Cashless payment has become so popular and is gradually becoming a habit of many consumers, like last weekend I went to a market in a rural area when I saw that there were very few ATMs around, but surprisingly, the sellers there accept online payments, and the real amount is only about $2 for some fruits. I'm impressed with them because it's still a poor area and payments are mostly cash, but the way they're approaching the changes in the world is still unrestricted.
I was in the bank one day and a customer was issuing a cheque to the bank cashier and was expecting to receive cash. The banker told him that he cannot receive such money across the counter because it was against the bank policy. He was advised to download the bank app. or use the ATM. He complained that he doesn't want to use to channels because he was scared of fraud. The banker told him bluntly that if he refuses to use these modern channels very soon he will be cut off from the world financial system. In my country, even roadside petty traders both in urban and rural areas are accepting bank transfers and POS payments. Very soon cash will become outdated because even central banks are even shifting toward central bank digital currency (CBDC).
In recent years, especially after the outbreak of the disease worldwide, the shift of people to payment via Internet channels or mobile phones has increased both the number and value of transactions. In the digital age, data can be used to understand and capture customer behavior and consumption trends, helping banks and businesses identify new opportunities and make the right decisions. and improve operational efficiency. Regarding the role of data in the operation of the banking industry, connecting data will help banks gain insights into customer behavior, helping to cross-sell products. In addition, the full data connection contributes to preventing fraudulent acts, enhancing information security.
Companies spend so much money on research and development. Without information or data, many top firms cannot make decisions that will help the growth and expansion of the business. They need to understand the needs of the people so that they can come up with products that will help to satisfy these needs. With data, many companies will be able to identify opportunities and threats that the business might face in the future. Data collection and analysis make decision-making easy.
Although this is a rather small issue in terms of personal experience, it is undeniable that it is the direction of future development in the new era, what do you think about this issue? Although I know that not everywhere has enough conditions to be exposed to changes in technology, finance, new knowledge, ... but what I am paying attention to is that it is more convenient for life. In life, there are problems that will come to universalize it but over time people do think we will use less cash.
These changes in technology, financial transactions, and communication are happening everywhere but at different rates and mediums. In some places, the changes are faster and widely accepted, while in other places it is gradually due to some factors. Factors like political system, religion, education, and level of poverty will determine how fast these changes will reflect in the everyday lives of the people.