if nadelete ng user ang kanyang coins.ph app, can he still recover the btc in his wallet?
hinanap ko ang appropriate subject para makainquire dun sa coins support tungkol dito pero parang di ko makita sa support ang topic na to kaya dito na lang ako magtanong.
aksedenteng nadelete nya yung coins.ph app nya, marerecover paba nya yung account nya at yung dating btc adress pa rin ba ang gagamitin nya if nag-install sya uli?
Walang problema yun, okay lang yun kung nadelete niya yung app. Reinstall nalang.
Mashare ko lang tignan niyo mga email niyo kasi nag email si coins.ph sakin tungkol sa claim sa bitcoin gold.
Hi,
Last October, there was a safe hard fork of the Bitcoin (BTC) protocol resulting in the creation of an alternative digital currency called Bitcoin Gold (BTG). Though Coins.ph doesn’t currently plan to support BTG, we still want our customers to be able to access their resulting BTG funds.
Coins.ph customers that held sufficient funds in their BTC wallet at the exact time of the BTG hard fork (October 24th, 2017) can request BTG tokens equal to the number of BTC in their wallet at that time.
Customers can request their BTG between August 2nd - August 15th. In place of redeeming their Bitcoin Gold, customers can also choose to donate it to the Children’s Hour Philippines Foundation charity.
See below for steps to request your BTG or to donate it to charity. For more information about Bitcoin Gold redemption, please visit our FAQ or email us at
[email protected]Sincerely,
The Coins.ph team
To request your BTG funds, please follow these steps:
Login to your account and press the “Help” button on the lower-right side of the screen (Web) or the “Send us a message” button on the sidebar (Mobile)
Choose Bitcoin Gold Redemption and then press “I want to request my Bitcoin Gold”
In your message, state that you intend to request your BTG funds and indicate the BTG wallet address we should send your BTG to
After August 15th, Coins.ph will send BTG to all users who provided their wallet address
*BTG redemption will be subject to a 50 PHP processing fee, which will be deducted from your BTG balance. If you are receiving this email, your BTG balance is above 50 PHP.
To contribute your BTG funds to the Children’s Hour:
Login to your account and press the “Help” button on the lower-right side of the screen (Web) or the “Send us a message” button (Mobile)
Choose Bitcoin Gold Redemption, press “I want to donate my Bitcoin Gold”, and send us a message indicating you want to donate your funds
After August 15th, Coins.ph will donate the funds to the Children’s Hour
*For customers electing to contribute their BTG funds to the Children’s Hour, Coins.ph will shoulder the 50 PHP transaction fee!
pinadalhan ko sya dati nung 2016 ang inaalala ko baka nadelete na nya yung coins.ph nyang app. anyway. message ko na lang sya irecover nya kung sakaling nadelete nya nga. 
