CoinTerra Refund Issues - page 2. | Bitcointalksearch.org

cxz

newbie

Activity: 48

Merit: 0

Quote from: manuelgp4 on May 12, 2014, 04:30:22 PM

I am waiting too for a full refund of 10.471$ about my order SX7002 on Cointerra.com and #831 on terraminehosting.com.
There are past over six weeks.

If I do not receive a refund in 7 days I'll proceed through legal action.

We are all entitled to be refunded. Let's just hope cointerra do not disappear and do a go on us. They have been ignoring refunds enquiries for a while now

PeterReid

newbie

Activity: 28

Merit: 0

Quote from: manuelgp4 on May 12, 2014, 04:30:22 PM

I am waiting too for a full refund of 10.471$ about my order SX7002 on Cointerra.com and #831 on terraminehosting.com.
There are past over six weeks.

If I do not receive a refund in 7 days I'll proceed through legal action.

Good luck with it. These companys are well versed in ripping off there customers. I have felt there scorn first hand many times over. You would think i would learn my lesson with these Pre-orders!

manuelgp4

newbie

Activity: 3

Merit: 0

I am waiting too for a full refund of 10.471$ about my order SX7002 on Cointerra.com and #831 on terraminehosting.com.
There are past over six weeks.

If I do not receive a refund in 7 days I'll proceed through legal action.

JamesSchofield

newbie

Activity: 21

Merit: 0

I think they like to keep your money aslong as possible to finance there own ends.
I got quite a few terraminers when they were first announced and now people can get them for nealy half the price an have them not long after ive received mine.

mrtormoz

newbie

Activity: 3

Merit: 0

I don't thing this is scam we speak about 200k USD and how much ppl wait for refund ??If you work for Cointerra and you say this is scam help to ppl get refunds fast of possible

mrtormoz

newbie

Activity: 3

Merit: 0

I am from Europe I wait for my refund more of 4 weaks no call answer nothing just pending refund status my refund is for 150k USD I really thing to use this 3 links to help me

copychicken

hero member

Activity: 784

Merit: 1000

Pools Of Honor

Quote from: testerx on April 27, 2014, 11:50:32 PM

Next week it'll be over 4 weeks for me as well and the refund is for over $50K...I think I'm gonna give them a call this week since this is like all of me and my friend's savings.

they are too busy... they have sent 5000 machines, that means 5000 customers.. lets say another 5000 new ones.. thats 10k...
what should amazon or newegg say then? start screaming?

we just got scammed for another time...

copychicken

hero member

Activity: 784

Merit: 1000

Pools Of Honor

nothing here too... no reply no nothing.. 6 weeks and ending 7th week now.. here we go to 8 week...

lucazane

legendary

Activity: 1198

Merit: 1000

still nothing here

makeit68

newbie

Activity: 1

Merit: 0

I submitted request on April 1st and been told it takes up to 4 weeks.

order #5179.
name: BO YANG.
email: [email protected]

I will post my status if I get have an update.

testerx

hero member

Activity: 608

Merit: 500

Next week it'll be over 4 weeks for me as well and the refund is for over $50K...I think I'm gonna give them a call this week since this is like all of me and my friend's savings.

createCoins

newbie

Activity: 1

Merit: 0

Hi ALL

I asked for a refund on the 23rd March and my last 2 emails have been ignored. I only ordered one from them because i ordered others from another company. But i decided to ask for refunds for all the miners from all the companies and Cointerra has been the one i have been waiting for the longest to get a refund.

I hope i at get it this week at least - i can understand delays but ignoring a customer email is unacceptable. Even a cut and paste reply is better than just ignoring it . That is bad !!

Has anyone else got a refund after 4 weeks ?

Thanks

lucazane

legendary

Activity: 1198

Merit: 1000

Quote from: gagalady on April 24, 2014, 09:05:56 AM

Quote from: lucazane on April 23, 2014, 12:57:37 PM

I asked them a refund on the 25/03 and still nothing.

They said 2-4 weeks.

I am in Europe so it may take an additional delay ?

The status is still refund pending ....

Be careful with them, so far i just heard bad things from people about them, It doesn't come from nowhere you should consider that and make decision If you want to deal with them.

They just contact me per phone.

I will post an update here when I get my refund

gagalady

legendary

Activity: 938

Merit: 1000

Quote from: lucazane on April 23, 2014, 12:57:37 PM

I asked them a refund on the 25/03 and still nothing.

They said 2-4 weeks.

I am in Europe so it may take an additional delay ?

The status is still refund pending ....

Be careful with them, so far i just heard bad things from people about them, It doesn't come from nowhere you should consider that and make decision If you want to deal with them.

retro72

sr. member

Activity: 433

Merit: 250

After starting this thread I received a pm by Cointerra and was given an immediate refund. Don't give up. Hopefully your issues will be resolved soon. Good luck.

lucazane

legendary

Activity: 1198

Merit: 1000

I asked them a refund on the 25/03 and still nothing.

They said 2-4 weeks.

I am in Europe so it may take an additional delay ?

The status is still refund pending ....

retro72

sr. member

Activity: 433

Merit: 250

I'm starting this thread for anyone who is having, or has had refund problems with Cointerra.

I have been waiting 5 weeks for a $25k refund which I was told I would receive in 2-4 weeks. Having informed me I would be paid last week, I am still waiting and they have not responded to my last two emails.

Today I filed a complaint with the Federal Trade Commission, the Texas Better Business Bureau and Bitpay and I would suggest anyone with the same problem to do the same. It seems Cointerra are the latest in a long line of pre-order asic companies that treat its customers with contempt.

There is a growing number of people in the same situation complaining on their forums. Please make your voices heard here so we can hold Cointerra to account.

Useful links:

https://www.ftccomplaintassistant.gov

http://www.bbb.org/central-texas/business-reviews/virtual-currency/cointerra-inc-in-austin-tx-1000104440

https://bitpay.com/

Topic: CoinTerra Refund Issues - page 2. (Read 3301 times)