Coins.ph Suspended Accounts? - page 2.

mk4

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Quote from: crairezx20 on September 23, 2018, 06:18:10 AM

I never experience the same thing, but coins.ph asked me about if where my bitcoin comes from or where is my source of income? I am just wondering if why they ask about my source of income so, I think they are asking first if where your bitcoin comes from before they ban or suspend your account.

Isn't that a requirement for upgrading your account though? Assuming your account is upgraded, what's the point of asking the same question again?

Anyway, I think the laws in the Philippines are very strict when talking about using gambling sites, so if I'd gamble I'd probably do it like:

Coins.ph <-----> Open-source, non-exchange wallet <-----> Gambling site

Not sure if they could still trace it that way though. But it's definitely better than sending your BTC back and forth from your Coins.ph wallet and the gambling site's wallet. Also, +1 for Abra. Definitely less strict(so far, at least), and had no problems using it in the past.

crairezx20

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I never experience the same thing, but coins.ph asked me about if where my bitcoin comes from or where is my source of income? I am just wondering if why they ask about my source of income so, I think they are asking first if where your bitcoin comes from before they ban or suspend your account.

I think if you haven't known what is the real reason for suspending your account you can ask the support and request to review your account again and maybe they are mistaken suspending your account or you can request for another chance and never try to withdraw your bitcoins again from gambling casino.

You can try Abra wallet this is the only I know a good alternative for coins.ph based on other Filipinos experienced.

bL4nkcode

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Quote from: Baofeng on September 22, 2018, 10:37:04 AM

Usually though wallet explorer will tell if the address came from a trading site, but I'm not sure if it can determine if the address is from a gambling site. Or it they really use wallet explorer to make a trace.

It's the same thing whether its a gambling site, exchange or faucets.

Quote from: Baofeng on September 22, 2018, 10:37:04 AM

Nope, never experience it but its really weird though, how do they know that it came from a gambling site?

Nope, not that weird, blockchain is public ledger means that there's always a track, some of this gambling sites have a name/tag on their address in blockchain whenever they sent or receive like these addresses https://www.blockchain.com/btc/popular-addresses

Even now there are plenty of reports that most of their users got banned with the same problem as yours you can see it on their fb page and official group, just ridiculous that their support is still shit even their users grow in numbers.

Baofeng

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Quote from: dothebeats on September 21, 2018, 05:28:14 PM

~ snip ~

Has anyone experienced the same thing?

Nope, never experience it but its really weird though, how do they know that it came from a gambling site? Usually though wallet explorer will tell if the address came from a trading site, but I'm not sure if it can determine if the address is from a gambling site. Or it they really use wallet explorer to make a trace.

@Potato Chips - yeah probably 2016/2017 wherein coins.ph blocked/banned a lot of accounts specially during the heyday of faucets from sites like PrimeDice.

Potato Chips

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Quote from: dothebeats on September 21, 2018, 06:15:32 PM

Good thing I haven't lost much money in the process and the amount of money left in the account is negligible for most people.

Oh wait! What do you mean by this? so they didn't allow you to withdraw all your remaining coins in your acc?

From what I remember back in 2016. I saw a similar case from some members i don't remember who, but they were definitely talking about banning accs, although the difference was, coins.ph gave them a chance to withdraw their remaining balance. Oh well it was a long time ago, pretty sure a lot has changed since then.

It's kinda sad that they're getting more strict as the time pass by. For some reason, I am remembering exchanges where the more popular they get, the poorer their service become.

dothebeats

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Quote from: Anarchist on September 21, 2018, 05:45:03 PM

Quote

online betting platform from 2015 which, according to a circular from the central bank issued @ 2018, is illegal since online betting was banned in the Philippines

You found the reason. It's the first one and not the last. That's a problem when you a company. The ToS can change at any time and usually without any warning. At least, I hope you didn't lose a lot
Sometimes companies don't give you a clear explanation in such a situation because they don't want the change becomes viral on the www

It's kind of a bummer, but the explanation isn't even an explanation that their clients deserve. Their grounds regarding this is so vague that it confuses me as to how they came with certainty that it was indeed proceeds of a gambling money. Anyway though, what's done is done; que sera, sera. Just have to find another exchange that will lay the ToS as concise as possible in order for me not to miss out those tiniest details that they can alter at a split second. Good thing I haven't lost much money in the process and the amount of money left in the account is negligible for most people.

Anarchist

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Quote

online betting platform from 2015 which, according to a circular from the central bank issued @ 2018, is illegal since online betting was banned in the Philippines

You found the reason. It's the first one and not the last. That's a problem when you a company. The ToS can change at any time and usually without any warning. At least, I hope you didn't lose a lot
Sometimes companies don't give you a clear explanation in such a situation because they don't want the change becomes viral on the www

dothebeats

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As we all know, coins.ph is one of the most trusted bitcoin exchange in the Philippines, and they've remained at the top since 2014. However, after 4 years of doing business with them, they decided to ban my account fully due to some connections with 'fraudulent activity' on my account. I've skimmed on all the transactions I have on that wallet since 2014, and I haven't seen something suspicious, though there are some transactions that came from an online betting platform from 2015 which, according to a circular from the central bank issued @ 2018, is illegal since online betting was banned in the Philippines. Knowing that there really isn't a clear definition of what 'bitcoin' is in the Philippines, why would the platform immediately ban the account?

Has anyone experienced the same thing? Their customer support's replies were bland, and no further information were given as to why they disabled the account, but I'm inclined to think it's because of those transactions I have with an online betting site which served as a payment for some brief works. Just a heads up to people out there who use the said platform, never try to withdraw bitcoins on gambling sites directly to your coins.ph account.

Topic: Coins.ph Suspended Accounts? - page 2. (Read 459 times)