Have come to see that communication plays a big role,in our lives mentally, socially,and other wise.if a government those not have a good communication level with the people there is always problems.in your business you are not having good communication with your customers there is problem.i want to use my self as an example as a business man,even in this inflation period we all no this have gone high.but when my customers come to buy my product initially dey complain cause have added price on the goods.
Imagine a society that we're all just using nods, hand signs and there are no voices and talks at all. I know that there are small communities like that but with an entire society that there are other means of communication. I think that it's still possible but not really ideal unless we just get used to it. So, for everything that we do that we're required to converse and transact with other people, there's a communication that happens from within.
but the way I communicate with them politely making them see clear reasons they end up buying the product forgetting there complains.so we should learn more about communication it make things easier in the society.
In a business perspective, as a customer I'd definitely buy to those sellers and merchants that are respectful to their customers. I always avoid stores that are too rude to their customers. Whenever I already felt that I am disrespected and not given the worth as a customer, I flee from that store and go somewhere else. It's not about the product that they sell but it's about on how they communicate with their customers and have a rapport on it. Regardless of the amount and even if they're more expensive with the other merchants, as long as they're communicating well and respectful, the customers are always going to be there.
We don't want to go to these sellers that don't give us the courtesy as a customer. Whether we're going to buy small or a lot, it doesn't matter as they should always communicate well and pay respect to each of their customers as loyalty pays off to the business it pays well when you're personally endorsed by these customers that you talk well through their words of mouth.