~
Because it's sitting in their account and they don't care.
~
THAT is PayPal's target audience. Fees in, fees out, terrible exchange rate. But, it's a painless process.
I have a few clients who STILL use PayPal just for credit card processing. They could save a bunch my moving to another vendor. But over the years they have integrated PayPal with so many things. Even saving 2% on the $300000 (so $6000 net) they move through them every year will cost them more in redoing their back end then a few years of fees.
-Dave
A long time ago I swore I was going to stop even trying to understand how the payments happen in the US but every single time I stumble upon this kind of gem and I kept wondering why in the name of god, why???
I have both my personal account and I do accounting for my family business now and then and take care of payments all we need is a bank account, we have an app with direct debiting, I just set up times, and maximum amounts so a mistake won't overcharge us millions, I can pay every single bill by just scanning a code and that's it, why, again why would I ever need a 3rd party service besides my bank? Do you know how much these costs? 1-5 euros a month depending on the package and if you want better deals with your debit/credit card.
Running a paypoint? If you have a small business it's 0.3% fee on sales, money goes instantly to your bank account, and you automatically get a credit line with zero interest for 3 months for 25% of your revenue in that period!
So, why would anyone still need paypal?
10 years ago? Yeah for sure, it was like star wars compared to the rest but nowadays? Meh!!!
A large part is inertia. Not going to name names, but lets call the person DaveF...yeah that's a good name.
Lets say this person has a day job, that generates a paycheck and a side job that deals in crypto. And he is happy and all is good.
Then he decides to start selling off a lot of old junk he collected over
years decades. But, he does not want to setup a merchant account to take credit cards. So, it's either cash (and crpyto) or he needs a way to process credit cards and for that he dusts off his old PayPal account. The rates suck, and the process is not great but it's there and ready to go. Because at car swap meets that's the way it is cash or card.
Same with some small businesses, as I said above there are better / cheaper ways to take cards. But if you have something that you hacked together years ago that works but you hard coded in some PayPal integration would you spend the money to switch? If you are processing enough they the answer would be yes, but if you are talking under $50000 in cards a year the amount you save would be minimal.
Don't know how it is in the rest of the world, but here credit cards are expensive to take as a merchant, but if you don't you loose customers.
-Dave