using online wallets and have no clue about what's really happening underneath. I think that a phising mail sent to a big email list, attacking a well-known service, will probably result in several victims each time it's being sent.

Not that i have any data to support this claim, but i've been around this community for a long time, and i've had to tell a lot of newbies their funds were irreversibly stolen because they trusted an online wallet, and fell for a phising mail....

jacee

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

Double check the time of the transaction that is included on the email. I also often receive emails from coins.ph about receiving an amount of BTC but turns out, it's just an email which is received late and the transaction was from a few hours or even a day. I am not sure about this tho, maybe my email app is just out of sync so I am reading my emails late.

BTW, make sure to not click any links from that email you received.

coinwizard_

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I would guess that it is the name of the email sender rather than the email address. This is a common phishing attempt for paypal users and now they are targeting crypto. However, this crowd is a bit more of a techno crowd so are less likely to fall for those email phishing scams

mocacinno

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Quote from: btc_angela on September 04, 2018, 01:31:13 AM

Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

This is the correct address: https://coins.ph

How can you say if got hacked if you received bitcoins? Usually a hacker would emptied everything, so you are lucky if you got something in your wallet right now.

And this is their blog: https://coins.ph/blog/

I haven't seen any news about this hack that you are talking about.

Edit: This is their official thread here: https://bitcointalksearch.org/topic/coinsph-official-thread-1558587

I don't think the OP posted an exact copy of the mail he/she received. If i had to guess, the original mail probably contained a link to a phising site instead of coins.ph, and if the OP would have had an account on coins.ph and would have fallen for the phising mail, he would have entered his credentials on the phising site to check for the incoming transaction. At this point, the attacker would have had the chance to capture OP's credentials and use them to log in to the real coins.ph and drain OP's account.

I think the odds are pretty good that this is just one of the many phising attacks... It doesn't mean coins.ph is hacked... But the only way to gain some certainty is if the OP would post the email's headers.

All of this being said: using an online wallet is NEVER a good idear IMHO... This is, once again, proof of one of the many things that can go wrong if you trust a thirth party to manage your wallet online.

btc_angela

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

This is the correct address: https://coins.ph

How can you say if got hacked if you received bitcoins? Usually a hacker would emptied everything, so you are lucky if you got something in your wallet right now.

And this is their blog: https://coins.ph/blog/

I haven't seen any news about this hack that you are talking about.

Edit: This is their official thread here: https://bitcointalksearch.org/topic/coinsph-official-thread-1558587

CODE200

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

Well, as of in our current time there are such a lot of scammers and hackers all over the world which is definitely gives distractions to other people. They never meant how worse they will be make or done to others by just doing or gain what they need and what thy wanted to have. However, the best things that we can do for now is always be careful in any steps and decisions we've made especially when it comes to our wallets. Make sure everything before we do some actions therefore we can avoid from any scammers and hackers that surrounding to us.

xena2

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Quote from: First77 on September 04, 2018, 12:55:43 AM

I got an email from [email protected] that I have received Bitcoin but I do have an any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

Before anything else It would be good if you have an screenshot of that email to confirm it. And if it is hacked I think that would be on the news right now, or maybe, I think that message is a spam or can be considered as a trash. This is just my opinion. We'll see if it is true we just need to be aware and be safe.

prj112031

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let us aware all of those wallet user specially to filipino, with 2fa security or google authenticator we can prevent to lose any amount

First77

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I got an email from [email protected] that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

Topic: coins.ph got hacked ? (Read 482 times)